Personal Lines Account Manager

Job Summary

Seeking a motivated and detail-oriented Personal Lines Account Manager to join a dynamic team. This role involves developing and maintaining strong client relationships by providing outstanding service and personalized insurance solutions. Responsibilities include working closely with customers to manage their personal insurance policies, handling inquiries, and ensuring client satisfaction. This position is ideal for an organized individual with a passion for client service and a desire to make a positive impact.

Responsibilities

• Act as the primary point of contact for new and existing clients, providing exceptional personal lines insurance account management.
• Review, analyze, and evaluate the insurance needs of clients to recommend appropriate coverage options tailored to individual needs.
• Foster positive relationships with clients, insurance carriers, and team members to ensure prompt and consistent communication.
• Process changes, renewals, and endorsements on client accounts to maintain accurate documentation.
• Handle billing questions, claims inquiries, and policy-related concerns with professionalism and accuracy.
• Conduct periodic reviews of client accounts to ensure adequate coverage and identify opportunities for upselling or cross-selling additional products.
• Resolve client issues and concerns in a timely and empathetic manner.
• Stay up to date on industry trends, policies, and regulations to assist clients effectively and ensure compliance.
• Collaborate with the sales and customer service teams to achieve company goals and ensure seamless customer experiences.

Qualifications/Requirements

• Proven experience in account management, customer service, or related roles within the insurance industry; personal lines experience preferred.
• Licensure: Active Property and Casualty Insurance License (or willingness to obtain within a specified timeframe).
• Strong communication, interpersonal, and problem-solving skills, with the ability to build and maintain client relationships effectively.
• Demonstrated ability to multitask, prioritize, and manage time efficiently in a fast-paced environment.
• Proficiency in using insurance management systems, Microsoft Office Suite, and/or other CRM tools.
• High level of professionalism, attention to detail, and commitment to exceeding client expectations.
• A solid understanding of personal lines insurance products, coverage options, and industry practices is highly desirable.
• Enthusiasm and initiative to continuously grow and develop within the role.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#LI-SL1

Commercial Insurance Producer

Job Summary

Seeking a dynamic and results-driven Commercial Insurance Producer to join a growing team. This role is ideal for a high-energy individual with a proven track record in commercial sales, cold calling, networking, and building strong relationships with centers of influence. The successful candidate will have the opportunity to work in a supportive and growth-oriented environment.

Compensation Package

• Base Salary: Competitive based on experience 
• Strong Commission Structure + Equity Opportunity
• Benefits:
  • Comprehensive benefits package
  • Paid continuing education opportunities
  • Opportunities for professional growth
  • Positive and collaborative company culture

Responsibilities

• Drive commercial insurance sales through proactive prospecting, cold calling, and networking.
• Build and maintain strong relationships with clients and centers of influence.
• Develop and execute strategies to meet and exceed sales targets.
• Work with a variety of industries, with a focus on white-collar sectors such as technology and engineering.
• Manage accounts with premium sizes ranging from $0-$20K and $20K-$100K.
• Utilize Epic software to manage client information and sales activities.
• Represent the company professionally and uphold its values in all interactions.

Qualifications/Requirements

• Minimum of 1 years of experience in commercial insurance sales.
• Proven ability to generate leads and close sales in a competitive market.
• Experience working in retail insurance agencies or direct writers/captives (e.g., Nationwide, State Farm, Allstate) is preferred.
• Strong communication, negotiation, and interpersonal skills.
• Self-motivated, goal-oriented, and able to thrive in a fast-paced environment.
• Familiarity with Epic software is a plus.
• Willingness to travel as required.

#LI-JS1

CA Workers’ Compensation Claims Adjuster

Summary

Seeking an experienced CA Workers’ Compensation Claims Adjuster with strong communication and organizational skills. The ideal candidate brings extensive claims handling experience, holds (or is in the process of obtaining) a SIP license, and is comfortable supporting a varied caseload. Public entity experience is preferred.

Responsibilities

• Manage a diverse caseload of workers’ compensation claims, including varying levels of complexity
• Communicate effectively with clients, vendors, and internal stakeholders
• Support fellow adjusters and assist with complex client interactions
• Take on additional assignments as needed, with opportunities for supplemental compensation

Qualifications

• Minimum of 5 years of experience handling workers’ compensation claims
• Experience with working with carriers 
• Demonstrated ability to manage a high-volume caseload while maintaining accuracy and attention to detail
• Strong communication, problem-solving, and organizational skills

Day-to-Day
This role involves managing workers’ compensation claims, providing timely communication to all involved parties, coordinating with internal teams, and applying critical thinking to resolve issues efficiently. Adaptability and professionalism are essential in supporting both routine and complex claim activities.

Compensation Package

• Competitive salary range of $50.00 - $55.00/hr. (depending on experience)
• Remote work available with company-provided equipment
• Growth opportunities within the organization and industry

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer’s discretion.

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Commercial Lines Account Manager

📍 Franklin, TN | Hybrid
💰 $70,000–$85,000 DOE

Job Summary

Looking for an experienced and dedicated Commercial Lines Account Manager to join a great team. This is an exciting opportunity to work with a highly respected organization.
The ideal candidate will bring solid commercial insurance experience, a strong work ethic, and a commitment to excellence.
This role focuses on servicing commercial clients with focus on Large market accounts.

Compensation Package

• Salary Range: $70,000 - $85,000 annually
• Competitive benefits package, paid time off, professional development opportunities, profit sharing, etc.
• Hybrid schedule (only 3 days in office). 

Responsibilities

• Manage a portfolio of commercial accounts with premiums ranging from $500k to $1M across various industries and lines of coverage.
• Handle all aspects of account servicing, including quoting new and renewal business.
• Collaborate with carriers such as Hartford, Travelers, and Cincinnati to ensure optimal coverage for clients.
• Utilize Applied Epic software (training provided) and Zywave tools to manage accounts efficiently.
• Provide exceptional customer service, ensuring client satisfaction and retention.
• Work closely with producers to support business growth while focusing on service responsibilities.

Qualifications/Requirements

• 5+ years of commercial insurance experience managing large accounts.
• Holds an active P&C (Property and Casualty) insurance license.
• Familiarity with Applied Epic software preferred; willingness to learn is essential.
• Strong understanding of commercial insurance lines and coverage.
• Detail-oriented, professional, and personable with excellent communication skills.
• Stable career progression with no frequent job changes.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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#INDTJG-MWT

Risk Control Consultant

Location: Houston, TX Market | Fully Remote
Compensation: $75,000–$115,000, depending on experience and level

Position Overview

A well-established specialty insurance organization is seeking a Risk Control Consultant for a fully remote role supporting commercial accounts in the Houston market. They are looking for an experienced risk control professional with a strong background in Oil & Gas and/or Forestry operations. This is a true consulting role that requires more than technical risk control expertise. The successful candidate must be able to build credibility and influence positive change with insureds, agency partners, and internal stakeholders. Strong relationship-building skills, business acumen, and the ability to gain buy-in and drive safety and risk management initiatives are critical to success in this position.

Key Responsibilities

• Conduct comprehensive risk control evaluations for existing and prospective commercial insurance accounts, with an emphasis on complex operations and industry-specific exposures.
• Identify workplace hazards, evaluate operational risks, and develop practical recommendations to improve safety and reduce the potential for losses.
• Build trusted relationships with policyholders, agency partners, underwriters, and other internal stakeholders.
• Consult with customer leadership and employees to strengthen safety programs, improve risk management practices, and encourage implementation of recommended improvements.
• Prepare detailed risk assessment reports, document findings, and communicate recommendations to customers and underwriting teams.
• Analyze loss data, operational practices, and emerging exposures to support underwriting decisions, account selection, pricing, and customer retention.
• Provide safety training, presentations, coaching, and educational resources tailored to customer operations and business needs.
• Communicate complex risk control concepts in a clear, practical, and influential manner to diverse audiences.
• Partner with underwriting and agency representatives to support account development, customer engagement, and business growth initiatives.
• Monitor changes in customer operations and communicate material risk developments to appropriate internal stakeholders.
• Coordinate risk control services across internal teams when additional resources or specialized expertise are needed.
• Contribute to internal training, mentoring, safety resources, and continuous improvement initiatives.
• Manage territory activities, customer visits, service priorities, and follow-up independently while maintaining strong communication with internal partners.

Qualifications

• Approximately 7+ years of experience in risk control, loss control, safety consulting, or a related field; candidates with varying experience levels will be considered.
• Strong industry experience in Oil & Gas and/or Forestry operations is highly preferred. Experience in commercial construction or other complex industrial environments may also be relevant.
• Working knowledge of operational safety programs, hazard identification, loss prevention, and applicable industry regulations.
• Familiarity with OSHA, MSHA, DOT, and relevant state and federal safety requirements is preferred.
• Bachelor's degree in Occupational Safety and Health or a related discipline is preferred.
• Professional designations such as CSP, ARM, or other relevant safety or risk management credentials are preferred, or willingness to pursue applicable certifications.
• Excellent verbal and written communication skills, including the ability to present technical information to both technical and nontechnical audiences.
• Demonstrated ability to build credibility, establish strong customer relationships, and influence behavioral or operational change.
• Strong emotional intelligence, self-awareness, business judgment, and consultative problem-solving skills.
• Experience delivering safety training, facilitating discussions, coaching leadership teams, or mentoring others.
• A customer-focused approach with the ability to tailor recommendations to an organization's operational needs and business objectives.

Benefits and Perks

• Competitive compensation and a comprehensive benefits package.
• Generous paid time off and 12 paid holidays annually.
• Medical, dental, and vision insurance.
• Company-paid life insurance equal to twice annual salary.
• Company-paid short-term and long-term disability coverage.
• Optional accident, critical illness, hospital indemnity, travel, commuter, and pet insurance.
• 401(k) savings and profit-sharing plan.
• Flexible scheduling with a two-hour window for start and end times within a 7.5-hour workday.
• Professional development, ongoing training, and support for industry certifications and insurance designations.
• Employee wellness programs and opportunities to participate in community service and charitable initiatives.

#LI-ET1

Director of Field Sales

Job Summary

Seeking a highly driven and experienced Director of Field Sales to lead and expand a field sales operations across the United States. This is a unique opportunity to build a field sales force from the ground up, driving growth and fostering strong relationships with agency partners. The ideal candidate will have a deep understanding of the commercial insurance marketplace, exceptional leadership skills, and a proven track record of success in distribution-based roles. This is a fully remote position.

Compensation Package

• Salary Range: $125,000 - $175,000 per year, plus quarterly bonus.
• Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Build and lead a team of Field Sales Representatives in key states.
• Set sales goals and hold team members accountable for achieving production objectives.
• Establish and nurture new agency relationships, supporting field reps in maintaining and strengthening these partnerships.
• Collaborate with Product, Underwriting, Service, and Marketing teams to develop and execute strategies that drive profitable growth and deepen agency engagement.
• Identify market opportunities, emerging trends, and distribution challenges, providing actionable recommendations to support long-term growth.
• Work closely with senior leadership to align distribution strategies with overall company objectives and priorities.
• Travel extensively across the United States to support field operations and agency relationships.

Qualifications/Requirements

• 10+ years of progressive experience in distribution-based roles, with a proven track record of building, managing, and scaling books of business.
• Deep knowledge of the commercial insurance marketplace, including agency distribution models, carrier relationships, and market dynamics.
• Demonstrated ability to build and maintain strong relationships with agency principals, producers, and key distribution partners.
• Strong leadership and talent development skills.
• Proficiency in CRM platforms and the ability to leverage funnel, conversion, and production data to drive team success.
• High personal accountability, a strong bias toward action, and the ability to solve problems independently.
• Willingness and ability to travel extensively throughout the United States.

#LI-BC1

Commercial Auto Claims Examiner - PD

Job Summary

Seeking a skilled and detail-oriented Commercial Auto Claims Examiner to join a team. This role involves handling non-litigated commercial auto claims, primarily property damage (PD) with limited low-level bodily injury (BI). The ideal candidate will have a strong background in commercial auto claims, excellent communication skills, and the ability to manage a high-volume caseload. This is a fully remote, temporary-to-hire position with an expected assignment duration of 90 days, with potential for conversion based on performance and team needs.

Compensation Package

• Hourly Rate: $37 - $40/hr
• Type: Temporary-to-Hire
• Remote: 100% Remote

Final compensation will be determined based on qualifications, geographic location, and other considerations permitted by law.

Responsibilities

• Investigate losses and identify coverage issues.
• Obtain and review estimates, evidence, reports, and medical records.
• Handle first-party and third-party damages, including total loss, fire, theft, and glass claims.
• Evaluate injury demands and manage both represented and unrepresented claims.
• Establish damages and reserves, process payments, and maintain claim files in accordance with best practices.
• Take recorded statements from insureds, claimants, and witnesses.
• Obtain and maintain all required state adjuster licenses.

Qualifications/Requirements

Skills and Abilities:

• Excellent written and verbal communication skills with strong attention to detail.
• Strong organizational and computer skills.
• Exceptional time management skills with the ability to prioritize and multitask.
• Ability to adapt quickly to changing priorities.
• Self-motivated and capable of working independently with minimal supervision.
• Flexibility to travel for conferences and meetings if required.

Education and Experience:

• Bachelor's Degree required.
• Minimum of 3+ years of experience handling commercial auto claims (Auto PD).
• Active adjuster license required, with the ability to obtain licenses in Texas and Florida (costs covered by the company).
• Experience with total loss claims, cargo claims, and salvage platforms preferred.
• Familiarity with vehicle damage appraisals and coverage investigations.
• Experience in writing coverage letters and presenting files in roundtable discussions.

#LI-BC1

Major Case Consultant – Specialized Claims (Excess & Surplus Claims)

Job Summary

Seeking experienced claims professionals to join a Specialized Claims team as Major Case Consultants or Senior Major Case Consultants. This role focuses on managing complex, high-severity claims involving significant legal, financial, and reputational exposure. The ideal candidate will possess extensive claims handling expertise, strong analytical and negotiation skills, and the ability to independently manage intricate coverage issues and multi-party litigation.

Opportunities are available across several specialized claims areas, including General Liability, Excess & Surplus (E&S) Programs and Alternative Markets, and Cyber Claims.

Candidates will be considered for one of the following levels based on experience and qualifications:

• Major Case Consultant – Specialized Claims

• Senior Major Case Consultant – Specialized Claims

This position offers a fully remote work arrangement and the opportunity to collaborate with experienced claims professionals while contributing to the development of effective claims resolution strategies and operational improvements.

Responsibilities

• Independently investigate, evaluate, and negotiate complex, high-severity claims involving significant financial and legal exposure.

• Analyze policy coverage, liability, damages, and potential financial exposure to develop appropriate claims handling and resolution strategies.

• Establish and maintain accurate reserves based on comprehensive exposure assessments and sound financial judgment.

• Develop and execute litigation strategies, collaborating with defense counsel and other stakeholders to achieve effective claim resolutions.

• Manage complex coverage disputes, multi-party litigation, and claims involving multiple jurisdictions.

• Serve as a subject matter expert, providing guidance and mentorship to claims professionals on complex cases and best practices.

• Evaluate existing claims handling procedures and recommend improvements to training programs, operational workflows, and quality standards.

• Collaborate with underwriting and reinsurance teams to provide claims insights, support risk evaluation, and identify opportunities to refine policy language.

• Prepare detailed claims reports, coverage analyses, and recommendations for internal stakeholders.

• Identify process inefficiencies and implement strategies to improve consistency, accuracy, and overall claims handling effectiveness.

• Participate in special projects, industry events, and professional development initiatives to remain informed about emerging risks, regulatory developments, and industry best practices.

• Build and maintain productive relationships with internal teams, defense counsel, policyholders, and external business partners.

• Exercise independent judgment when addressing sensitive, high-exposure claims and complex coverage matters.

Qualifications/Requirements

• Bachelor's degree preferred; equivalent professional experience considered.

• Juris Doctor (JD) degree or equivalent legal and claims experience preferred.

• Professional insurance designations, such as CPCU or AIC, strongly preferred.

• Extensive experience managing complex, high-value insurance claims involving significant legal, financial, and reputational exposure.

• Strong background in one or more specialized claims areas, including General Liability, E&S Programs and Alternative Markets, or Cyber Claims.

• Demonstrated expertise in complex claims negotiation, settlement strategies, and dispute resolution.

• Advanced knowledge of insurance policy interpretation, coverage analysis, liability assessment, and regulatory requirements across multiple jurisdictions.

• Proven ability to develop litigation strategies, direct defense counsel, and manage complex legal proceedings.

• Strong financial acumen, including experience evaluating claim exposure, establishing reserves, and assessing potential settlement outcomes.

• Experience mentoring claims professionals and contributing to the development of claims handling procedures and best practices.

• Excellent written and verbal communication skills, with the ability to explain complex legal and technical matters clearly and professionally.

• Ability to prepare accurate, factual, and objective claims documentation and reports.

• Strong interpersonal skills with the ability to communicate effectively and professionally with a variety of stakeholders.

• Exceptional organizational and time-management skills with the ability to prioritize competing demands and manage complex workflows.

• Strategic problem-solving abilities, sound judgment, and the capacity to make informed decisions independently.

• Proficiency in claims management systems and related technology.

Compensation Package

Major Case Consultant – Specialized Claims

• Salary Range: $120,000 – $145,000 annually

• Bonus: 10% annual bonus opportunity

Senior Major Case Consultant – Specialized Claims

• Salary Range: $145,000 – $155,000 annually

• Bonus: 15% annual bonus opportunity

Additional Benefits

• Competitive benefits package

• Retirement savings plan

• Paid time off

• Professional development opportunities

• Fully remote work arrangement

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#LI-BC1

Major Case Consultant – Specialized Claims (Excess & Surplus Claims)

Job Summary

Seeking experienced claims professionals to join a Specialized Claims team as Major Case Consultants or Senior Major Case Consultants. This role focuses on managing complex, high-severity claims involving significant legal, financial, and reputational exposure. The ideal candidate will possess extensive claims handling expertise, strong analytical and negotiation skills, and the ability to independently manage intricate coverage issues and multi-party litigation.

Opportunities are available across several specialized claims areas, including General Liability, Excess & Surplus (E&S) Programs and Alternative Markets, and Cyber Claims.

Candidates will be considered for one of the following levels based on experience and qualifications:

• Major Case Consultant – Specialized Claims

• Senior Major Case Consultant – Specialized Claims

This position offers a fully remote work arrangement and the opportunity to collaborate with experienced claims professionals while contributing to the development of effective claims resolution strategies and operational improvements.

Responsibilities

• Independently investigate, evaluate, and negotiate complex, high-severity claims involving significant financial and legal exposure.

• Analyze policy coverage, liability, damages, and potential financial exposure to develop appropriate claims handling and resolution strategies.

• Establish and maintain accurate reserves based on comprehensive exposure assessments and sound financial judgment.

• Develop and execute litigation strategies, collaborating with defense counsel and other stakeholders to achieve effective claim resolutions.

• Manage complex coverage disputes, multi-party litigation, and claims involving multiple jurisdictions.

• Serve as a subject matter expert, providing guidance and mentorship to claims professionals on complex cases and best practices.

• Evaluate existing claims handling procedures and recommend improvements to training programs, operational workflows, and quality standards.

• Collaborate with underwriting and reinsurance teams to provide claims insights, support risk evaluation, and identify opportunities to refine policy language.

• Prepare detailed claims reports, coverage analyses, and recommendations for internal stakeholders.

• Identify process inefficiencies and implement strategies to improve consistency, accuracy, and overall claims handling effectiveness.

• Participate in special projects, industry events, and professional development initiatives to remain informed about emerging risks, regulatory developments, and industry best practices.

• Build and maintain productive relationships with internal teams, defense counsel, policyholders, and external business partners.

• Exercise independent judgment when addressing sensitive, high-exposure claims and complex coverage matters.

Qualifications/Requirements

• Bachelor's degree preferred; equivalent professional experience considered.

• Juris Doctor (JD) degree or equivalent legal and claims experience preferred.

• Professional insurance designations, such as CPCU or AIC, strongly preferred.

• Extensive experience managing complex, high-value insurance claims involving significant legal, financial, and reputational exposure.

• Strong background in one or more specialized claims areas, including General Liability, E&S Programs and Alternative Markets, or Cyber Claims.

• Demonstrated expertise in complex claims negotiation, settlement strategies, and dispute resolution.

• Advanced knowledge of insurance policy interpretation, coverage analysis, liability assessment, and regulatory requirements across multiple jurisdictions.

• Proven ability to develop litigation strategies, direct defense counsel, and manage complex legal proceedings.

• Strong financial acumen, including experience evaluating claim exposure, establishing reserves, and assessing potential settlement outcomes.

• Experience mentoring claims professionals and contributing to the development of claims handling procedures and best practices.

• Excellent written and verbal communication skills, with the ability to explain complex legal and technical matters clearly and professionally.

• Ability to prepare accurate, factual, and objective claims documentation and reports.

• Strong interpersonal skills with the ability to communicate effectively and professionally with a variety of stakeholders.

• Exceptional organizational and time-management skills with the ability to prioritize competing demands and manage complex workflows.

• Strategic problem-solving abilities, sound judgment, and the capacity to make informed decisions independently.

• Proficiency in claims management systems and related technology.

Compensation Package

Major Case Consultant – Specialized Claims

• Salary Range: $120,000 – $145,000 annually

• Bonus: 10% annual bonus opportunity

Senior Major Case Consultant – Specialized Claims

• Salary Range: $145,000 – $155,000 annually

• Bonus: 15% annual bonus opportunity

Additional Benefits

• Competitive benefits package

• Retirement savings plan

• Paid time off

• Professional development opportunities

• Fully remote work arrangement

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#LI-BC1

Employee Benefits Account Manager (Remote)

Job Summary

Seeking a dynamic and motivated Employee Benefits Account Manager to join a rapidly growing organization. This is an exciting opportunity to work in a family-oriented environment with a company that values innovation, growth, and employee satisfaction. Reporting directly to the lead of the division, you will play a pivotal role in managing onboarding processes, maintaining client relationships, and ensuring the seamless administration of employee benefits for small group accounts.

Compensation Package

• Salary Range: $60,000 - $80,000 annually, commensurate with experience.
• Benefits: Comprehensive benefits package.
• Work Arrangement: Fully remote position.

Responsibilities

• Manage the onboarding process for new small group accounts (typically under 100 employees).
• Maintain and nurture ongoing client relationships, ensuring high levels of satisfaction and retention.
• Oversee administrative tasks such as issuing ID cards, processing eligibility, and ensuring timely payment of bills.
• Handle quoting for new and renewal business.
• Collaborate with internal and external stakeholders to ensure smooth policy management and client support.
• Proactively identify and resolve issues, demonstrating initiative and problem-solving skills.

Qualifications/Requirements

• Licensure: Active Life & Health (L&H) license required.
• Experience: Minimum of 3 years of experience in employee benefits account management or a related field.
• Expertise: Proven ability to manage small group accounts, including onboarding, eligibility processing, and billing.
• Skills: Strong client management skills with a focus on building and maintaining relationships.
• Attributes: A true go-getter with the ability to adapt to changing priorities and take ownership of projects.
• Technical Proficiency: While no specific software is required, familiarity with policy management processes is essential.

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