Commercial Lines Account Manager (CLAM)

Job Summary

Seeking a dedicated and detail-oriented Commercial Lines Account Manager (CLAM) to join a team. This role is pivotal in ensuring seamless account management and delivering exceptional customer service to the clients. The ideal candidate will have a strong background in commercial lines insurance, excellent organizational skills, and a passion for providing top-tier client support. This is a full-time position with the opportunity to work in a collaborative and supportive environment.

Compensation Package

• Salary Range: $65,000 - $75,000 annually (higher compensation considered for candidates with extensive experience).
• Retirement Plan: Simple IRA.
• Work Arrangement: Fully onsite preferred; hybrid option available (2 days remote, 3 days in-office).
• Additional Benefits: Comprehensive benefits package available.

Responsibilities

Daily Operations

• Process new business packets, financing agreements, and policy documents.
• Coordinate with carriers to obtain and review renewal quotes.
• Collaborate with producers to finalize renewals and send quotes to insureds.
• Ensure accurate issuance of certificates, endorsements, and policy updates.
• Manage carrier and state filings (e.g., CCB, DOLI).

Policy Management

• Process policy endorsements, issue ID cards, and handle invoices.
• Investigate and resolve policy/endorsement errors or discrepancies.
• Maintain accurate client records in the agency management system (AMS).

Claims & Audits

• Assist insureds with filing claims and track claim progress.
• Process direct-bill and agency-bill audits, ensuring accurate invoicing.

Client Service & Support

• Provide exceptional customer service to insureds and carriers.
• Respond to billing inquiries and carrier questions.
• Attend carrier meetings and stay updated on carrier appetites.

Qualifications/Requirements

• Minimum of 2+ years of experience in commercial lines insurance account management (preferred).
• Active Oregon Property & Casualty (P&C) insurance license required.
• Proficiency with agency management systems, particularly AMS360.
• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Ability to work independently and collaboratively within a team.

#LI-CH2

Commercial Lines Team Leader

Job Summary

Seeking a highly motivated and experienced Commercial Lines Team Leader to oversee and manage a team of 11 professionals across multiple offices. This is a 100% management role, where you will provide leadership, guidance, and support to ensure the success of the Commercial Lines department. The ideal candidate will have a strong background in commercial lines servicing or production, coupled with proven leadership experience managing teams of 10 or more employees.

Compensation Package

• Salary Range: $75,000 - $135,000 (commensurate with experience)
• Benefits: Comprehensive benefits package through Cigna
• 401(k): 50% match for the first 6%, starting from day one
• Paid Time Off: 3 weeks annually
• Remote Work: Fully remote within NJ, NY, or VA
• Travel: 20%-30% travel to various offices (Corporate card provided for travel expenses)

Responsibilities

• Lead and manage a team of 11 Commercial Account Managers across 10 offices in NJ, NY, and VA.
• Provide guidance, training, coaching, and performance feedback to team members.
• Assign daily tasks, set expectations, and ensure team accountability.
• Collaborate with the Managing Director to support Commercial Account Executives.
• Oversee new business and renewal workflows, including:
  • Client research and gathering underwriting information.
  • Conducting loss run analysis.
  • Preparing accurate submissions, including Acord applications and supplemental forms.
  • Binding coverage and ensuring compliance with carrier and regulatory requirements.
  • Reviewing policies for accuracy and addressing discrepancies.
• Foster client loyalty by building strong relationships and delivering exceptional service.
• Continuously develop your insurance expertise, leadership skills, and team management capabilities.
• Perform other duties as assigned.

Qualifications/Requirements

• Licensure: Active Property & Casualty (P&C) license is mandatory.
• Experience:
  • Minimum of 5+ years in commercial lines servicing or production.
  • Proven leadership experience managing teams of 10 or more employees.
• Account Expertise:
  • Experience with generalist accounts, including manufacturing, wholesaling, distribution, and real estate/habitational.
  • Familiarity with Chubb, Dairyland, CNA, Auto Owners, and similar carriers.
• Technical Skills: Proficiency in AMS 360 is preferred.
• Travel: Willingness to travel 20%-30% of the time to various offices.
• Soft Skills: Strong communication, organizational, and problem-solving skills.

#LI-BH1

Underwriting AVP, Hotel Industry Segment Leader

Job Summary

Seeking a highly skilled and experienced Underwriting AVP, Hotel Industry Segment Leader to lead and expand a national franchise hotel vertical. This pivotal role requires a strategic, consultative, and innovative professional to drive long-term portfolio profitability, ensure disciplined underwriting practices, and deliver an exceptional customer experience. The ideal candidate will collaborate across functions, lead hotel underwriting efforts, and represent the organization with key external partners to establish this vertical as a premier insurance solution for the hotel industry.

Compensation Package

• A market-leading salary commensurate with experience.
• Comprehensive benefits, including health, dental, and vision insurance.
• Opportunities for professional development and career advancement.
• Paid time off and flexible work arrangements.

Responsibilities

Strategic Leadership & Vertical Ownership

• Develop and execute the strategic vision for the Hotels vertical, aligning with organizational growth, profitability, and customer satisfaction goals.
• Serve as the internal subject matter expert on hotel operations, risk management, and industry trends.
• Oversee the financial performance of the Hotel vertical, including loss ratio, rate adequacy, portfolio profitability, and growth targets.

Underwriting Leadership & Discipline

• Collaborate with underwriting and actuarial teams to finalize underwriting guidelines, product structures, and required filings for the hotel program.
• Underwrite hotel accounts, ensuring disciplined risk selection and long-term profitability.
• Establish and implement best practices, training frameworks, and quality standards for the hotel vertical.

Industry Engagement & Customer Focus

• Attend national conventions to stay informed on industry trends and engage with customers to understand their needs.
• Collaborate with hotel risk management vendors to enhance service offerings.
• Provide consultative expertise to improve the customer journey from submission intake through onboarding and renewal.

Analytics, Innovation & Continuous Improvement

• Utilize data and analytics to inform underwriting strategies, pricing decisions, and portfolio management.
• Identify and integrate third-party data sources and technology tools to enhance risk assessment and operational efficiency.
• Lead projects from concept to execution, ensuring measurable outcomes and continuous process improvement.

Operational Excellence

• Manage multiple initiatives effectively in a dynamic, entrepreneurial environment.
• Participate in underwriting audits, file reviews, and compliance checks to ensure adherence to guidelines and regulatory requirements.

Qualifications/Requirements

• Bachelor’s Degree required; insurance designations preferred.
• Minimum of 10 years of experience in commercial P&C insurance, with at least 10 years in underwriting.
• Proven experience in underwriting hotels and managing specialty verticals.
• Demonstrated success in achieving growth and profitability targets.
• Entrepreneurial mindset with a passion for innovation and continuous improvement.
• Strong communication skills, with the ability to present effectively to diverse audiences.
• Team-oriented with a positive attitude and collaborative approach.
• Experience in vendor/association relationship management and business development.
• Willingness to travel up to 20%.

#LI-RG1

Account Manager - Insurance Agency

Job Summary

Seeking a dedicated and experienced Account Manager to join a dynamic team at a well-established insurance agency. This role is pivotal in managing client relationships, ensuring exceptional service delivery, and supporting the growth of our business. The ideal candidate will have a strong background in insurance, excellent organizational skills, and a passion for providing top-tier customer service. This is a fully in-office position, offering an opportunity to work in a collaborative and professional environment.

Compensation Package

• Salary: Competitive and commensurate with experience.
• Benefits: Full benefits package, details to be provided during the interview process.

Responsibilities

• Manage a portfolio of insurance accounts, ensuring client satisfaction and retention.
• Handle daily administrative tasks, including quoting new and renewal business.
• Collaborate with team members to provide seamless support for clients across various lines of business.
• Maintain accurate records and documentation for all client interactions and policies.
• Provide expert advice and solutions tailored to clients' insurance needs.
• Assist in the growth and development of the agency by identifying opportunities for cross-selling and upselling.
• Ensure compliance with industry regulations and company policies.

Qualifications/Requirements

• Licenses/Designations: Required licenses in relevant insurance lines.
• Experience: Minimum of 3-5 years of experience in an insurance account management role.
• Technical Skills: Proficiency in insurance software and tools.
• Soft Skills:
  • Strong communication and interpersonal skills.
  • Exceptional organizational and time-management abilities.
  • Problem-solving mindset with attention to detail.
  • Ability to work collaboratively in a team-oriented environment.
  • Customer-focused with a proactive approach to service delivery.
• Education: Relevant educational background in business, finance, or a related field is preferred.

#LI-MT1

Commercial Lines Account Manager

Job Summary

Seeking a highly skilled and experienced Commercial Lines Account Manager to join a dynamic team. This role is a critical part of our organization, responsible for managing a diverse book of business and ensuring exceptional service to the clients. The ideal candidate will have a proven ability to independently manage accounts, handle marketing, process endorsements, and provide proactive communication. This is a remote position, offering flexibility and the opportunity to work with a collaborative and professional team.

Compensation Package

• Salary: $80,000 - $95,000 annually
• Bonus: Annual performance-based bonus
• 401(k): 3% employer contribution
• Benefits:
  • 90% of employee health insurance costs covered
  • 2-3 weeks of PTO plus 1 week of sick leave
• Work Environment: Fully remote (equipment provided)

Responsibilities

• Manage a $5M book of business, including accounts ranging from $500 to $500,000 in premium.
• Handle a variety of account types, including contractors, hospitality (hotels and restaurants), apartment complexes, and retail businesses.
• Quote new and renewal business, ensuring accuracy and timeliness.
• Process endorsements, policy changes, and other account-related tasks independently.
• Conduct marketing efforts to support account growth and retention.
• Provide proactive and clear communication with clients and internal teams.
• Collaborate with the sales team and other account managers to ensure seamless service delivery.

Qualifications/Requirements

• Licenses/Certifications: Property & Casualty (P&C) license required.
• Experience: Minimum of 4 years of experience in a similar role; 7-10 years preferred.
• Technical Skills: Proficiency in EPIC software is required.
• Soft Skills:
  • Strong communication and interpersonal skills.
  • Proactive and self-motivated approach to account management.
  • Collaborative mindset with the ability to work effectively in a team environment.
  • Detail-oriented with excellent organizational skills.
  • Commitment to long-term growth and stability within the organization.

#LI-DM2

Overview:
A well-established Third-Party Administrator (TPA) is seeking an experienced Senior Workers’ Compensation Claims Adjuster to join their team supporting a dedicated Vermont account. This role is fully remote and requires a seasoned claims professional who can independently manage a complex Vermont workers’ compensation caseload while delivering excellent service to both the client and injured workers.

The ideal candidate will have strong knowledge of Vermont workers’ compensation statutes, proven experience handling litigated and complex claims, and the ability to manage claims from inception through resolution.

Compensation:

• $80,000 - $95,000/year
• Annual Bonus Potential
• 100% Remote Work Environment
• Comprehensive benefits package
• Opportunity to support a stable, long-term dedicated account
• Collaborative and supportive claims leadership team

Job Requirements:

• 5+ years of Workers’ Compensation Claims Adjusting experience, with Vermont claim handling required.
• Strong understanding of Vermont Workers’ Compensation regulations and claims procedures.
• Experience handling complex and litigated claims.
• Prior experience working for a TPA or insurance carrier preferred.
• Strong organizational, analytical, and negotiation skills.
• Ability to manage a full caseload independently in a remote work environment.
• Active Vermont adjuster license or ability to obtain quickly.

Key Responsibilities:

• Manage a full caseload of Vermont workers’ compensation claims from inception to closure.
• Investigate claims thoroughly to determine compensability and appropriate reserves.
• Ensure all claims are handled in compliance with Vermont workers’ compensation laws and regulatory requirements.
• Coordinate and communicate with injured workers, employers, medical providers, attorneys, and other stakeholders.
• Establish and adjust reserves based on claim developments and exposure.
• Direct medical management, including coordination with nurse case managers when appropriate.
• Evaluate claims for settlement opportunities and participate in negotiations when necessary.
• Manage litigated claims, working closely with defense counsel to develop strategies and control costs.
• Maintain accurate claim documentation and provide timely claim updates to the client.
• Deliver high levels of customer service to a dedicated client account while meeting all service standards and KPIs.

#LI-MW1

Overview:
A well-established Third-Party Administrator (TPA) is seeking an experienced Senior Workers’ Compensation Claims Adjuster to join their team supporting a dedicated Maine account. This role is fully remote and requires a seasoned claims professional who can independently manage a complex Vermont workers’ compensation caseload while delivering excellent service to both the client and injured workers.

The ideal candidate will have strong knowledge of Maine workers’ compensation statutes, proven experience handling litigated and complex claims, and the ability to manage claims from inception through resolution.

Compensation:

• $80,000 - $95,000/year
• Annual Bonus Potential
• 100% Remote Work Environment
• Comprehensive benefits package
• Opportunity to support a stable, long-term dedicated account
• Collaborative and supportive claims leadership team

Job Requirements:

• 5+ years of Workers’ Compensation Claims Adjusting experience, with Maine claim handling required.
• Strong understanding of Maine Workers’ Compensation regulations and claims procedures.
• Experience handling complex and litigated claims.
• Prior experience working for a TPA or insurance carrier preferred.
• Strong organizational, analytical, and negotiation skills.
• Ability to manage a full caseload independently in a remote work environment.
• Active adjuster license or ability to obtain quickly.

Key Responsibilities:

• Manage a full caseload of Maine workers’ compensation claims from inception to closure.
• Investigate claims thoroughly to determine compensability and appropriate reserves.
• Ensure all claims are handled in compliance with Maine workers’ compensation laws and regulatory requirements.
• Coordinate and communicate with injured workers, employers, medical providers, attorneys, and other stakeholders.
• Establish and adjust reserves based on claim developments and exposure.
• Direct medical management, including coordination with nurse case managers when appropriate.
• Evaluate claims for settlement opportunities and participate in negotiations when necessary.
• Manage litigated claims, working closely with defense counsel to develop strategies and control costs.
• Maintain accurate claim documentation and provide timely claim updates to the client.
• Deliver high levels of customer service to a dedicated client account while meeting all service standards and KPIs.

#LI-MW1

Overview:
A well-established Third-Party Administrator (TPA), is seeking an experienced Senior Workers’ Compensation Claims Adjuster to join their team supporting a New England accounts. This role is fully remote and requires a seasoned claims professional who can independently manage a complex Vermont workers’ compensation caseload while delivering excellent service to both the client and injured workers.

The ideal candidate will have strong knowledge of New England workers’ compensation statutes, proven experience handling litigated and complex claims, and the ability to manage claims from inception through resolution.

Compensation:

• $80,000 - $95,000/year
• Annual Bonus Potential
• 100% Remote Work Environment
• Comprehensive benefits package
• Opportunity to support a stable, long-term dedicated account
• Collaborative and supportive claims leadership team

Job Requirements:

• 5+ years of Workers’ Compensation Claims Adjusting experience, with either MA, CT, NH, VT, ME, or RI claim handling required.
• Strong understanding of New England Workers’ Compensation regulations and claims procedures.
• Experience handling complex and litigated claims.
• Prior experience working for a TPA or insurance carrier preferred.
• Strong organizational, analytical, and negotiation skills.
• Ability to manage a full caseload independently in a remote work environment.
• Active adjuster license or ability to obtain quickly.

Key Responsibilities:

• Manage a full caseload of New England workers’ compensation claims from inception to closure.
• Investigate claims thoroughly to determine compensability and appropriate reserves.
• Ensure all claims are handled in compliance with New England workers’ compensation laws and regulatory requirements.
• Coordinate and communicate with injured workers, employers, medical providers, attorneys, and other stakeholders.
• Establish and adjust reserves based on claim developments and exposure.
• Direct medical management, including coordination with nurse case managers when appropriate.
• Evaluate claims for settlement opportunities and participate in negotiations when necessary.
• Manage litigated claims, working closely with defense counsel to develop strategies and control costs.
• Maintain accurate claim documentation and provide timely claim updates to the client.
• Deliver high levels of customer service to a dedicated client account while meeting all service standards and KPIs.

#LI-MW1

Commercial Lines Account Manager (Aviation)

Job Summary

Seeking a highly skilled and experienced Commercial Lines Account Manager (Aviation) to join a dynamic team. This role involves managing medium to large aviation accounts, including private and pleasure plans. The ideal candidate will have a strong background in commercial lines insurance, excellent organizational skills, and a customer-focused mindset. This position offers the flexibility to work remotely, providing an excellent opportunity for professionals looking to advance their careers in the aviation insurance sector.

Compensation Package

• Salary Range: $75,000 - $100,000 annually, commensurate with experience.
• Benefits: Comprehensive benefits package, including 401(k) plan and other competitive perks.
• Work Arrangement: Open to fully remote work. Equipment may be provided for remote employees.

Responsibilities

• Manage a portfolio of medium to large aviation accounts, including private and pleasure plans.
• Handle quoting for new and renewal business.
• Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly.
• Collaborate with the Aviation Team Lead and other team members to ensure seamless account management.
• Maintain accurate and up-to-date records of client accounts and policies.
• Stay informed about industry trends and regulatory changes to provide clients with the best possible advice and solutions.

Qualifications/Requirements

• Licenses/Designations: Property & Casualty (P&C) license required.
• Experience: Minimum of 3+ years of experience in commercial lines insurance, preferably with a focus on aviation accounts.
• Technical Skills: Proficiency in relevant insurance software and tools.
• Soft Skills:
  • Strong communication and interpersonal skills.
  • Excellent organizational and time management abilities.
  • Detail-oriented with a commitment to accuracy.
  • Ability to work independently and as part of a team.
  • Problem-solving mindset with a proactive approach to challenges.

#LI-CD3

Senior Software Engineer (.NET / Cloud)

Job Summary

Seeking a highly skilled and experienced Senior Software Engineer with expertise in .NET and cloud technologies to join a dynamic product development team. In this role, you will contribute to the design, development, and enhancement of a modern enterprise platform. You will work collaboratively with product stakeholders, quality engineers, and fellow developers in an agile environment to deliver scalable, secure, and high-performing solutions. This is an excellent opportunity for a seasoned professional who thrives on solving complex problems and shaping the architecture of a growing technology platform.

Compensation Package

• Competitive salary based on experience and qualifications.
• Comprehensive benefits package, including health, dental, and vision insurance.
• Generous paid time off and holiday schedule.
• Professional development opportunities and access to training resources.
• Flexible work arrangements, including remote work options.

Responsibilities

• Act as a senior engineering contributor within a cross-functional agile team, collaborating with software developers, QA engineers, and product stakeholders.
• Develop deep technical expertise in specific areas of the platform and serve as a subject matter expert.
• Design and implement new product features and platform enhancements in alignment with business priorities and system architecture.
• Participate in technical design discussions and contribute to architectural decisions and solution planning.
• Translate functional requirements into scalable technical solutions in collaboration with product owners and analysts.
• Adhere to and improve development standards, coding practices, and delivery processes.
• Produce clear technical documentation and share knowledge across engineering teams.
• Deliver high-quality code contributions aligned with sprint commitments and user story objectives.
• Write and maintain unit tests and collaborate with QA teams to ensure reliable feature validation and regression coverage.
• Optimize application performance and ensure solutions meet system reliability and scalability expectations.
• Apply security best practices throughout the software development lifecycle.
• Take ownership of technical challenges, from investigation to resolution, and proactively identify areas for improvement.
• Solve complex engineering problems with creative and analytical thinking.
• Participate in occasional in-person strategy meetings several times per year.
• Work standard hours aligned with U.S. Eastern Time Zone operations.

Qualifications/Requirements

Required:

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, Information Systems, or a related field, or equivalent professional experience.
• 5–10 years of professional software development experience, primarily within the Microsoft technology stack.
• Strong proficiency in C# and .NET development, including debugging, performance tuning, and troubleshooting complex systems.
• Proven experience as a senior technical contributor within engineering teams.
• Expertise in designing and delivering enterprise-level applications, including RESTful APIs, integrations, and complex business workflows.
• Hands-on experience with cloud-based infrastructure, preferably within Microsoft Azure environments.
• Experience with both monolithic and microservices-based architectures.
• Proficiency in designing and implementing scalable data storage solutions using cloud technologies, including relational, document-based, and unstructured data systems.
• Familiarity with modern DevOps practices, including CI/CD pipelines and Infrastructure-as-Code methodologies.
• Strong communication skills and the ability to collaborate across multiple engineering teams and business stakeholders.
• Experience working on large-scale software initiatives within agile development environments.

#LI-MC1