Job Title: Senior Commercial Insurance Account Manager

Job Summary

Seeking an experienced Senior Commercial Insurance Account Manager to manage and grow a portfolio of commercial insurance accounts. This role involves building robust client relationships, delivering exceptional service, and fostering long-term client satisfaction. The ideal candidate will have strong organizational skills, deep knowledge of the commercial insurance sector, and a proactive, solutions-oriented approach to excel in a fast-paced, client-focused environment.

Responsibilities

• Develop and maintain strong relationships with new and existing commercial insurance clients.
• Manage a portfolio of commercial insurance accounts, ensuring coverage adequacy and timely resolution of client inquiries.
• Collaborate with underwriters, carriers, and team members to negotiate favorable policy terms, conditions, and premiums.
• Conduct risk assessments and recommend comprehensive insurance solutions to meet client needs.
• Oversee account reviews, including policy renewals, endorsements, and adjustments.
• Stay current on insurance products, market trends, and regulations to provide expert advice.
• Lead the claims management process, ensuring smooth and efficient resolution.
• Identify growth opportunities through cross-selling and upselling insurance products and services.
• Deliver presentations and detailed reports to clients, outlining performance, trends, and recommendations.
• Mentor and support junior account managers as required, promoting a collaborative team culture.

Qualifications/Requirements

• Educational background: Bachelor’s degree in Business Administration, Finance, Insurance, or a related field preferred OR equivalent professional experience.
• Experience: At least 5-7 years managing commercial insurance accounts.
• Proven expertise in client service, relationship management, and achieving growth targets.
• Licensing: Current and active Property and Casualty (P&C) insurance license required.
• Strong understanding of commercial insurance lines, including property, liability, and workers’ compensation.
• Excellent communication skills (verbal and written) for effectively addressing complex topics.
• Proficient in utilizing insurance management platforms, tools, and Microsoft Office Suite applications.
• Strong organizational, analytical, and problem-solving skills.
• Ability to work collaboratively within a team environment while independently managing responsibilities with professionalism.

Preferred Qualifications

• Experience managing large or complex commercial insurance accounts.
• Specialized certifications or advanced knowledge of niche insurance products or industries.
• Proven adaptability to evolving market conditions and diverse client needs.

Benefits and Opportunities

• Salary: $120K+ (depending on experience)
• Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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P&C Department Leader

Job Summary

Seeking a highly skilled and experienced P&C Department Leader to oversee and manage a thriving Property & Casualty division. This role involves managing a team of professionals, steering the department's strategic direction, and maintaining a significant book of business. The ideal candidate will possess strong leadership abilities, extensive industry knowledge, and a proven track record of success in managing direct reports. This is an onsite position with opportunities for growth and leadership within a dynamic and supportive work environment.

Compensation Package

• Base Salary: $125,000 - $200,000 (commensurate with experience)
• Bonuses: Performance-based bonuses tied to growth
• Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Lead and manage the Property & Casualty division, including Commercial Lines Account Managers and Personal Lines Account Managers.
• Oversee and manage a $2-5 million book of business in premium.
• Develop and implement strategies to grow the division and maintain high client satisfaction.
• Provide mentorship and guidance to team members, fostering a collaborative and high-performing culture.
• Ensure the successful quoting and renewal of new and existing business.
• Build and maintain strong relationships with carriers and clients across commercial and personal lines.
• Act as a trusted advisor and right-hand partner to the company owner.

Qualifications/Requirements

• Licenses/Designations: Active Property & Casualty (P&C) license required.
• Experience: Minimum of 5+ years managing direct reports in the insurance industry.
• Technical Skills: Proficiency in Applied Epic software.
• Industry Knowledge: Extensive experience with commercial and personal lines accounts, with a focus on $10,000,000+ revenue portfolios.
• Soft Skills:
  • Exceptional people skills and ability to build strong relationships.
  • Deep coverage knowledge and expertise in working with clients.
  • Strategic mindset to steer the P&C division effectively.
  • Strong leadership and mentorship capabilities.
  • Ability to work collaboratively and act as a trusted partner to senior leadership.

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Personal Lines Producer

Job Summary

Seeking experienced and motivated Personal Lines Producers to join a dynamic and growing team. The ideal candidate will have a strong background in Personal Lines insurance, with a proven track record in sales and new-business development. If you are passionate about building and maintaining a profitable book of business and thrive in a remote work environment, we encourage you to apply.

Compensation Package

• Base Salary: $70,000+
• Validation Schedule: 3-year validation schedule with the opportunity to validate early based on individual production and results
• Work Arrangement: Fully remote

Responsibilities

• Develop and maintain a profitable book of Personal Lines insurance business.
• Identify and pursue new business opportunities to drive growth.
• Build and nurture strong relationships with clients, ensuring their insurance needs are met.
• Manage the full sales cycle, from prospecting to closing deals.
• Collaborate with internal teams to deliver exceptional service and support to clients.
• Stay informed about industry trends and changes to provide clients with the best solutions.

Qualifications/Requirements

• 3–5 years of experience in Personal Lines insurance, preferably in a production role.
• Background in either an independent agency or captive environment is welcome.
• Proven ability to generate new business and achieve sales targets.
• Strong communication and relationship-building skills.
• Self-motivated and comfortable working remotely with minimal supervision.
• Ability to manage time effectively and prioritize tasks in a remote work setting.

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Commercial Insurance Associate Manager - St. Pete, FL

Great company culture with opportunity for growth. Competitive Salary and Benefits! 

Commercial Insurance Account Manager - Hybrid in Alpharetta, GA 

Great company culture with opportunity for growth. Competitive Salary and Benefits! 

Transportation Client Services Representative

Job Summary

Seeking a detail-oriented and organized Transportation Client Services Representative to provide high-volume servicing support within a transportation insurance division. This role focuses on post-binding activities, including file management, tax documentation, policy reviews, agency communication, and carrier requests.

The ideal candidate will have a solid foundation in the insurance industry, strong organizational skills, and a willingness to learn the wholesale brokerage business. This position offers a hybrid work arrangement within a collaborative, team-oriented environment.

Responsibilities

• Provide high-volume servicing support for a diverse portfolio of transportation insurance accounts.

• Manage post-binding activities, including file management, tax documentation, policy reviews, and agency communication.

• Address agency billing inquiries, follow up on non-payment matters, and assist with accounting-related tasks.

• Respond to carrier requests and ensure timely resolution of service inquiries.

• Utilize agency management software to maintain accurate records and documentation in a paperless environment.

• Collaborate with internal team members to ensure efficient service delivery.

• Maintain strong professional relationships with agents, carriers, and other stakeholders.

• Ensure accuracy and compliance with established procedures while managing multiple priorities.

Qualifications/Requirements

• Previous experience in the insurance industry, preferably within a retail agency, wholesale brokerage, or carrier environment.

• Strong attention to detail, organizational skills, and the ability to manage a high volume of service requests.

• Excellent verbal and written communication skills.

• Familiarity with installment billing, accounting processes, and insurance documentation is preferred.

• Proficiency with computers and the ability to learn agency management software.

• Strong problem-solving skills and the ability to prioritize tasks effectively.

• Collaborative, team-oriented mindset with a willingness to learn and develop professionally.

• Ability to work independently while maintaining accuracy and efficiency in a fast-paced environment.

Compensation Package

• Base Salary: $55,000 – $60,000 annually, commensurate with experience.

• Bonus Potential: Eligible for quarterly performance-based bonuses.

• Benefits: Competitive benefits package and professional development opportunities.

• Work Arrangement: Hybrid.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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Personal Insurance Account Manager

Established agency seeking an outgoing, personable individual to provide timely quotes, recognize cross selling opportunities and provide exceptional customer service.

Qualifications:

• Previous experience working with personal lines coverage in a brokerage/agency setting.
• Experience maintaining client relationships.

• Negotiate with carrier underwriters on behalf of clients for best rates.

• Ability to handle new and renewal submission. 
• Prior experience quoting binding and issuing policies.
• Experience working with multiple carriers and rating systems.

• Overall account management.

Requirements:

• Proven customer service and sales skills.
• Excellent organizational skills.
• Ability to self-direct the completion of job duties.
• Must hold Property & Casualty License.

#LI-KB1

Construction Defect Claims Specialist

Job Summary

Seeking a highly skilled Construction Defect Claims Specialist to join a dynamic and collaborative team. This role involves managing complex construction defect claims, providing expert analysis, and ensuring optimal outcomes for all stakeholders. The ideal candidate will have extensive experience in construction defect claims handling, a strong understanding of coverage issues, and the ability to work effectively in a fast-paced, remote environment.

This is a fully remote position with a competitive compensation package and exceptional benefits. If you are passionate about claims management and thrive in a collaborative, innovative environment.

Compensation Package

• Salary Range: $70,000 - $170,000/year (based on experience and role level) + bonus potential
• Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Investigate, evaluate, and resolve complex construction defect claims, including litigated cases and large projects.
• Analyze coverage issues related to subcontractors, additional insured tenders, and state-specific processes (e.g., Florida Chapter 558).
• Interpret construction contracts and apply risk transfer strategies when appropriate.
• Manage litigation proactively, collaborating with defense counsel and insureds to achieve optimal outcomes.
• Utilize advanced resolution techniques, such as high-low agreements and proposals for settlement.
• Respond to time-limit demands, consumer complaints, and Department of Insurance complaints, including Civil Remedy Notices.
• Evaluate property damage and construction defect reports prepared by contractors, engineers, and appraisers.
• Negotiate in alternative dispute resolution forums, such as mediations, to achieve early resolutions.
• Maintain accurate reserves and prepare detailed reports on claim status, payments, and reserves.
• Provide mentorship and training to less experienced team members.
• Collaborate with other departments, such as underwriting, to improve processes and outcomes.

Qualifications/Requirements

• Education: Bachelor’s degree in a related field or equivalent experience required. Juris Doctorate is a plus.
• Experience:
  • Minimum of 3 years of construction defect claims handling experience for entry-level roles.
  • 10+ years of experience for senior-level roles, with exposure to claims exceeding $100,000.
• Licenses:
  • Must hold a valid adjuster license in the home state (Florida preferred).
  • Ability to obtain additional licenses as needed.
• Skills:
  • Strong knowledge of construction defect claims handling, insurance policies, and claims regulations across multiple states.
  • Expertise in residential and commercial building construction and repair processes.
  • Excellent negotiation, communication, and analytical skills.
  • Ability to work independently in a remote environment while maintaining high productivity.

#LI-BC1

Employee Benefits Account Manager

Job Summary

Seeking two experienced and dedicated Employee Benefits Account Managers to join a dynamic team. These roles involve managing day-to-day servicing of accounts, preparing spreadsheets, and assisting with presentations. One position will focus on accounts with under 100 lives, while the other will handle accounts with over 100 lives. This is an excellent opportunity for professionals with a strong background in employee benefits to contribute to a growing organization.

Compensation Package

• Salary: Up to $70,000 for small group accounts (under 100 lives) and up to $85,000 for large group accounts (over 100 lives).
• Work Arrangement: Hybrid role.

Responsibilities

• Provide day-to-day servicing of employee benefits accounts.
• Prepare and analyze spreadsheets to support account management and decision-making.
• Assist with the preparation and delivery of client presentations.
• Collaborate with the department lead and team members to ensure client satisfaction and account success.

Qualifications/Requirements

• Experience: A minimum of 3 years of experience in employee benefits account management is required.
• Skills: Strong analytical, organizational, and communication skills.
• Work Environment: Ability to work in a hybrid setting, with occasional in-office presence in Lincoln.
• Preferred Qualifications: Familiarity with quoting new and renewal business is a plus.

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