Commercial Insurance Account Manager

Established agency seeking a detail-oriented person who demonstrates clear knowledge and understanding of commercial insurance coverage.

Responsibilities include but are not limited to:

• Servicing a large, established book of business
• Preparing proposals, policy summaries and reviews
• Reviewing applications and contracts for accuracy
• Handling new and renewal business
• Working with multiple carriers, both admitted and non-admitted
• Retention for all accounts assigned

The ideal candidate will have the following qualifications:

• Deep understanding of multiple lines of commercial coverage
• Prior experience in a client facing role, building and maintaining relationships 
• Ability to work independently or as part of a team to support sales and drive agency revenue.
• Apply problem solving techniques to various issues including cancellations, claims, renewal issues, audits, receivables, carrier issues
• Experience working in an independent brokerage setting.
• Must carry an active P&C license.

Agency offers a competitive salary and additional incentives, a comprehensive benefits package, 401(k), and a gym reimbursement. Great potential for career growth.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#LI-KB1

P&C Account Manager

Job Summary

An established and growing insurance agency is seeking an experienced Property and Casualty Account Manager to support continued expansion. This role is responsible for managing a book of business, supporting new and renewal activity, and maintaining strong client retention through proactive account management and technical expertise. The ideal candidate brings solid experience in P&C account management, a strong understanding of underwriting concepts, and the ability to manage client relationships across a variety of industries.

Responsibilities

• Manage and service a book of business with a focus on retention, renewal, and client satisfaction
• Plan, direct, and execute the quoting process for new and existing accounts
• Market and renew accounts across multiple industries
• Negotiate with insurance carriers and vendors regarding quotes, premiums, and endorsements
• Coordinate implementation and ongoing administration of client accounts
• Maintain working knowledge of insurance regulations, industry trends, and best practices
• Prepare and transfer account data, including spreadsheets and supporting documentation, to external vendors, auditors, and consultants
• Serve as a liaison and present information to executive-level stakeholders as needed
• Maintain accurate documentation and records within agency management software

Qualifications/Requirements

• Bachelor’s degree preferred
• Minimum of four years of experience in P&C account management or sales
• Comprehensive knowledge of property and casualty insurance, including underwriting concepts and policy administration
• Strong verbal and written communication skills
• Experience working with or presenting to executive-level stakeholders
• Holds an active P&C (Property and Casualty) insurance license

*Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.*

 #LI-AP1

Executive Cyber Underwriter

Job Summary

Seeking a highly skilled and experienced Executive Cyber Underwriter to lead underwriting efforts for cyber insurance products. This role involves assessing complex risks and developing innovative solutions tailored to client needs. Collaborate with brokers, clients, and internal teams to drive profitability while maintaining an emphasis on risk assessment and mitigation.

Responsibilities

• Evaluate and underwrite complex cyber insurance risks, ensuring alignment with company underwriting guidelines and objectives.
• Work closely with brokers and clients to tailor coverage solutions that address evolving cyber risk exposures.
• Stay updated on emerging cyber threats, trends, and technologies to enhance underwriting strategies.
• Collaborate with actuarial, claims, and legal teams to shape product offerings and ensure profitability.
• Lead and mentor junior underwriters to foster professional development.
• Support marketing efforts through client presentations, industry events, and training sessions.
• Review and enhance underwriting processes to ensure efficiency and effectiveness.
• Ensure compliance with regulatory requirements and internal policies.
• Contribute to the development of innovative insurance products that reflect market demands and cybersecurity trends.

Qualifications/Requirements

• Bachelor’s degree in a relevant field such as Business, Risk Management, or Cybersecurity, or equivalent experience.
• Proven experience in underwriting with a strong focus on cyber insurance.
• In-depth understanding of cybersecurity risks, data breaches, and technological trends across industries.
• Advanced analytical and decision-making skills for assessing large and complex risks.
• Strong interpersonal skills with the ability to build relationships with internal stakeholders, brokers, and clients.
• Excellent written and verbal communication skills.
• Professional designations or certifications in insurance (e.g., CPCU, AU) or cybersecurity (e.g., CISSP, CISM) are highly desirable.
• Proactive problem-solving skills and the ability to work under pressure in a fast-paced environment.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#LI-JJ1

CA Workers’ Compensation Claims Adjuster

Summary

Seeking an experienced CA Workers’ Compensation Claims Adjuster with strong communication and organizational skills. The ideal candidate brings extensive claims handling experience, holds (or is in the process of obtaining) a SIP license, and is comfortable supporting a varied caseload. Public entity experience is preferred.

Responsibilities

• Manage a diverse caseload of workers’ compensation claims, including varying levels of complexity
• Communicate effectively with clients, vendors, and internal stakeholders
• Support fellow adjusters and assist with complex client interactions
• Take on additional assignments as needed, with opportunities for supplemental compensation

Qualifications

• Minimum of 5 years of experience handling workers’ compensation claims
• Experience with working with carriers 
• Demonstrated ability to manage a high-volume caseload while maintaining accuracy and attention to detail
• Strong communication, problem-solving, and organizational skills

Day-to-Day
This role involves managing workers’ compensation claims, providing timely communication to all involved parties, coordinating with internal teams, and applying critical thinking to resolve issues efficiently. Adaptability and professionalism are essential in supporting both routine and complex claim activities.

Compensation Package

• Competitive salary range of $50.00 - $55.00/hr. (depending on experience)
• Remote work available with company-provided equipment
• Growth opportunities within the organization and industry

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer’s discretion.

#LI-MW1

Commercial Insurance Producer

An established insurance agency is seeking an experienced Commercial Insurance Producer with a strong hunter mentality. The ideal candidate will have a comprehensive understanding of Property and Casualty (P&C) insurance, excel at networking, and possess a consultative approach to identifying and meeting client and broker needs.

Key Responsibilities

• Develop new business opportunities and maintain strong relationships within the assigned territory.
• Apply creative and strategic thinking to overcome obstacles and achieve sales goals.
• Provide consultative sales solutions tailored to client and broker requirements.
• Collaborate with internal teams while maintaining the ability to work independently.
• Partner with multiple carriers to market and grow the agency’s network.
• Utilize strong communication and problem-solving skills to ensure client satisfaction.

Qualifications

• Prior sales experience within the insurance industry.
• Excellent verbal and written communication skills, including professional telephone etiquette.
• Strong networking and relationship-building abilities.
• Willingness to travel within the assigned territory.
• Holds an active P&C (Property and Casualty) insurance license.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer’s discretion.

#LI-BJ1

Responsibilities:

• Manage a portfolio of clients and serve as a trusted advisor throughout the relationship.
• Lead client meetings with senior executives to understand their business, identify coverage gaps, and develop customized insurance solutions.
• Provide strategic guidance around insurance and risk management based on each client’s specific needs.
• Help develop best practices and resources that can be used across the team as the organization continues to grow.
• Partner with internal teams to ensure a seamless client experience and effective execution of insurance programs.
• Bring client feedback and market insights back to internal teams to help improve processes and solutions.
• Monitor client activity and identify opportunities to strengthen relationships, improve efficiency, and expand the value provided to clients.
• Contribute to a collaborative, high-performing team environment focused on client service, innovation, and accountability.

Ideal Background:

• Strong commercial insurance and risk management knowledge.
• Experience working directly with senior-level clients and decision-makers.
• Strong ability to analyze complex insurance programs and identify opportunities for improvement.
• Excellent communication, presentation, and relationship-building skills.
• Comfortable working in a growing, entrepreneurial environment where there is an opportunity to help shape processes and best practices.

#LI-KR1

Small Business Commercial Lines Account Manager

Job Summary

Seeking a dedicated and experienced Small Business Commercial Lines Account Manager to join a team. This role is integral to providing exceptional service to the clients and maintaining the high standards of professionalism and collaboration that define the company culture.

Compensation Package

• Salary: Up to $78,000 annually + bonus and commission opportunities
• Benefits: Competitive benefits package, paid time off, professional development opportunities, etc.

Responsibilities

• Manage a book of small business commercial lines accounts, providing end-to-end servicing ("soup to nuts").
• Handle new business, renewals, and endorsements efficiently and accurately.
• Build and maintain strong relationships with clients, ensuring their insurance needs are met with professionalism and care.
• Collaborate with team members to ensure seamless service delivery.
• Work with top carriers, including Citizens, Auto-Owners, Progressive, Frankenmuth, and Cincinnati.
• Utilize the EPIC agency management system to manage accounts and documentation.

Qualifications/Requirements

• Licenses/Designations: Active Property & Casualty (P&C) license required.
• Experience: Proven experience in commercial lines account management, with a focus on small business accounts.
• Technical Skills: Proficiency in using the EPIC agency management system is preferred.
• Interpersonal Skills: Strong communication and relationship-building skills, with a collaborative and team-oriented mindset.
• Work Environment: Ability to work onsite, hybrid, or remotely, as required.

#LI-TR2

Personal Lines Account Manager (PL AM)

Job Summary

Seeking a dedicated and experienced Personal Lines Account Manager (PL AM) to join a dynamic team. This role offers a unique opportunity to work in a hybrid environment with a supportive and collaborative culture. As a PL AM, you will manage a diverse book of business, providing end-to-end service to clients while contributing to the growth and success of the agency. This position is available immediately, and they are looking for a motivated professional to fill this critical role.

Compensation Package

• Salary Range: $50,000 - $70,000 annually
• Commission: Earn additional income through upselling and cross-selling opportunities
• Bonus: Discretionary bonuses based on agency profitability
• Benefits: Comprehensive benefits package
• Paid Time Off (PTO): Flexible
• Holiday Pay: All bank holidays

Responsibilities

• Manage a book of business with approximately $1M in premium, consisting of accounts ranging from $100 to $15,000 in premium (average size: $3,000).
• Handle a mix of 60% renewals and 40% new business.
• Provide "soup-to-nuts" service, ensuring client satisfaction and retention.
• Collaborate with top carriers, including AccidentFund, Acuity, American Modern, Auto Owners, Burns & Wilcox, CHUBB, and others.
• Utilize the EPIC Agency Management System to maintain accurate records and streamline workflows.
• Identify opportunities for upselling and cross-selling to maximize revenue.

Qualifications/Requirements

• Proven experience in personal lines account management or a similar role.
• Familiarity with top carriers such as AccidentFund, Acuity, American Modern, Auto Owners, and others is highly desirable.
• Proficiency in using the EPIC Agency Management System or similar platforms.
• Strong organizational and communication skills with the ability to manage multiple accounts effectively.
• A results-driven mindset with a focus on client satisfaction and agency profitability.
• Ability to work in a hybrid environment, balancing onsite and remote responsibilities.

#LI-TR2

Commercial Assistant Account Manager / Commercial Account Manager

Job Summary

Seeking dedicated and detail-oriented professionals to join a growing commercial department as a Commercial Assistant Account Manager or Commercial Account Manager. This role offers an exciting opportunity to work with a diverse portfolio of commercial lines accounts, including construction, oil and gas, trucking, transportation, real estate, and property. This is a full-time, on-site position, with a supportive team environment and opportunities for professional development.

Compensation Package

• Salary Range: $40,000 - $85,000+ (depending on experience)
• Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

For Assistant Account Manager:

• Handle Certificates of Insurance (COIs), endorsements, policy changes, and document management.
• Provide backend support, including answering phones and assisting with administrative tasks.
• Collaborate with team members to ensure smooth account management.
• Opportunity to take on client-facing responsibilities based on skills and preferences.

For Seasoned Account Manager:

• Manage commercial accounts from start to finish, including renewal marketing and new business marketing.
• Prepare proposals, presentations, and handle billing and invoicing.
• Serve as the primary point of contact for clients, maintaining strong relationships and ensuring satisfaction.
• Work collaboratively with customers to address their needs and provide tailored solutions.

Qualifications/Requirements

Required:

• Licenses: Texas Property & Casualty (P&C) License.
• Experience:
  • Assistant Account Manager: Minimum 1 year in commercial lines.
  • Seasoned Account Manager: 3-10 years in commercial lines.
• Strong organizational and communication skills.
• Proficiency in managing middle-market accounts ($50,000 - $500,000 in revenue).

#LI-EL1

Personal Lines Customer Service Representative (CSR)

Job Summary

Seeking a dedicated and professional Personal Lines Customer Service Representative (CSR) to join a team. This role is integral to providing exceptional service to the clients, primarily focusing on personal lines insurance, including auto and home coverage. As a key member of the team, you will work closely with the leadership and other team members to ensure client satisfaction and contribute to the success of the agency.

This is a full-time position with a competitive compensation package and opportunities for professional growth within a supportive and collaborative work environment.

Compensation Package

• Salary: Up to $70,000 annually.
• Benefits: Comprehensive benefits package available.
• Work Arrangement: Fully in-office position.

Responsibilities

• Provide exceptional customer service to clients by addressing inquiries, resolving issues, and ensuring satisfaction.
• Manage a book of standard personal lines accounts, including auto and home insurance policies.
• Quote new and renewal business, ensuring accuracy and timeliness.
• Assist with policy changes, endorsements, and other administrative tasks related to personal lines accounts.
• Collaborate with team members and leadership to maintain a high standard of service delivery.
• Stay updated on industry trends, products, and regulations to provide informed guidance to clients.

Qualifications/Requirements

• Licenses: Active Property & Casualty (P&C) license is required.
• Experience: Previous experience in personal lines insurance is required.
• Technical Skills: Proficiency in relevant insurance software and tools.
• Soft Skills:
  • Strong communication and interpersonal skills.
  • Excellent organizational and time-management abilities.
  • Attention to detail and accuracy in handling client accounts.
  • Problem-solving mindset with a focus on client satisfaction.
  • Ability to work collaboratively in a team-oriented environment.

#LI-CS1