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Commercial Auto Claims Representative (PIP) – Temp to Hire

Job Summary

Seeking a highly skilled and experienced Commercial Auto Claims Representative (PIP) to join a team on a temporary-to-hire basis. This fully remote position offers an exciting opportunity to work with a reputable organization known for its strong commitment to service, innovation, and integrity. The ideal candidate will have a proven track record in handling commercial auto claims, particularly Personal Injury Protection (PIP) and Medical Payments (MedPay), with multi-state experience being a significant advantage.

Compensation Package

• Hourly Rate: $37 - $41 per hour
• Employment Type: Temporary to Hire
• Remote Work: 100% remote

Responsibilities

As a Commercial Auto Claims Representative (PIP), your primary responsibilities will include:

• Investigating and managing assigned commercial auto first-party medical benefit claims.
• Verifying applicable coverage, eligibility, benefits, limits, deductibles, exclusions, and coordination-of-benefits requirements.
• Reviewing policy language and applying state-specific PIP, no-fault, and MedPay statutes, regulations, and fee schedules.
• Evaluating accident information, medical records, itemized bills, treatment notes, and wage documentation to determine benefit eligibility and payment.
• Reviewing medical bills for coding accuracy, duplication, relatedness, reasonableness, and necessity.
• Processing covered medical expenses, wage-loss benefits, and other PIP benefits in compliance with policy terms and applicable laws.
• Maintaining accurate benefit payment ledgers and monitoring remaining limits, deductibles, and offsets.
• Communicating professionally with insureds, claimants, medical providers, attorneys, and internal partners regarding claim status and benefit determinations.
• Recognizing and escalating disputed treatments, suspected fraud, coverage concerns, and other issues requiring legal or supervisory review.
• Preparing timely and accurate correspondence, including requests for information, explanations of benefits, and coverage decisions.
• Managing an active claim inventory efficiently while meeting quality, timeliness, and customer-service expectations.
• Coordinating with bodily injury, liability, litigation, SIU, and vendor teams as necessary.
• Obtaining and maintaining required state adjuster licenses.

Qualifications/Requirements

We are looking for candidates who meet the following criteria:

• Experience: Minimum of 3+ years of auto claims experience, including hands-on PIP and/or MedPay claim handling. Multi-state PIP experience is preferred.
• Knowledge: Strong understanding of no-fault/PIP and MedPay coverage, medical terminology, medical billing, benefit limits, fee schedules, and state-specific claim deadlines.
• Skills:
  • Ability to interpret insurance policy language and evaluate medical documentation.
  • Excellent written and verbal communication skills, including professional correspondence with providers and attorneys.
  • Strong organizational, analytical, and time-management skills.
  • Proficiency in computer systems and the ability to adapt quickly to new claim systems and procedures.
• Education: Bachelor’s degree required. Equivalent relevant claims experience may be considered. Insurance industry designations are a plus.
• Licensing: Must have a home state adjuster license and the ability to obtain Texas and Florida licenses (costs covered by the company).
• Additional Requirements:
  • Familiarity with salvage platforms and total loss claims is preferred.
  • Cargo claims experience is a plus.
  • Ability to travel for company or claim-related events if needed.

#LI-BC1

Sr. Claims Specialist - Multi-Line Adjuster

Job Summary

Seeking a highly skilled Sr. Claims Specialist - Multi-Line Adjuster with expertise in General Liability, Property Damage, Bodily Injury, and Commercial Auto claims. This role involves handling a diverse caseload, including litigation, and requires a professional with strong coverage knowledge and a proactive approach to claims resolution. The position offers the flexibility of a hybrid work arrangement fully remote work.

Join a respected specialty insurer that delivers tailored insurance solutions to complex industries such as construction, forest products, and oil and gas. Be part of a collaborative and growth-oriented team that values integrity, accountability, and excellence.

Compensation Package

• Salary Range: $95,000 - $115,000/year (up to $120,000 for candidates ready to transition to a Team Lead role within two years)
• Benefits:
  • 28 days of PTO to start
  • 37.5-hour workweek
  • Annual performance reviews for salary increases
  • Comprehensive benefits starting the 1st of the month following your start date

Responsibilities

• Analyze and interpret policy conditions, exclusions, and endorsements to resolve coverage and liability issues.
• Prepare reservation of rights letters, non-waiver agreements, and coverage disclaimers.
• Review and evaluate claim reserves to ensure accurate reflection of potential exposure.
• Investigate claims, including obtaining statements, records, and other evidentiary materials.
• Provide proper documentation and reporting of investigation and claims handling activities.
• Negotiate and resolve claims with claimants, insureds, and their legal representatives, including through mediation or arbitration.
• Maintain compliance with regulatory and jurisdictional requirements.
• Manage and provide direction to defense counsel, independent adjusters, and other third-party vendors.
• Handle a caseload of 100-125 claims, including litigation cases.
• Other duties as assigned.

Qualifications/Requirements

• Minimum of 5 years of experience in:
  • Coverage review, including interpreting policies, agreements, and disclaimers.
  • Claims investigation, including obtaining statements and retaining experts or counsel.
  • Claims administration, including compliance with laws and procedures.
  • Claims settlement, including preparation of legal documents and participation in court proceedings.
  • Contract analysis and interpretation.
• Strong knowledge of coverage, negligence principles, investigation, and negotiation techniques.
• Active adjuster license (or ability to obtain and maintain one).
• Proven ability to manage a diverse caseload and meet deadlines.
• Excellent communication skills, both written and verbal.
• Service-oriented mindset with a commitment to providing prompt and effective claims resolution.
• Ability to travel as needed for business purposes.
• Experience handling liability claims in California is required; additional experience in NV, AZ, WA, OR, ID, UT, and CO is a plus.

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Personal Lines Account Manager

Job Summary

Seeking a dedicated and detail-oriented Personal Lines Account Manager to join a growing team. This role is ideal for a professional with a strong background in personal lines insurance who thrives in a fast-paced environment and enjoys managing accounts from start to finish. As a key member of a team, you will handle all aspects of client servicing, including quoting, certificates, and underwriter communication. If you are a sharp, personable, and experienced individual looking for a long-term opportunity, they encourage you to apply.

Compensation Package

• Salary Range: $50,000 - $60,000 per year (flexible based on experience).
• Benefits: A stipend is provided in addition to the salary, which can be used for medical benefits or as additional income.
• Work Schedule: Onsite, Monday to Friday, 8:30 AM - 4:30 PM. After 90 days, the schedule shifts to 8:00 AM - 5:00 PM with every other Friday off.
• Remote Work: Not available.
• Travel: No travel required.

Responsibilities

• Manage personal lines accounts from start to finish, including quoting, issuing certificates, and handling renewals.
• Serve as the primary point of contact for clients, providing exceptional customer service and addressing inquiries promptly.
• Communicate and collaborate with underwriters to ensure accurate and timely processing of policies.
• Handle all aspects of client servicing independently, as there is no support staff for this role.
• Utilize AMS360 software for account management and documentation.

Qualifications/Requirements

• Licensure: Active Property & Casualty (P&C) license is required.
• Experience: A minimum of 2-3 years of experience in personal lines insurance is preferred, but candidates with the right skills and personality will be considered.
• Skills: Strong organizational skills, attention to detail, and the ability to manage multiple tasks effectively.
• Personality: Sharp, personable, and professional demeanor.
• Location: Candidates must reside within a 30-40 minute commute of the office.
• Technical Skills: Proficiency in AMS360 software is preferred.

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Employee Benefits Producer

Job Summary

Seeking a dynamic and results-driven Employee Benefits Producer to join a team. This role is pivotal in driving growth by developing and managing a portfolio of employee benefits accounts. The ideal candidate will have a proven track record in employee benefits production, exceptional client relationship skills, and a deep understanding of the industry. This is a hybrid position, offering a balance of remote and in-office work, and is an excellent opportunity for a motivated professional to thrive in a collaborative and supportive environment.

Compensation Package

• Base Salary: Starting at $70,000+ (commensurate with experience)
• Benefits: Comprehensive benefits package (details provided upon request)
• Work Arrangement: Hybrid (specific in-office days to be discussed)
• Relocation Assistance: Considered for the right candidate
• Equipment: Provided for remote work, if applicable

Responsibilities

• Develop and maintain a robust book of business in employee benefits.
• Build and nurture strong relationships with clients, ensuring their needs are met with tailored solutions.
• Collaborate with account managers and administrative support teams to deliver exceptional service.
• Identify and pursue new business opportunities to drive growth.
• Stay updated on industry trends, regulations, and best practices to provide expert guidance to clients.
• Prepare and present proposals, quotes, and renewal packages to clients.
• Participate in networking events and industry conferences to expand professional connections.

Qualifications/Requirements

• Licenses/Designations: Required (specific licenses to be discussed during the interview process).
• Experience: Proven experience as an Employee Benefits Producer is a must.
• Preferred Years of Experience: Open to candidates with varying levels of experience, though prior expertise is essential.
• Technical Skills: Proficiency in relevant software tools (details to be discussed).
• Soft Skills:
  • Strong communication and interpersonal skills.
  • Ability to build and maintain long-term client relationships.
  • Results-oriented with a proactive approach to problem-solving.
  • Excellent organizational and time-management skills.
  • Team player with a collaborative mindset.

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Personal Lines Account Manager

Job Summary

Seeking a dedicated and experienced Personal Lines Account Manager to join a team. The ideal candidate will have a strong background in servicing, remarketing, quoting, and issuing policies within an independent agency setting. This role offers a hybrid work schedule, providing a balance of in-office collaboration and remote flexibility after the training period.

Compensation Package

• Salary: $70,000–$80,000 annually
• Incentives: Performance-based incentives and potential new business commission
• Work Schedule: Hybrid model (3 days in-office, 2 days remote after training)

Responsibilities

• Provide exceptional service to clients by managing personal lines insurance accounts.
• Handle remarketing, quoting, and issuing of policies with accuracy and efficiency.
• Collaborate with carriers such as Liberty Mutual, Nationwide, Progressive, Travelers, PURE, Chubb, and Cincinnati to ensure optimal solutions for clients.
• Assist with AMS training and utilize AgencyZoom as needed to streamline processes.
• Build and maintain strong relationships with high-net-worth clients, ensuring their unique needs are met.

Qualifications/Requirements

• Experience: 4–6 years in an independent agency setting.
• Technical Skills: Familiarity with AMS is preferred; experience with AgencyZoom is a plus.
• Carrier Knowledge: Experience working with Liberty Mutual, Nationwide, Progressive, Travelers, PURE, Chubb, and Cincinnati is highly desirable.
• High-Net-Worth Expertise: Experience working with high-net-worth clients is preferred but not required.
• Strong organizational and communication skills, with the ability to manage multiple tasks effectively.

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Personal Lines Account Manager

Job Summary

Seeking a motivated and detail-oriented Personal Lines Account Manager to join a dynamic team. This role involves developing and maintaining strong client relationships by providing outstanding service and personalized insurance solutions. Responsibilities include working closely with customers to manage their personal insurance policies, handling inquiries, and ensuring client satisfaction. This position is ideal for an organized individual with a passion for client service and a desire to make a positive impact.

Responsibilities

• Act as the primary point of contact for new and existing clients, providing exceptional personal lines insurance account management.
• Review, analyze, and evaluate the insurance needs of clients to recommend appropriate coverage options tailored to individual needs.
• Foster positive relationships with clients, insurance carriers, and team members to ensure prompt and consistent communication.
• Process changes, renewals, and endorsements on client accounts to maintain accurate documentation.
• Handle billing questions, claims inquiries, and policy-related concerns with professionalism and accuracy.
• Conduct periodic reviews of client accounts to ensure adequate coverage and identify opportunities for upselling or cross-selling additional products.
• Resolve client issues and concerns in a timely and empathetic manner.
• Stay up to date on industry trends, policies, and regulations to assist clients effectively and ensure compliance.
• Collaborate with the sales and customer service teams to achieve company goals and ensure seamless customer experiences.

Qualifications/Requirements

• Proven experience in account management, customer service, or related roles within the insurance industry; personal lines experience preferred.
• Licensure: Active Property and Casualty Insurance License (or willingness to obtain within a specified timeframe).
• Strong communication, interpersonal, and problem-solving skills, with the ability to build and maintain client relationships effectively.
• Demonstrated ability to multitask, prioritize, and manage time efficiently in a fast-paced environment.
• Proficiency in using insurance management systems, Microsoft Office Suite, and/or other CRM tools.
• High level of professionalism, attention to detail, and commitment to exceeding client expectations.
• A solid understanding of personal lines insurance products, coverage options, and industry practices is highly desirable.
• Enthusiasm and initiative to continuously grow and develop within the role.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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Commercial Insurance Producer

Job Summary

Seeking a dynamic and results-driven Commercial Insurance Producer to join a growing team. This role is ideal for a high-energy individual with a proven track record in commercial sales, cold calling, networking, and building strong relationships with centers of influence. The successful candidate will have the opportunity to work in a supportive and growth-oriented environment.

Compensation Package

• Base Salary: Competitive based on experience 
• Strong Commission Structure + Equity Opportunity
• Benefits:
  • Comprehensive benefits package
  • Paid continuing education opportunities
  • Opportunities for professional growth
  • Positive and collaborative company culture

Responsibilities

• Drive commercial insurance sales through proactive prospecting, cold calling, and networking.
• Build and maintain strong relationships with clients and centers of influence.
• Develop and execute strategies to meet and exceed sales targets.
• Work with a variety of industries, with a focus on white-collar sectors such as technology and engineering.
• Manage accounts with premium sizes ranging from $0-$20K and $20K-$100K.
• Utilize Epic software to manage client information and sales activities.
• Represent the company professionally and uphold its values in all interactions.

Qualifications/Requirements

• Minimum of 1 years of experience in commercial insurance sales.
• Proven ability to generate leads and close sales in a competitive market.
• Experience working in retail insurance agencies or direct writers/captives (e.g., Nationwide, State Farm, Allstate) is preferred.
• Strong communication, negotiation, and interpersonal skills.
• Self-motivated, goal-oriented, and able to thrive in a fast-paced environment.
• Familiarity with Epic software is a plus.
• Willingness to travel as required.

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