Job Description

Commercial Insurance Customer Service Representative                              

Established insurance agency seeking a commercial lines CSR to join the commercial department.

Responsibilities:

The Commercial Insurance CSR is expected to contribute to the commercial department by assisting the Account Executives through customer service, account retention, general back office support, independent thinking and problem solving.

Qualifications:

• Ability to work with clients, answer their questions pertaining to their policies, solve any current or outstanding issues and recommend applicable coverage as needed.
• Perform policy quoting, binding, issuing, new & renewal marketing
• Experience identifying account rounding opportunities and suggesting applicable coverage
• Assist multiple producers while working hand in hand with an experienced service team.
• Developing professional customer service skills
  
  

Requirements:

• 1-3  years of experience working with an independent brokerage or agency
• Active P&C license
• College degree preferred, not required
• Experience working in a team environment
• Experience working face to face with customers
• Data Entry and Online quoting experience
• Provides administrative support and other related services as needed (e.g., input account information into system).
• Participates in projects/assignments as needed.
  
  

Compensation Package:

• Compensation: Between $50K-$70K (based on experience).
• Competitive benefits package, paid time off, professional development opportunities, etc.
  
  

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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