Benefits Analyst

Job Summary

Seeking a dedicated and detail-oriented Benefits Analyst to join a team. This role is ideal for someone who thrives in a collaborative, internal-facing environment, and enjoys working on inter-office projects. The Benefits Analyst will be responsible for managing renewals, building quotes, and working with internal systems to ensure seamless operations. If you have experience with EASE, Employee Navigator, and Excel, and are passionate about supporting internal teams, we encourage you to apply.

Compensation Package

• Salary Range: $40,000 - $65,000 (depending on experience)
• Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Manage renewals and handle accounts from A-Z
• Build quotes and support internal team projects
• Operate and maintain relevant benefits administration system, quoting platform, and CRM software to support agency and client needs
• Utilize Excel for tasks such as pivot tables and summation formulas
• Collaborate with internal teammates to ensure smooth operations
• Maintain a strong work ethic and contribute to a positive team culture

Qualifications/Requirements

• Experience: 0-3 years of relevant experience preferred
• Technical Skills: Proficiency in Excel (pivot tables, summation formulas, etc.)
• Preferred Skills: Prior experience with EASE is highly preferred
• Work Style: Strong work ethic, attention to detail, and ability to work collaboratively with internal teams
• Education: No specific licensure or designations required; willingness to obtain certifications in the future
• Personality Fit: Flexible, open-minded, empathetic, and hardworking

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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Commercial Lines Account Manager / Customer Service Representative

Job Summary

Seeking a highly skilled and experienced Commercial Lines Customer Service Representative to join a well-established and growing team. This is an exciting opportunity to work with a family-owned agency that has a reputation for excellence. The ideal candidate will play a key role in supporting producers, assisting clients, and maintaining strong relationships with carriers. This position is fully onsite and offers a supportive and collaborative work environment.

Compensation Package

• Base Salary: $60,000 - $75,000 (commensurate with experience)
• Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Serve as the primary point of contact for clients, producers, and carriers, ensuring seamless communication and issue resolution.
• Assist in new business acquisition and remarketing efforts.
• Provide detailed and accurate answers to client inquiries regarding coverage and carrier processing.
• Support producers by gathering necessary information and facilitating efficient workflows.
• Maintain and grow a book of business, handling varying account sizes.
• Build and nurture strong relationships with clients, ensuring high levels of satisfaction and retention.
• Partner with the Account Executive to deliver exceptional service and achieve team goals.

Qualifications/Requirements

• Licenses/Certifications: Active Property & Casualty (P&C) license is required.
• Experience:
  • At least 3 years in an independent insurance agency (5+ years preferred).
  • Proven experience working with producers and carriers across various lines of business.
• Technical Skills: Familiarity with AMS360 software is a plus.
• Soft Skills:
  • Strong communication and interpersonal skills.
  • Ability to work independently and take initiative.
  • Team-oriented mindset with the ability to collaborate effectively with diverse personalities.
  • Professional demeanor and presentation.
  • Problem-solving skills and the ability to ask insightful questions.
  • Comfortable handling high-pressure situations and being put on the spot.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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Job Summary

Seeking a customer-focused and detail-oriented Personal Insurance Customer Service Representative to join a team. The ideal candidate will have strong communication skills and a passion for delivering exceptional service to clients.

Responsibilities

• Provide prompt, efficient, and courteous service to clients, policyholders, and prospects
• Assist clients in understanding their insurance coverage and identifying their insurance needs
• Process policy changes, endorsements, and policy renewals
• Collaborate with insurance carriers to resolve client inquiries and issues
• Maintain accurate client records and documentation
• Proactively follow up with clients to ensure satisfaction and address any outstanding issues
• Stay updated on insurance products and industry regulations to provide accurate information to clients
• Assist with administrative tasks to support the team as needed

Qualifications/Requirements

• Proven experience in a customer service role, preferably in the insurance industry
• Strong communication and interpersonal skills
• Attention to detail and strong organizational skills
• Ability to multitask and prioritize in a fast-paced environment
• Proficiency in Microsoft Office suite and other relevant software
• Knowledge of insurance policies and procedures is a plus
• Holds an active P&C (Property and Casualty) License

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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Commercial Lines Account Manager or Assistant Account Manager

A well-established independent insurance agency is seeking a Commercial Lines Account Manager or Assistant Account Manager to join its growing team. This position offers the opportunity to manage and support a generalist commercial book of business while working in a collaborative, supportive office environment.

What You’ll Do

• Provide day-to-day servicing of a generalist commercial book

• Handle renewals, policy changes, billing, and claims support

• Quote and remarket accounts as needed

• Build strong client relationships and deliver excellent customer service

• Support upsell and cross-sell opportunities, with commissions available for organic business brought in

• Utilize AMS360 agency management system

What We’re Looking For

• For Account Manager: Prior Commercial Lines servicing experience and active P&C license

• For Assistant Account Manager: Insurance office or service experience preferred; P&C license not required, but preferred

• Ability to manage multiple priorities in a fast-paced environment

• Strong communication and problem-solving skills

• Detail-oriented with a professional, client-focused approach

Compensation & Benefits

• Salary Range: $50K–$90K depending on experience and role + commission opportunities 

• Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

This is a great opportunity for either an experienced Commercial Lines Account Manager or a motivated Assistant Account Manager looking to grow their career in a collaborative, client-focused environment.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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Personal Insurance Account Manager

A regional insurance agency is seeking a Personal Insurance Account Manager to join their team! The ideal candidate will have the following qualifications:

• Experience with Multiple Lines of Standard Personal Insurance Coverage
• Ability to manage a book of business
• Experience with new business referrals through existing clientele and centers of influence
• Experience with handling high-volume workload and completing tasks quickly and efficiently
• Experience answering insurance policy questions
• Ability to work independently with little to no direction
• Must be a team player

Requirements

• Must have an active New Jersey Property & Casualty license
• Minimum 3-5 years of experience within an insurance brokerage setting
• Growth Opportunities
• Generous base salary, commissions, and PTO!

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion. 

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Our national client is seeking an Assistant Account Executive specializing in Property & Casualty within the Construction sector. A valid P&C license is required.

Commercial Insurance Customer Service Representative                              

Established insurance agency seeking a commercial lines CSR to join the commercial department.

Responsibilities:

The Commercial Insurance CSR is expected to contribute to the commercial department by assisting the Account Executives through customer service, account retention, general back office support, independent thinking and problem solving.

Qualifications:

• Ability to work with clients, answer their questions pertaining to their policies, solve any current or outstanding issues and recommend applicable coverage as needed.
• Perform policy quoting, binding, issuing, new & renewal marketing
• Experience identifying account rounding opportunities and suggesting applicable coverage
• Assist multiple producers while working hand in hand with an experienced service team.
• Developing professional customer service skills
  
  

Requirements:

• 1-3  years of experience working with an independent brokerage or agency
• Active P&C license
• College degree preferred, not required
• Experience working in a team environment
• Experience working face to face with customers
• Data Entry and Online quoting experience
• Provides administrative support and other related services as needed (e.g., input account information into system).
• Participates in projects/assignments as needed.
  
  

Compensation Package:

• Compensation: Between $50K-$70K (based on experience).
• Competitive benefits package, paid time off, professional development opportunities, etc.
  
  

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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Our client is seeking a P&C licensed, dedicated, and proactive Commercial Insurance Customer Service Representative to join their team.

Job Title: Certificate Specialist – Construction

Job Summary
Seeking a detail-oriented Certificate Specialist with a background in construction insurance. This position will focus primarily on issuing and managing construction certificates of insurance, with the potential to handle certificates across other industries. The role requires strong organizational skills, precision in documentation, and the ability to work in a fast-paced environment while maintaining accuracy.

Responsibilities

• Prepare, issue, and manage construction-related certificates of insurance, with potential exposure to additional industries.
• Verify accuracy of insurance information in compliance with client and carrier requirements.
• Collaborate with account managers, producers, and clients to ensure timely processing of requests.
• Maintain accurate records and documentation in AMS360.
• Provide responsive and professional service to both internal and external stakeholders.
• Assist with other administrative and servicing duties as assigned.

Qualifications/Requirements

• Active Property & Casualty (P&C) insurance license required.
• Prior construction insurance experience is required.
• Prior experience in issuing construction-related certificates of insurance preferred.
• Experience with AMS360 required.
• At least 1 year of professional insurance industry experience preferred.
• Demonstrated history of consistent job tenure in previous positions.
• Strong attention to detail, organizational skills, and ability to work under deadlines.

Compensation Package

• Compensation: Between $55K-$65K (based on experience).
• Competitive benefits package, paid time off, professional development opportunities, etc.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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