Our client is seeking a P&C licensed, dedicated, and proactive Commercial Lines Account Manager to join their team.

Our client is seeking a P&C licensed, dedicated, and proactive Commercial Lines Account Manager to join their team.

Overview:
Our client, a highly regarded insurance carrier, is seeking an experienced Workers’ Compensation Claims Adjuster to join their growing team in the greater Boston area. This is a hybrid opportunity offering a strong work-life balance, a collaborative environment, and the chance to handle a well-managed Massachusetts-focused caseload.

Compensation & Benefits:

• $70,000 - $100,000/year based on experience
• Comprehensive benefits package including medical, dental, vision, and 401(k)
• Generous PTO and holiday schedule
• Hybrid work flexibility

Qualifications/Requirements

• 3+ years of experience handling Workers’ Compensation claims, with strong knowledge of Massachusetts jurisdiction
• Active Massachusetts Workers’ Compensation Adjuster License (or ability to obtain)
• Experience managing litigated claims and working with defense counsel
• Strong understanding of medical terminology and claims evaluation strategies
• Excellent communication, negotiation, and organizational skills
• Ability to work both independently and collaboratively in a hybrid environment

Responsibilities

• Manage a caseload of Massachusetts workers’ compensation claims from inception through resolution
• Conduct thorough investigations, including coverage analysis, recorded statements, and review of medical documentation
• Evaluate compensability and establish appropriate reserves in accordance with company guidelines
• Coordinate with medical providers, legal counsel, and vocational experts to drive claim resolution
• Proactively manage litigation and attend hearings, mediations, and depositions as needed
• Ensure compliance with Massachusetts workers’ compensation statutes and regulatory requirements
• Maintain consistent communication with insureds, claimants, and internal stakeholders
• Identify opportunities for cost containment and risk mitigation throughout the life of the claim

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion. 

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Position Overview

Our client, a well-established Third-Party Administrator (TPA), is seeking an experienced Future Medical Claims Adjuster to join their growing team. This role is responsible for handling complex workers’ compensation claims involving future medical exposure, ensuring timely and cost-effective resolution while maintaining compliance with California regulations.

Compensation Package

• $60,000 - $90,000/year (based on experience)
• 100% remote work environment
• Comprehensive benefits package
• Supportive and collaborative team culture
• Long-term stability with a reputable TPA
  
  

Qualifications

• 3+ years of California workers’ compensation claims handling experience
• Specific experience handling future medical exposure required
• Strong understanding of California workers’ compensation laws and regulations
• Experience negotiating settlements and working with defense attorneys
• Self-insured or TPA background preferred
• Excellent communication, organizational, and negotiation skills
• Ability to manage a high-volume caseload independently

Key Responsibilities

• Manage a caseload of California workers’ compensation claims focused on future medical exposure
• Evaluate and determine appropriate reserves, including future medical projections
• Coordinate with medical providers, legal counsel, and vendors to facilitate claim resolution
• Review medical reports and treatment plans to assess ongoing exposure and settlement opportunities
• Negotiate settlements, including Compromise & Release (C&R) agreements
• Ensure compliance with California workers’ compensation laws and regulatory requirements
• Maintain detailed and accurate claim documentation
• Provide excellent customer service to clients, claimants, and internal stakeholders

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer’s discretion.

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#INDTJG-CTT

TX Workers Compensation Claims Supervisor - Temp

Job Summary

A dedicated and experienced Workers Compensation Claims Supervisor (Temporary) is needed to manage a team of claims adjusters in Texas. Responsibilities include ensuring the timely and accurate handling of claims in compliance with state regulations and company standards. The role requires excellent communication, leadership, and organizational skills along with an in-depth knowledge of Texas workers' compensation claims processes. This temporary position is designed to support the organization during peak workloads or specific projects.

Responsibilities

• Oversee and guide a team of claims adjusters handling Texas workers' compensation claims.
• Ensure compliance with all state laws, company guidelines, and regulatory requirements related to workers' compensation claims.
• Review claims, including complex and high-exposure cases, for accurate coverage determination, liability decisions, and timely resolution.
• Train, mentor, and coach claims team members to enhance professional development and claims management efficiency.
• Develop and implement performance metrics to monitor team productivity and service quality.
• Collaborate with various departments, such as legal, risk management, and medical teams, to support effective claims resolutions.
• Coordinate investigations and negotiate settlements to achieve cost-effective and fair outcomes.
• Prepare and deliver comprehensive reports on claims trends, team performance, and cost analysis for senior management.
• Handle escalated complaints, disputes, or concerns professionally and promptly.

Qualifications/Requirements

• Bachelor's degree in Business Administration, Risk Management, or a related field (preferred).
• At least 5 years of experience in workers' compensation claims handling, with a minimum of 2 years in a supervisory role.
• Comprehensive understanding of Texas workers' compensation statutes, regulations, and claims processes.
• Proven leadership and team management abilities with experience in coaching and mentoring employees.
• Competence in claims management systems, relevant tools, and Microsoft Office Suite.
• Strong analytical skills for reviewing data, identifying trends, and providing actionable insights.
• Exceptional written and verbal communication capabilities.
• Effective problem-solving skills and the ability to manage multiple priorities in a dynamic work environment.
• Temporary availability for the duration of the assignment with flexible scheduling as required.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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Executive Assistant 

Position Overview

Our client is seeking a highly organized, proactive, and polished Executive Assistant to support their Executive Director. This is a high-trust role requiring exceptional judgment, discretion, responsiveness, and the ability to anticipate needs in a fast-paced executive environment.

The ideal candidate will have 3+ years of experience supporting a CEO, Executive Director, President, or comparable senior executive and is calm under pressure, highly organized, professional, and comfortable taking initiative. 

Key Responsibilities

• Manage and prioritize a complex executive calendar, including meetings, conferences, travel, and other commitments.

• Anticipate scheduling conflicts, competing priorities, and the Executive Director's needs.

• Coordinate internal and external meetings, including logistics, materials, technology, and follow-up.

• Coordinate business travel, conferences, accommodations, and transportation.

• Support Board of Directors meetings, scheduling, materials, and logistics.

• Manage and prioritize correspondence and time-sensitive communications.

• Interact professionally with Board members, senior leadership, government officials, business partners, and other stakeholders.

• Handle confidential and sensitive information with a high degree of discretion.

• Provide administrative support for special projects and organizational initiatives.

• Maintain executive contacts, records, documents, and other important information.

• Provide support to other senior executives as needed.

Qualifications

• 3+ years of experience supporting a CEO, Executive Director, President, or similar senior executive.

• Strong experience managing a complex calendar and competing priorities.

• Exceptional judgment, discretion, organization, and attention to detail.

• Highly proactive, responsive, and accountable work style.

• Ability to anticipate needs, work independently, and follow tasks through to completion.

• Excellent written and verbal communication skills.

• Proficiency with Microsoft Outlook, Word, Excel, and virtual meeting platforms.

Compensation & Benefits

• $75,000–$100,000 salary range

• Medical, dental, vision, and life insurance

• 401(k) with employer match

Hybrid: 4 days in office / 1 day remote

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Associate Claims Advisor - Hybrid/Fully Remote

Established agency seeking a detail-oriented person who demonstrates strong knowledge and understanding of the insurance claims process across both Personal and Commercial Lines. The candidate will be comfortable communicating with clients, carriers, adjusters, and vendors while effectively monitoring claims from initial reporting through resolution.

The ideal candidate will have the following qualifications:

• Experience handling Personal and Commercial Lines claims.
• Ability to receive, report, and document new claims with insurance carriers.
• Strong organizational skills with the ability to establish and maintain accurate electronic claim files.
• Ability to monitor open claims, including milestones, reserve changes, settlement activity, outstanding items, and claim closures.
• Ability to identify delayed or stalled claims and follow up with adjusters and carriers to ensure timely progress.
• Prior experience in a client-facing role, building and maintaining strong client relationships.
• Ability to communicate claim status, answer general claim questions, and explain next steps clearly and professionally.
• Demonstrated empathy and professionalism when assisting clients through difficult or complex claim situations.
• Ability to work alongside the Claims Manager to advocate for timely and fair claim resolution.
• Strong attention to detail with the ability to maintain thorough documentation of claim activity, conversations, correspondence, and supporting documentation.
• Ability to organize claim files in accordance with agency documentation and compliance standards.
• Ability to assist the Claims Manager with daily workflow management, claim diaries, reports, summaries, department projects, and process improvements.
• Ability to work independently or as part of a team to support the Claims Department and overall agency operations.
• Strong problem-solving and follow-up skills with the ability to escalate concerns to the Claims Manager when appropriate.
• Experience working in an insurance agency or brokerage setting preferred.

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Job Description: Employee Benefits Sales Executive/Producer

Location: Remote (Preferred: Florida, but also open to candidates in Georgia and Texas)

Are you a dynamic sales professional with a passion for employee benefits? Join our top-tier retail brokerage as an Employee Benefits Sales Executive/Producer and take your career to the next level!

Key Responsibilities:

Qualifications:

What We Offer:

Executive Underwriter - Inland Marine

Job Summary

Seeking a highly experienced and motivated Executive Underwriter - Inland Marine to join a dynamic team. This role is pivotal in driving underwriting excellence, portfolio quality, and business development within the Inland Marine sector. If you are a seasoned professional with a passion for underwriting and a proven track record in Inland Marine insurance, we encourage you to apply.

Compensation Package

• Salary Range: $150,000 - $180,000 annually

Responsibilities

Underwriting Excellence:

• Underwrite new business, renewals, and endorsement referrals to achieve financial targets for growth and profitability.
• Provide oversight and guidance to junior underwriting staff, ensuring compliance with corporate and regulatory requirements.
• Identify underwriting issues and recommend corrective actions to maintain underwriting discipline.

Business Development:

• Develop and nurture strong partnerships with agents to promote the company’s franchise and identify new business opportunities.
• Drive enhanced business opportunities across other lines of business and customer segments.
• Engage with customers on complex and high-profile accounts to improve yield and retention ratios.
• Collect market intelligence to advocate for product and service improvements.

Portfolio Management:

• Manage the portfolio for assigned territories, analyzing industry performance and recommending corrective actions as needed.
• Monitor underwriting results and implement strategies to improve profitability.
• Stay informed on industry trends, regulatory changes, and competitor activities.

Underwriting Development and Support:

• Coach and mentor underwriters on best practices and selling techniques.
• Analyze key metrics to uncover trends and drive profitable growth.
• Support profit improvement initiatives and contribute to the development of new product capabilities.

Qualifications/Requirements

• Bachelor’s degree or equivalent experience; professional designations preferred.
• Minimum of 10 years of Inland Marine underwriting experience across various classes of business.
• Strong expertise in underwriting, book management, marketing, and product development.
• Proven ability to coach and mentor underwriters while managing multiple priorities in a fast-paced environment.
• Exceptional communication skills, including face-to-face interactions, presentations, and written correspondence.
• Demonstrated ability to collaborate and influence across multiple organizational levels.
• High degree of business, insurance, and marketplace knowledge.
• Willingness to travel by plane or car as needed.

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