Senior Workers’ Compensation Claims Adjuster

Job Summary

Seeking a highly skilled and experienced Senior Workers’ Compensation Claims Adjuster to join a team. The ideal candidate will bring strong analytical skills, jurisdictional expertise, and a commitment to delivering exceptional service to our stakeholders.

Compensation Package

• Salary Range: $85,000 - $95,000 (with potential for higher compensation based on experience)
• Benefits:
  • Comprehensive health and welfare benefits
  • Performance-based incentive pay
  • Flexible work arrangements to promote work-life balance

Responsibilities

• Investigate and analyze workers’ compensation claims to determine coverage, compensability, and appropriate resolutions.
• Collaborate with agents, policyholders, and internal stakeholders to manage claims effectively.
• Develop and execute action plans to resolve claims, including evaluating damages, negotiating settlements, and engaging external resources as needed.
• Establish and maintain accurate reserves to reflect financial exposure.
• Manage litigated claims in collaboration with legal counsel.
• Review and interpret commercial insurance policies to address coverage issues.
• Maintain compliance with jurisdictional requirements and licensing.

Qualifications/Requirements

• Education: Bachelor’s degree or equivalent combination of education and experience.
• Experience: Minimum of 3 years handling workers’ compensation indemnity claims of medium complexity/severity, with jurisdictional expertise in Wisconsin (required). Experience with Kansas, Kentucky, Minnesota, or Michigan is a plus.
• Licensing: Must hold appropriate state licenses for the jurisdictions covered.
• Technical Skills: Proficiency in Microsoft Office Suite; experience with Guidewire (Claims Center) is a plus.
• Certifications: AIC or SLA certification preferred.
• Strong analytical skills, attention to detail, and the ability to build positive relationships with internal and external stakeholders.
• Excellent verbal and written communication skills.
• Ability to travel overnight up to 10% and travel daily between locations as needed.
• Must have access to a personal computer.

#LI-BC1

Senior Workers’ Compensation Claims Adjuster

Job Summary

Seeking a highly skilled and experienced Senior Workers’ Compensation Claims Adjuster to join a team. This position involves managing claims of medium complexity/severity, including litigated files, and requires strong analytical, communication, and negotiation skills.

Compensation Package

• Salary Range: $85,000 - $95,000 (with potential for higher compensation based on experience)
• Benefits:
  • Competitive base pay
  • Performance-based incentive pay
  • Comprehensive health and welfare benefits
  • Flexible work arrangements to promote work-life balance

Responsibilities

• Investigate and analyze Workers’ Compensation claims of medium complexity/severity, including litigated files.
• Collaborate and communicate with agents, policyholders, and internal stakeholders.
• Review and interpret commercial insurance policies to determine coverage and compensability.
• Develop and execute plans of action to proactively resolve claims, including timely evaluation of damages and negotiation of settlements.
• Establish and maintain accurate financial reserves for each claim.
• Engage and manage external resources, including legal counsel, to ensure proper claim resolution while controlling costs.
• Maintain compliance with state licensing requirements and company guidelines.

Qualifications/Requirements

• Education: Bachelor’s degree or equivalent combination of education and experience.
• Experience: Minimum of 3 years handling Workers’ Compensation indemnity claims of medium complexity/severity, with jurisdictional expertise in Colorado (certification and licensing required).
• Skills:
  • Strong litigation experience and ability to manage litigated claims.
  • Proficiency in Microsoft Office Suite and familiarity with Guidewire (Claims Center) preferred.
  • Excellent verbal and written communication skills.
  • Strong analytical skills and attention to detail.
  • Demonstrated ability to build positive relationships with internal and external stakeholders.
• Licensing: Ability to obtain and maintain appropriate state licensing as required.
• Travel: Ability to travel overnight up to 10% and daily between locations as needed.
• Equipment: Must have access to a personal computer.

#LI-BC1

Select Business Unit (SBU) Commercial Lines Account Manager

Job Summary

Seeking a dedicated and experienced Select Business Unit (SBU) Commercial Lines Account Manager to join a growing team. This role is responsible for managing a portfolio of small business accounts, providing exceptional service, and ensuring client satisfaction. The ideal candidate will have a strong background in agency operations, excellent communication skills, and a passion for delivering top-tier service.

Compensation Package

• Salary Range: $50,000 - $65,000 annually
• Benefits: Comprehensive benefits package (details available upon request)

Responsibilities

• Manage an assigned book of small business accounts with premiums of $25,000 and under.
• Handle all aspects of account management from A-Z, including quoting new and renewal business.
• Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly.
• Collaborate with internal teams to ensure seamless service delivery.
• Utilize EPIC software to manage accounts and maintain accurate records.
• Stay informed about industry trends and regulatory changes to provide clients with the best possible advice and solutions.

Qualifications/Requirements

• Licenses/Certifications: Active Property & Casualty (P&C) License is required.
• Experience: Minimum of 2+ years of agency experience (4+ years preferred).
• Technical Skills: Proficiency in EPIC software is highly desirable.
• Education: Relevant educational background or equivalent professional experience.
• Soft Skills:
  • Strong organizational and time-management skills.
  • Excellent communication and interpersonal abilities.
  • Detail-oriented with a commitment to accuracy.
  • Problem-solving mindset with the ability to work independently.
  • Team-oriented with a collaborative approach to work.

#LI-EM1

Commercial Lines Account Manager

Job Summary

Seeking a dedicated and experienced Commercial Lines Account Manager to join a growing, family-owned insurance agency. This is a client-focused servicing role, ideal for a professional with strong Commercial Lines expertise who thrives in a collaborative and relationship-driven environment. You will play a key role in managing renewals, servicing accounts, and ensuring client satisfaction.

Compensation Package

• Base Salary: $67,000–$85,000 (flexible for exceptional candidates)

Responsibilities

• Manage the renewal process from start to finish.
• Provide day-to-day client servicing, including endorsements, certificates, audits, policy changes, and claims reporting/follow-up.
• Communicate with carriers and underwriters to resolve coverage or service issues.
• Assist producers with submissions and follow-ups.
• Identify coverage gaps and cross-sell when appropriate.
• Maintain accurate client files and ensure compliance with agency standards.
• Assist with new and renewal quoting, as well as remarketing when necessary.

Qualifications/Requirements

Required:

• Active Ohio Property & Casualty (P&C) license.
• Minimum of 2 years of Commercial Lines experience.
• Strong knowledge of Commercial Lines coverages, including BOP, General Liability, Commercial Property, Workers' Compensation, Commercial Umbrella, and Commercial Auto.
• Proven ability to independently manage multiple accounts.
• Excellent communication and organizational skills.

#LI-MT1

Professional Lines Underwriter - MPL

Job Summary

Seeking a dynamic and solutions-oriented Professional Lines Underwriter specializing in Miscellaneous Professional Liability (MPL) to join a team. This role involves underwriting Errors & Omissions (E&O) and General Liability exposures, managing complex renewals, and driving new business opportunities. The successful candidate will develop strong broker relationships and contribute to the growth of a profitable book of business . This is an exciting opportunity for an experienced underwriter to thrive in a collaborative and fast-paced environment.

Compensation Package

• Additional Benefits: Comprehensive benefits package and opportunities for professional development

Responsibilities

• Underwrite, price, and negotiate new and renewal MPL accounts.
• Develop and maintain strong broker relationships to drive new business production.
• Manage a diverse portfolio of professional liability risks.
• Collaborate with the national MPL underwriting team to ensure consistency and best practices.
• Maintain high service standards for brokers and insureds.
• Consistently exceed quote activity and production goals.
• Attend broker meetings, industry events, and client visits to strengthen market presence.
• Contribute to the growth of a profitable book of business and achieve underwriting results.

Qualifications/Requirements

• Minimum of 3 years of Professional Liability/E&O underwriting experience.
• Strong sales and business development mindset.
• Excellent presentation and negotiation skills.
• Proven ability to generate underwriting profit.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively in a team environment.
• High attention to detail and a customer-focused approach.
• Bachelor's Degree preferred.
• Willingness to travel up to 25%.

#LI-BR1

Commercial Lines AVP (Farm/Agri)

Job Summary

Seeking a highly experienced and strategic leader to join a team as the Commercial Lines AVP (Farm/Agri). This role is pivotal in driving underwriting strategy, managing a national portfolio, and leading a team of professionals to achieve financial and operational excellence. T

Compensation Package

• Base Salary: $160,000 - $220,000
• Bonus: 20% Target Bonus

Responsibilities

• Strategic Leadership: Develop and execute underwriting strategies aligned with company goals, adapting to market conditions and emerging risks.
• Portfolio Profitability: Monitor underwriting performance, including rate adequacy, reserve adequacy, and pricing program profitability.
• Team Management: Lead and mentor a team of three direct reports, focusing on talent development, performance management, and succession planning.
• Cross-Functional Collaboration: Partner with Actuarial, Data & Analytics, Claims, Risk Services, and Compliance teams to address governance and technical capabilities.
• Broker & Agent Relations: Build and maintain strong relationships with agents to gain market insights and identify new business opportunities.
• Governance & Audit: Ensure compliance with underwriting authority delegations, audit criteria, and catastrophe management practices.
• Operational Excellence: Oversee placing and binding of FAC Reinsurance, implement underwriting guidelines, and monitor workflow effectiveness.
• Data-Driven Decision Making: Utilize data analytics to assess performance, recommend improvements, and support change management initiatives.
• Stakeholder Engagement: Serve as a liaison between underwriting and other business areas, ensuring alignment with strategic objectives.

Qualifications/Requirements

• Education: Bachelor’s degree required.
• Experience:
  • Minimum of 10 years of P&C commercial underwriting experience.
  • 5 to 10 years of progressive leadership and management experience.
  • Proven track record in leading underwriting teams, managing portfolio profitability, and developing underwriting strategies.
• Certifications: Industry designations such as CPCU, ARM, AFIS, or AINS are highly preferred.
• Skills:
  • Strong oral and written communication skills.
  • Demonstrated success in strategic planning, operational execution, and leading change initiatives.
  • Ability to influence organizational outcomes and drive continuous improvement.
• Travel: Willingness to travel 15-25% of the time.

#LI-BR1

Employee Benefits Account Manager

Job Summary

Seeking a dedicated and experienced Employee Benefits Account Manager to join a growing team. This role is pivotal in managing and servicing a portfolio of small group accounts, ranging from 2 to 250 lives, with a focus on fully insured benefits such as Medical, Dental, Vision, Life, and Disability. The ideal candidate will possess strong expertise in Employee Navigator or Ease, and fluency in Spanish is a significant advantage.

Compensation Package

• Salary Range: $60,000 - $75,000 for junior-level candidates; $75,000 - $85,000 for experienced professionals.
• Benefits: Comprehensive benefits package provided (details available upon request).
• Remote Work: Equipment provided for remote employees.

Responsibilities

• Manage a book of business consisting of 20-30 small group accounts.
• Prepare renewals, conduct marketing and quoting, and round out accounts.
• Conduct enrollment meetings and provide ongoing client support.
• Quote new and renewal business.
• Utilize Employee Navigator or Ease for account management.
• Collaborate with internal teams to ensure seamless service delivery.

Qualifications/Requirements

• Licenses/Certifications: Active Life & Health (L&H) license required.
• Experience: Minimum of 3 years in employee benefits account management.
• Technical Skills: Proficiency in Employee Navigator, Ease, and AMS 360.
• Language Skills: Fluency in Spanish is highly preferred.
• Soft Skills: Strong communication, organizational skills, problem-solving abilities, and a collaborative, personable approach.
• Work Environment: Remote position; candidates must reside in CA, AZ, or NV.

#LI-DM2

Commercial Insurance Producer

Job Summary

Seeking a highly motivated and experienced Commercial Insurance Producer to drive new business growth and develop a profitable commercial insurance book of business. This role focuses on larger commercial accounts and may include specialized industries such as real estate, hospitality, and healthcare.

The ideal candidate is a driven sales professional with a strong background in commercial property and casualty insurance, a consultative approach to client relationships, and a demonstrated ability to develop new business.

Responsibilities

• Develop and manage a commercial insurance book of business with a focus on larger accounts.

• Identify, prospect, and pursue new business opportunities within targeted industries and market segments.

• Build and maintain strong client relationships through consultative risk management and insurance advisory services.

• Evaluate client needs and recommend appropriate property and casualty insurance solutions.

• Collaborate with account management and administrative support teams to ensure effective client service.

• Maintain awareness of industry trends, market conditions, carrier capabilities, and competitive developments.

• Consistently work toward established production and revenue goals.

• Develop referral relationships and other sources of new business opportunities.

Qualifications/Requirements

• Holds an active P&C (Property and Casualty) insurance license.

• 3+ years of sales experience, preferably with a demonstrated track record of success in commercial insurance production.

• Strong knowledge of commercial property and casualty insurance products and coverage.

• Experience with Applied Epic preferred.

• Strong prospecting, business development, and relationship-management skills.

• Consultative and advisory approach to client service.

• Self-motivated, disciplined, and results-oriented.

• Coachable and receptive to feedback and professional development.

• Strong interpersonal, presentation, and communication skills.

Compensation Package

• Base Salary: $100,000 – $300,000, commensurate with experience and performance.

• Comprehensive benefits package.

• Professional growth and development opportunities.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#LI-CH3

Personal Lines Account Manager

Job Summary

Seeking a motivated and detail-oriented Personal Lines Account Manager to join a dynamic team. This role involves developing and maintaining strong client relationships by providing outstanding service and personalized insurance solutions. Responsibilities include working closely with customers to manage their personal insurance policies, handling inquiries, and ensuring client satisfaction. This position is ideal for an organized individual with a passion for client service and a desire to make a positive impact.

Responsibilities

• Act as the primary point of contact for new and existing clients, providing exceptional personal lines insurance account management.
• Review, analyze, and evaluate the insurance needs of clients to recommend appropriate coverage options tailored to individual needs.
• Foster positive relationships with clients, insurance carriers, and team members to ensure prompt and consistent communication.
• Process changes, renewals, and endorsements on client accounts to maintain accurate documentation.
• Handle billing questions, claims inquiries, and policy-related concerns with professionalism and accuracy.
• Conduct periodic reviews of client accounts to ensure adequate coverage and identify opportunities for upselling or cross-selling additional products.
• Resolve client issues and concerns in a timely and empathetic manner.
• Stay up to date on industry trends, policies, and regulations to assist clients effectively and ensure compliance.
• Collaborate with the sales and customer service teams to achieve company goals and ensure seamless customer experiences.

Qualifications/Requirements

• Proven experience in account management, customer service, or related roles within the insurance industry; personal lines experience preferred.
• Licensure: Active Property and Casualty Insurance License (or willingness to obtain within a specified timeframe).
• Strong communication, interpersonal, and problem-solving skills, with the ability to build and maintain client relationships effectively.
• Demonstrated ability to multitask, prioritize, and manage time efficiently in a fast-paced environment.
• Proficiency in using insurance management systems, Microsoft Office Suite, and/or other CRM tools.
• High level of professionalism, attention to detail, and commitment to exceeding client expectations.
• A solid understanding of personal lines insurance products, coverage options, and industry practices is highly desirable.
• Enthusiasm and initiative to continuously grow and develop within the role.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#LI-SL1

Job Summary

We are seeking a skilled and detail-oriented Commercial Lines Account Manager to join our team. The Account Manager will be responsible for maintaining and expanding relationships with our commercial clients, ensuring client satisfaction, and managing their insurance needs.

Responsibilities

• Act as the main point of contact for clients, addressing their needs and inquiries in a timely manner
• Collaborate with the sales team to identify and pursue opportunities for account growth
• Analyze clients' insurance requirements and provide suitable coverage options
• Prepare and present client proposals, renewals, and coverage recommendations
• Maintain accurate client records and policy documentation
• Monitor and manage policy endorsements, cancellations, and overall policy administration
• Stay updated on industry trends, regulations, and best practices to provide informed guidance to clients
• Build and maintain strong relationships with insurance carriers to negotiate terms and secure competitive coverage options

Qualifications/Requirements

• Proven experience as an Account Manager or similar role in the insurance industry
• In-depth understanding of commercial lines insurance products and coverages
• Strong communication and interpersonal skills to effectively build and maintain client relationships
• Ability to analyze data and provide informed insurance recommendations
• Proficiency in insurance agency management systems and Microsoft Office Suite
• Excellent organizational and time management skills
• Holds an active P&C (Property and Casualty) insurance license
• Knowledge of various insurance carriers and underwriting guidelines

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#LI-PC1