Temporary Administrative Assistant

About the Opportunity

A small, established insurance agency in Greenwood Village is seeking a Temporary Administrative Assistant to provide short-term administrative and office support. This is a great opportunity for an organized, detail-oriented professional who enjoys keeping an office running smoothly and is comfortable managing documents, scheduling meetings, communicating with clients, and supporting leadership.

Key Responsibilities

• Coordinate and schedule Board of Directors meetings with account managers, clients, and independent directors
• Prepare and assemble Board of Directors meeting packets using Microsoft Word and various PDF documents
• Generate and organize documents for annual Board meetings
• Send calendar invitations and coordinate meeting logistics primarily through Microsoft Outlook
• Follow up with clients regarding outstanding items, including obtaining required signatures and documentation
• Compare expiring policies with renewal policies and redline changes for submission to regulators using an established template
• Manage the company's M-Files document database/document vault
• Manage the main office phone and direct incoming calls appropriately
• Collect, sort, and distribute incoming mail
• Coordinate outgoing shipments through FedEx, UPS, and other shipping providers
• Order and maintain office supplies, including printer supplies, kitchen supplies, and general office materials
• Maintain the company's community calendar
• Provide general administrative and office support to the CFO and Compliance/Regulatory Manager
• Assist with additional administrative projects and duties as needed

What We're Looking For

• Previous administrative, office support, or coordinator experience
• Strong organizational skills and exceptional attention to detail
• Excellent written and verbal communication skills
• Professional and confident when communicating with clients and independent directors
• Ability to manage multiple priorities and meet deadlines in a short-term, fast-paced environment
• Strong proficiency with Microsoft Outlook and Microsoft Word
• Comfortable working with Adobe PDF documents and assembling information from multiple files
• Strong computer skills and ability to learn new systems quickly
• Experience with Microsoft Dynamics is a plus, but not required
• Insurance industry experience is not required
• Professionalism, reliability, and a willingness to take ownership of administrative responsibilities are essential

This is a fully onsite, short-term temporary opportunity (3-6 weeks) in Greenwood Village, CO paying $18–$25/hour.

#LI-ET1

Sr. Commercial Insurance Account Manager

Job Summary

Seeking a highly skilled Senior Commercial Insurance Account Manager to manage a diverse portfolio of commercial insurance accounts and deliver exceptional client service. The ideal candidate will possess extensive knowledge of commercial insurance products, excellent communication skills, and a proactive approach to meeting client needs. This role is critical in driving client satisfaction and supporting business growth.

Responsibilities

• Serve as the primary point of contact for a portfolio of commercial insurance clients, building strong relationships and ensuring outstanding customer service.
• Assess clients' insurance needs and provide tailored recommendations for coverage options that align with their business objectives.
• Prepare, review, and manage all documentation related to policy renewals, endorsements, claims, and audits.
• Identify opportunities for account growth by cross-selling or upselling additional insurance products, fostering long-term client loyalty.
• Partner with underwriters to negotiate favorable terms, pricing, and conditions for clients.
• Assist clients with claims processing, acting as their advocate to secure timely and fair resolutions.
• Stay up-to-date on industry trends, regulatory changes, and market developments to ensure compliance and expertise in commercial insurance matters.
• Train and mentor junior account managers, fostering a collaborative and growth-oriented team environment.
• Continuously seek process improvements to enhance client satisfaction and operational efficiency.

Qualifications/Requirements

• Education: Bachelor’s degree in Business, Finance, Insurance, or a related field; equivalent work experience will be considered.
• Experience: Minimum of 5 years in commercial insurance account management or a related field.
• Licensing: Valid insurance license (Property & Casualty required).
• Demonstrated expertise in analyzing, negotiating, and managing complex commercial insurance programs.
• Strong proficiency in insurance agency management systems, Microsoft Office Suite, and CRM tools.
• Excellent interpersonal, communication, and problem-solving skills with a client-first mindset.
• Proven ability to manage multiple priorities and work effectively under pressure to meet deadlines.
• High level of attention to detail with a commitment to delivering quality outcomes.
• Familiarity with a wide range of industries and their unique insurance needs is preferred.

Preferred Skills:

• Advanced certifications such as CIC, CPCU, or ARM are highly desirable.
• Experience with claims handling and risk management consultation.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#LI-AK3

Job Title: Commercial Lines Producer

Job Summary

Seeking a results-driven and client-focused Commercial Lines Producer to join a growing team. This role involves building and managing a portfolio of commercial clients, delivering risk management solutions, and providing tailored insurance policies to businesses of various sizes. The position is ideal for an entrepreneurial professional skilled in developing relationships, identifying new business opportunities, and ensuring client satisfaction.

Responsibilities

• Identify, develop, and close new commercial insurance opportunities across multiple industries.
• Build and maintain strong client relationships to understand business needs and risk exposure.
• Provide expert guidance on commercial insurance solutions, including property, liability, worker's compensation, and specialized industry policies.
• Collaborate with underwriting teams to tailor and negotiate competitive insurance programs.
• Stay informed about changes in the commercial insurance market, industry regulations, and emerging trends.
• Respond promptly to client inquiries, provide ongoing policy support, and conduct regular reviews of client coverage.
• Work with internal account managers and support staff to deliver a seamless customer experience.
• Achieve or exceed sales targets and key performance indicators (KPIs).
• Provide risk assessments and offer strategies to minimize exposures.
• Represent the company at community or industry events to build the brand and expand the professional network.

Qualifications/Requirements

• Active property and casualty insurance producer license (required).
• Proven track record in commercial insurance sales or a strong sales background in a related field.
• Knowledge of commercial insurance lines with the ability to interpret policy language and coverage details.
• Exceptional interpersonal and communication skills to build lasting client relationships.
• Self-motivated and results-driven with strong organizational skills.
• Proficient in client relationship management (CRM) software and other sales tools.
• Strong negotiation and problem-solving abilities.
• Bachelor’s degree in business, insurance, finance, or a related field (preferred but not required).
• Multilingual abilities are considered a plus.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#LI-AK3

Commercial Lines Producer

Job Summary

Seeking an energetic and results-driven professional with a passion for building relationships and providing innovative insurance solutions for the role of Commercial Lines Producer. This client-focused position involves cultivating and maintaining long-term partnerships, providing tailored insurance products, and driving the growth of the commercial client base. This is an excellent opportunity to grow within a dynamic team environment. Candidates with strong sales acumen and a commitment to achieving exceptional results are encouraged to apply.

Responsibilities

• Business Development: Identify, solicit, and acquire new opportunities for commercial insurance products tailored to meet clients' needs.
• Client Retention: Establish and maintain lasting relationships with clients through excellent service and ongoing communication.
• Consultative Sales: Assess client risks, create customized insurance solutions, and offer expert guidance on policies and coverage options.
• Market Research: Stay updated on market trends, industry regulations, and competitor offerings to maintain relevance and competitiveness.
• Collaboration: Partner with internal teams, such as underwriters and account managers, to ensure seamless service delivery to clients.
• Cross-Selling: Identify opportunities to recommend additional insurance products and services to address clients' evolving needs.
• Compliance: Stay informed about industry standards and adhere to all required regulations and guidelines.

Qualifications/Requirements

• Education: High school diploma or equivalent required; Bachelor’s degree in business, finance, or a related field preferred.
• Licensing: Current state insurance producer license for Property & Casualty required, or ability to obtain licensing within 60 days of hire.
• Experience: Minimum 2 years of experience in insurance sales, with emphasis on commercial lines preferred.
• Skills:
  • Strong interpersonal and communication abilities to build rapport across diverse client bases.
  • Proven track record of effective prospecting, negotiation, and closing sales.
  • Exceptional organizational and time-management skills for managing multiple accounts simultaneously.
  • Proficiency with CRM platforms and insurance industry tools to manage leads and maintain client records.
• Personal Attributes: Goal-driven, resilient, proactive, and committed to delivering client-focused results with professionalism and integrity.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#LI-AK3

Personal Lines Account Manager

Job Summary

Seeking a highly motivated and detail-oriented Personal Lines Account Manager to develop and maintain exceptional client relationships by providing outstanding customer service and expert advice on personal lines insurance products. The role includes acting as the primary point of contact for clients, ensuring their insurance needs are met. This position offers the opportunity to work in a collaborative, dynamic environment with room for career growth.

Responsibilities

• Serve as the main liaison between clients and the insurance company regarding personal lines policies, including auto, home, and renters insurance.
• Manage and maintain a portfolio of client accounts, ensuring their satisfaction and retention.
• Address client inquiries, resolve issues, and process policy changes in a timely, professional manner.
• Provide expert advice to clients on policy coverage options that best suit their individual needs and circumstances.
• Prepare and present policy quotations and proposals tailored to the unique requirements of each client.
• Work closely with insurance carriers to negotiate terms, endorsements, and favorable pricing for clients.
• Monitor, assess, and understand personal lines marketplace trends and share insights with clients and team members.
• Ensure thorough and accurate documentation of client interactions, policy changes, and communications in the agency management system.
• Assist with advising clients during the claims process, providing guidance and support where needed.
• Build strong, long-term relationships with clients and internal teams by fostering trust and open communication.

Qualifications/Requirements

• High school diploma or equivalent required; a bachelor's degree in business, insurance, or a related field is preferred.
• Minimum of 2 years’ experience in personal lines insurance or account management.
• Active state insurance license in Property and Casualty (or the ability to obtain it within a specified timeframe).
• Strong knowledge of personal lines insurance products, markets, and underwriting processes.
• Exceptional customer service and relationship-building skills.
• Proficient in using agency management systems and insurance-related software.
• Detail-oriented with strong organizational and time-management skills.
• Effective verbal and written communication skills with the ability to explain complex concepts in a clear and concise manner.
• Ability to work independently and collaboratively as part of a team.
• Problem-solving and decision-making skills that prioritize client satisfaction and organizational goals.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#LI-AK3

Personal Lines Insurance Producer

Established agency seeking a detail-oriented person who demonstrates clear knowledge and understanding of personal lines insurance coverage. Agency offers a collaborative environment centered around work/life balance. Professional and personal growth is highly encouraged. Competitive base salary, comprehensive Health Benefits program, & 401k match included.

Responsibilities include but are not limited to:

• Handling inside Personal Lines New Business Requests
• Marketing new business accounts for producers
• Marketing larger renewal account for account executives
• Meeting with carrier Marketing Reps
• General outside sales & networking tasks

The ideal candidate will have the following qualifications:

• Understanding of carrier appetite
• Strong interpersonal and customer service skills 
• Ability to work independently or as part of a team to support sales and drive agency revenue.
• Ability to problem solve
• Experience working in an independent brokerage setting
• Must carry an active P&C license

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion. 

#LI-BJ1

About the Role:
Our client, a leading national insurance carrier, is seeking an experienced Workers’ Compensation Claims Adjuster to join their claims team. This individual will be responsible for managing a caseload of complex workers’ compensation claims from initial filing through resolution, ensuring timely and fair claim outcomes while maintaining compliance with state regulations and company guidelines.

Compensation:

• $40.00 - $53.00/hr.
• Opportunity to work with a reputable insurance carrier known for a collaborative and supportive culture
• Comprehensive benefits package including medical, dental, vision, and 401(k).

Responsibilities

• Investigate, evaluate, and resolve workers’ compensation claims in accordance with applicable laws and company policies.
• Determine compensability, establish reserves, and authorize payments for medical and indemnity benefits.
• Coordinate and communicate with claimants, employers, medical providers, attorneys, and other stakeholders throughout the claim lifecycle.
• Develop strategies for efficient and cost-effective claim resolution, including litigation management when applicable.
• Maintain accurate claim documentation and ensure timely reporting in accordance with state requirements.
• Stay current on jurisdictional laws, medical treatment trends, and best practices in workers’ compensation claims handling.

Requirements

• 5+ years of experience handling workers’ compensation claims for an insurance carrier or TPA.
• Strong knowledge of South Carolina workers’ compensation statutes and regulations.
• Excellent communication, negotiation, and analytical skills.
• Ability to manage a high-volume caseload effectively and independently.
• SC State adjusting license required.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#LI-MW1

Overview:

Our insurance client is seeking an experienced Workers’ Compensation Claims Director to lead claims operations and provide strategic direction across the organization’s Workers’ Compensation portfolio. This individual will oversee claims performance, ensure quality and regulatory compliance, develop claims strategies, and lead a team of claims professionals in delivering exceptional outcomes for policyholders and business partners.

The ideal candidate will bring a strong technical Workers’ Compensation background, proven leadership experience, and a track record of improving claims outcomes, controlling loss costs, and developing high-performing claims teams.

Compensation & Benefits:

• $120,000 - $140,000/year based on experience
• Comprehensive benefits package including medical, dental, vision, and 401(k)
• Generous PTO and holiday schedule
• Hybrid work flexibility

Qualifications/Requirements

• Bachelor’s degree in Insurance, Risk Management, Business, or a related field preferred.
• 8+ years of Workers’ Compensation claims experience, with progressively increasing responsibility.
• 3+ years of claims management or leadership experience required.
• Strong technical knowledge of Workers’ Compensation claims, including indemnity, medical, litigation, reserving, settlement, and return-to-work strategies.
• Demonstrated experience managing complex and high-exposure Workers’ Compensation claims.
• Experience managing claims teams and developing high-performing claims professionals.
• Strong understanding of Workers’ Compensation regulations and compliance requirements across multiple jurisdictions.
• Proven ability to analyze claims data, identify trends, and develop strategies to improve loss results.

Responsibilities

• Provide strategic leadership and oversight of the Workers’ Compensation Claims Department, including indemnity and medical claims.
• Direct day-to-day claims operations and ensure claims are handled in accordance with company guidelines, regulatory requirements, and industry best practices.
• Lead, coach, mentor, and develop claims professionals while establishing performance expectations and measurable goals.
• Oversee claim investigation, compensability determinations, reserving, litigation management, settlement negotiations, and claim resolution.
• Monitor claims performance, loss trends, reserve adequacy, and key performance indicators to identify opportunities for improvement.
• Develop and implement claims strategies designed to improve outcomes, reduce claim costs, and enhance operational efficiency.
• Provide technical expertise and guidance on complex Workers’ Compensation claims, including catastrophic and litigated exposures.
• Partner closely with underwriting, actuarial, risk management, legal, finance, and other internal stakeholders.
• Oversee relationships with TPAs, defense counsel, medical providers, vendors, and other external partners.
• Ensure compliance with applicable Workers’ Compensation laws, regulations, company policies, and service standards.
• Review claims trends and analytics to identify emerging exposures and recommend appropriate action.
• Establish and maintain effective claims procedures, controls, and quality assurance standards.
• Prepare and present claims performance updates, trends, financial results, and strategic recommendations to senior leadership.
• Support budgeting, forecasting, and financial management for the Claims function.
• Stay current on Workers’ Compensation legislation, regulatory developments, litigation trends, and industry best practices.
• Drive continuous improvement initiatives and identify opportunities to enhance the customer and policyholder experience.
• Perform other duties and special projects as assigned.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion. 

#LI-MW1

Job Title: Personal Lines Insurance Agent

Job Summary

Seeking a motivated and customer-focused Personal Lines Insurance Agent to join a growing team. In this role, opportunities are provided to work closely with individuals and families to offer tailored insurance solutions, helping them protect their assets and plan for the future. The ideal candidate is a proactive communicator, an effective problem solver, and committed to delivering exceptional service.

Key Responsibilities

• Build and maintain strong relationships with clients, providing personalized advice and guidance on personal insurance policies, including home, auto, and other lines of coverage.
• Assess clients' needs to suggest appropriate insurance solutions, focusing on long-term protection and financial security.
• Educate clients on the benefits and limitations of policy options to ensure informed decision-making.
• Prepare and present quotes, process applications, and finalize policy documentation with accuracy and efficiency.
• Manage policy renewals, endorsements, and cancellations, ensuring compliance with company and regulatory guidelines.
• Identify cross-selling and upselling opportunities to enhance client portfolios.
• Stay updated on industry trends, compliance regulations, and product offerings to better serve clients.
• Collaborate with internal teams to resolve customer inquiries, claims, or billing matters promptly and professionally.
• Continuously develop expertise through professional training and certification programs.

Qualifications/Requirements

• Licensure: A valid state license to sell insurance products is required or must be obtained within a specific timeframe upon hire.
• Experience: Previous experience (1–3 years) in personal lines insurance or a related sales/customer service role is preferred but not required.
• Education: A high school diploma or GED is required; a bachelor’s degree in Business, Finance, or a related field is a plus.
• Skills:
  • Strong interpersonal and relationship-building abilities with a client-first mindset.
  • Excellent verbal and written communication skills.
  • Proven organizational skills with attention to detail.
  • Ability to work independently and within a team.
  • Proficiency in insurance software tools and basic computer applications (e.g., Microsoft Office Suite).
  • Sales-driven, with a focus on achieving performance metrics and client satisfaction.
• Work Ethic: High integrity, accountability, and a passion for exceeding client expectations.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#LI-CS1