Overview
We are seeking a dedicated Employee Benefits Technical Assistant to join our team. The ideal candidate will have strong technical skills and the ability to support our employee benefits programs. This position plays a vital role in ensuring that our employees have access to a comprehensive range of benefits and support services.

Responsibilities
- Utilize technical skills to provide support for employee benefits programs
- Assist in the management of benefit plans, including medical and voluntary benefits
- Collaborate with the HR team to ensure accurate and timely processing of benefit-related information
- Maintain accurate records and documentation related to employee benefits
- Support the implementation of new benefit programs and system enhancements
- Provide technical assistance to employees regarding benefits enrollment and usage

Qualifications
- Demonstrated experience as an Account Assistant with a strong understanding of employee benefits programs
- Proficiency in AMS systems such as Applied EPIC 
- Knowledge of Benefits: 2-100 Lives and Benefits: Medical & Voluntary
- Strong attention to detail and ability to work with sensitive and confidential information
- Excellent communication and interpersonal skills
- Ability to work collaboratively in a team environment
- Prior experience in a technical support role within a benefits department is a plus

#LI-TS1

#INDTJ-ST

Position Overview:
We are seeking an experienced New York Labor Law Claims Specialist to join our client’s Claims team. This individual will be responsible for handling complex, high-exposure claims involving New York Labor Law, with a strong focus on construction-related bodily injury matters. The ideal candidate will have extensive experience managing claims under NY Labor Law Sections 200, 240, and 241. 

Compensation:

• $160,000 - $225,000/year (based on experience)
• Annual target bonus
• Opportunity to work with a reputable insurance carrier known for a collaborative and supportive culture
• Comprehensive benefits package including medical, dental, vision, 401(k), and PTO.
• Opportunities for career growth within a stable and respected insurance organization.

Responsibilities

• Investigate, evaluate, and manage complex New York Labor Law claims from inception through resolution
• Handle high-exposure construction and bodily injury claims, including catastrophic losses
• Analyze liability, coverage, and damages in accordance with NY Labor Law statutes
• Coordinate with defense counsel, vendors, and internal stakeholders to develop effective claim strategies
• Attend mediations, settlement conferences, and trials as needed
• Establish and maintain appropriate reserves throughout the lifecycle of each claim
• Review contracts, risk transfer, and indemnification agreements
• Ensure compliance with all regulatory and company guidelines

Requirements

• 5+ years of experience handling New York Labor Law claims
• Strong knowledge of NY Labor Law Sections 200, 240, and 241
• Extensive experience with construction-related bodily injury claims
• Proven ability to manage high-exposure and litigated claims
• Strong negotiation and litigation management skills
• Excellent analytical, organizational, and communication abilities
• Juris Doctor preferred, but not required

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#LI-MW1

Commercial Insurance Account Manager

Established agency seeking a detail-oriented person who demonstrates clear knowledge and understanding of commercial lines insurance coverage. Candidate will be familiar with all coverage lines with both admitted and non-admitted carriers.

The ideal candidate will have the following qualifications:

• Experience working with multiple lines coverage.
• Ability to manage a large, established book of business. 
• Prior experience in a client facing role, building and maintaining relationships.
• Ability to handle new and renewal business, including coverage review and endorsements.  
• Ability to review insurance contracts for accuracy. 
• Complete and prepare certificates, proposals, policy summaries, and reviews.
• Ability to work independently or as part of a team to support sales and drive agency revenue.
• Responsible for retention of all accounts assigned to them.
• Apply problem solving techniques to various issues including cancellations, claims, renewal issues, audits, receivables, carrier issues.
• Experience in a brokerage setting.
• Carry an active P&C license.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion. 

#LI-IP1

Senior Production Underwriter (Remote - Eastern PA)

Job Summary

Seeking a highly skilled and experienced Senior Production Underwriter to join a team in a remote capacity. This is a multi-line, multi-industry opportunity where you will play a pivotal role in underwriting middle-market business, managing accounts, and fostering strong relationships with agency partners. You will be responsible for executing underwriting strategies to achieve profit and premium goals, managing a renewal book, and mentoring team members. If you are a results-driven professional with a passion for underwriting and a proven track record of success, encourage you to apply.

Compensation Package

• Salary Range: $105,000 - $150,000 annually + annual incentive bonus
• Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Underwriting:

  • Profitably underwrite complex new and renewal business through risk selection, pricing, and account management.
  • Assess risks, identify exposures and controls, and set appropriate terms and conditions to ensure a profitable portfolio.
  • Document underwriting decisions and serve as a subject matter expert for complex risks.

• Portfolio Management:

  • Achieve profit and premium goals through effective portfolio management.
  • Conduct marketing activities, including in-person and virtual sales calls with agencies and insureds.
  • Build and maintain strong relationships with producers and agencies.

• Collaboration and Representation:

  • Represent the company in the marketplace, showcasing capabilities in underwriting, risk control, and claims.
  • Collaborate with internal teams, including Business Unit and Line of Business underwriting, Sales and Distribution, Risk Control, Legal, and Claims.

• Agency Engagement:

  • Conduct agency reviews to gather market intelligence and provide feedback to management.
  • Develop and execute strategies to grow a profitable book of business.

• Mentorship and Training:

  • Mentor and train team members, providing guidance and resolving escalated issues.
  • Contribute to the development and delivery of technical underwriting training.

Qualifications/Requirements

• Education:

  • Bachelor’s degree preferred.
  • Completion of or progress toward AU, CIC, and/or CPCU designations is highly desirable.

• Experience:

  • Minimum of 5 years of commercial lines underwriting experience preferred.

#LI-BR1

Personal Lines Account Manager

Job Summary

Seeking a dedicated and professional Personal Lines Account Manager to join a growing team. This role is integral to the Personal Lines department, which handles a diverse portfolio of standard to middle-market personal lines accounts. The successful candidate will manage a book of business with $2M in premium, working closely with clients to provide exceptional service, process renewals, and offer tailored insurance solutions. This position offers an excellent opportunity for growth and development within a supportive and dynamic environment.

Compensation Package

• Salary Range: $60,000 - $80,000 annually, commensurate with experience.
• Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Manage a portfolio of personal lines accounts ranging from $5,000 to $40,000 in premium.
• Provide end-to-end account management, including quoting, processing endorsements, and handling renewals.
• Advise clients on additional lines of coverage and ensure their insurance needs are met.
• Work with carriers such as Mercury, Travelers, Safeco, and E&S markets.
• Handle California Fair Plan policies and understand DIC (Difference in Conditions) coverage.
• Maintain organized records and ensure timely follow-ups with clients.
• Collaborate with the Personal Lines Department Lead and other team members to meet departmental goals.

Qualifications/Requirements

• Licenses/Certifications: Active Property & Casualty (P&C) license in California is required.
• Experience: Minimum of 3 years of experience in personal lines insurance, with exposure to California Fair Plan and DIC coverage preferred.
• Technical Skills: Proficiency in AMS 360 software is highly desirable.
• Soft Skills:
  • Personable and client-focused.
  • Trainable and eager to learn.
  • Solutions-oriented with the ability to think on your feet.
  • Highly organized and detail-oriented.
  • Strong problem-solving and communication skills.

#LI-DM2

Claims Consultant

Job Summary

Seeking a highly skilled and experienced Claims Consultant to serve as a vital liaison between Producers and insured clients. The ideal candidate will play a key role in resolving complex claims issues, providing expert guidance, and ensuring smooth communication between all stakeholders. This position requires a professional with a strong background in claims management, excellent communication skills, and the ability to think analytically in challenging situations.

Compensation Package

• Competitive salary commensurate with experience
• Comprehensive benefits package, including health, dental, and vision insurance
• Paid time off and holidays
• Opportunities for professional development and certification reimbursement

Responsibilities

• Review and obtain status updates on loss runs during account renewals or as needed.
• Attend prospective customer sales presentations to highlight the value-added services of the claims department.
• Investigate individual claims identified by Producers or accounts, ensuring appropriate handling and reserving value.
• Propose alternative methods for resolving claims, assist insured clients with Return-to-Work plans, and identify suitable treatment specialists or resources.
• Provide technical guidance on claims procedures and coverage to Producers, Customer Service Representatives (CSRs), and insured clients.
• Conduct claims review meetings with insured clients, Producers, and claim representatives.
• Deliver onsite training for insured clients on claims reporting procedures, returning injured workers to the job, and mitigating Employment Practices Liability exposures.
• Advocate for insured clients in coverage disputes with insurance companies and assist in analyzing coverage issues.
• Organize technical presentations for Producers, CSRs, and customers on claims-related topics.
• Evaluate injury types, accident trends, location patterns, and communication barriers to improve claims outcomes.
• Establish and maintain a preferred medical treatment network for workers’ compensation injuries.
• Foster strong communication links with various insurance claims departments.
• Perform other duties as assigned.

Qualifications/Requirements

Education/Experience

• Bachelor’s degree required.
• Minimum of 15 years of experience in claims management, including roles as a Claim Representative, Claim Supervisor, and Claim Consultant.
• Multi-line claims background, including Workers’ Compensation, Liability, and Property.

Licensure/Certification

• Associate in Claims (AIC) certification.
• Associate in Risk Management (ARM) certification.

Personal Characteristics

• Exceptional communication skills with the ability to handle difficult situations and individuals effectively.
• Strong analytical thinking and problem-solving abilities.
• Proven ability to resolve disputes between Claim Representatives and insured clients.
• Reliable and punctual with a commitment to professional excellence.

#LI-CH3

Commercial Lines Account Manager

Job Summary

Seeking a highly skilled and detail-oriented Commercial Lines Account Manager to join a dynamic and well-established team. This role offers the opportunity to work with a diverse portfolio of construction accounts, ranging from $15K to $200K in revenue. If you are passionate about delivering exceptional service, thrive in a team-driven environment, and are looking for a role with growth potential, encourage you to apply.

Compensation Package

• Salary: $70,000 - $100,000 (depending on experience)
• Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Manage a book of business consisting of 40-45 construction accounts, generating approximately $1.2M in revenue.
• Quote and process new and renewal business.
• Collaborate with team members to ensure seamless service delivery.
• Maintain detailed and accurate records using AMS 360 and Imageright software.
• Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly.
• Work towards professional designations to enhance industry knowledge and expertise.

Qualifications/Requirements

• Licenses/Certifications: Property & Casualty (P&C) license required.
• Experience: Minimum of 10-15 years in a similar role (candidates with less experience may be considered for the right fit).
• Technical Skills: Proficiency in AMS 360 and Imageright software.
• Soft Skills:
  • Strong attention to detail.
  • Team-oriented mindset with a willingness to delegate and collaborate.
  • Excellent communication and interpersonal skills.
  • Ability to adapt and thrive in a fast-paced environment.
  • Commitment to professional growth and development.
• Work Environment: Hybrid schedule with flexibility for training in the Greeley office.

#LI-DD4

Client Advisor

Job Summary

Seeking a motivated and results-driven Client Advisor to join a team. As a Client Advisor, you will focus on acquiring new clients, maintaining strong relationships, and growing your book of business. You will work closely with a team of Client Advisors, Client Executives, and Client Managers to deliver exceptional service and tailored insurance solutions to medium and large-sized businesses.

Compensation Package

• Competitive Base Salary: Negotiable based on experience and financial needs, with a structured validation plan to grow your book of business.
• Uncapped Commissions and Residual Income: Earn ongoing commissions on annual client renewals, enabling substantial and sustainable income growth.
• Comprehensive Benefits Package: Includes employer-subsidized medical, dental, vision, disability, and life insurance, plus a 401(k) with employer contribution.
• Professional Development: Access to a structured Producer Development Program, continuous learning opportunities, and advancement potential.
• Earning Potential: Realistic opportunity to earn $400K or more once your book of business is well-established.

Responsibilities

• Develop new business-to-business accounts and drive consistent revenue growth.
• Identify, develop, and qualify leads through networking, strategic partnerships, LinkedIn Sales Navigator, cold calling, and other prospecting methods.
• Utilize a consultative sales approach to assess client needs, present tailored proposals, and close new business.
• Build and maintain strong relationships with business owners and C-suite executives, becoming a trusted advisor for their risk management and insurance needs.
• Collaborate with account management colleagues to ensure client retention and satisfaction.
• Leverage agency management systems, such as AMS360, to manage pipelines and submissions efficiently.

Qualifications/Requirements

• Licenses/Certifications: Active Pennsylvania Property & Casualty (P&C) license is required. Leading insurance designations are a plus.
• Experience: Proven success in B2B "hunter" sales, preferably in commercial lines production. Experience structuring and presenting complex insurance programs is highly desirable.
• Education: High school diploma required; associate or bachelor’s degree is a plus.
• Skills:
  • Strong written and oral communication skills.
  • Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.
  • Familiarity with leading agency management systems (AMS360 preferred).
  • Exceptional organizational skills and attention to detail.
  • Ability to maintain highly confidential and sensitive information.
  • Strong closing and negotiation abilities.
  • A business network and a demonstrated ability to build a business clientele.
• Personal Attributes:
  • Integrity, strong work ethic, and a team-oriented mindset.
  • Alignment with the company’s core values: Humble, Hungry, and Smart.
  • Professional demeanor and appearance.

#LI-AS2

Personal Lines Sales Agent

Job Summary

Seeking a motivated and experienced Personal Lines Sales Agent to join a dynamic and team-oriented organization. This role is pivotal in driving growth by managing personal lines accounts and generating new business through outbound sales efforts. The ideal candidate will thrive in a laid-back yet goal-driven environment, possess a strong work ethic, and demonstrate a passion for delivering exceptional service to clients.

Compensation Package

• Compensation Structure: Draw to start, transitioning to straight commission. Expected earnings of $60,000–$80,000 annually after validation (based on 40 new business policies and 20–25 renewals).
• Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.
• Remote Work: Fully remote within Texas.
• Travel: Some travel may be required.

Responsibilities

• Manage personal lines accounts from start to finish, including quoting new and renewal business.
• Proactively generate new business through outbound sales efforts and networking.
• Build and maintain strong relationships with clients to ensure satisfaction and retention.
• Provide exceptional customer service and address client inquiries promptly.
• Maintain accurate records and documentation using company software (Hawksoft and QRP).

Qualifications/Requirements

• Licenses/Certifications: Active Property & Casualty (P&C) license required.
• Experience: Minimum of 3 years of experience in outbound sales and account management, with a proven track record of success.
• Technical Skills: Familiarity with Hawksoft and QRP software is preferred, but training will be provided if needed.
• Soft Skills:
  • Strong communication and interpersonal skills.
  • Self-motivated and results-driven.
  • Ability to work independently in a remote environment.
  • Team-oriented mindset with a willingness to collaborate.
  • Adaptability and eagerness to learn.

#LI-CH3