Commercial Lines Producer

Job Summary

Seeking a dynamic and results-driven Commercial Lines Producer to join a growing insurance team. The successful candidate will play a key role in building and maintaining relationships with clients, identifying commercial insurance needs, and developing customized insurance solutions. This role offers an excellent opportunity to thrive in a fast-paced environment while making a meaningful impact on businesses of all sizes. Adept communication, proactive problem-solving, and strong customer service skills are essential.

Responsibilities

• Generate and develop new business opportunities by actively seeking out prospective commercial clients and growing a book of business.
• Build and maintain strong relationships with clients by understanding their unique insurance needs and delivering tailored solutions.
• Collaborate with internal teams, including account managers and underwriters, to ensure efficient handling of client accounts.
• Act as a trusted advisor, educating clients on risk assessment, insurance products, and coverage options.
• Stay current with market trends, industry regulations, and underwriting guidelines to provide clients with accurate and up-to-date advice.
• Prepare and present insurance proposals and policy recommendations to clients, negotiating terms to meet client needs.
• Provide exceptional post-sale service, including policy renewals, changes, and claims management.
• Adhere to ethical standards and regulatory requirements while maintaining confidentiality and professionalism.
• Participate in networking and community events to build strong professional relationships and establish a presence in the market.

Qualifications/Requirements

• Education & Licensure:

  • High school diploma or equivalent required; Bachelor’s degree in Business, Finance, Insurance, or a related field preferred.
  • Must hold a valid state Property & Casualty Insurance Producer license or be able to obtain one within a designated timeframe.

• Experience:

  • Minimum of 2 years of experience in commercial insurance sales or as an insurance producer, with a proven track record of achieving sales goals.

• Skills & Competencies:

  • Strong knowledge of commercial lines insurance products and markets.
  • Excellent interpersonal, networking, and relationship-building skills.
  • Exceptional verbal and written communication abilities, with the proficiency to explain complex information clearly.
  • Self-motivated, goal-oriented, and able to manage multiple priorities effectively.
  • Proficient in CRM software and other insurance platforms/tools.
  • High attention to detail with strong problem-solving and organizational skills.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#LI-EM1

P&C Insurance Sales Center Manager - **FULLY REMOTE TO NEW ENGLAND RESIDENTS ONLY, DO NOT APPLY OTHERWISE**

Job Summary 

The AccessPlus Sales Center Manager leads all operational, people, technology, workflow, and member service activities within the company's Sales Center. This role is responsible for delivering a best-in-class member experience while driving operations efficiency, team performance, growth, and continuous improvement.

Essential Duties and Responsibilities   

• Oversee AccessPlus Sales Center operations, ensuring exceptional member service, operational efficiency, compliance with organizational standards, and achievement of business objectives.
• Direct and develop Sales Center team members through effective leadership, performance management, training, coaching, and succession development to support a high-performing and engaged team.
• Drive operational excellence by monitoring performance, analyzing results, managing resources, resolving complex issues, and implementing continuous improvement initiatives that enhance service delivery, productivity, quality, and scalability.
• Monitor business processes, technology platforms, workflows, and operational controls to ensure efficient execution, effective adoption, data integrity, and consistent member experience.
• Build and maintain strong relationships with member agencies, insurance carriers, and internal stakeholders to support collaboration, service excellence, and organizational success.
• Lead strategic initiatives, business planning, and reporting that support growth, profitability, risk management, and the overall effectiveness of the Sales Center.
• Perform other duties and responsibilities as assigned.

Required Knowledge, Skills, and Attributes 

• Property and Casualty insurance knowledge, including familiarity with personal and commercial lines products, workflows, and service requirements.
• Strong leadership, coaching, team building, change management, conflict resolution, and employee engagement skills.
• Ability to organize and prioritize competing demands, manage multiple initiatives, and maintain attention to detail in a fast-paced environment.
• Proficiency in using Microsoft Office, CRM platforms, agency management systems, comparative raters, workflow automation, communication, and performance reporting tools.
• Ability to analyze operating data, performance measures, trends, ratios, and financial information to support sound decisions and recommendations.
• Excellent written, verbal, facilitation, presentation, problem-solving, judgment, and relationship-management skills.

Core Behavioral Expectations 

• Embody the company's Core Values as a fundamental part of supporting the organization’s mission and long-term success.
• Lead with integrity, accountability, resilience, and a constructive, solutions-focused approach.
• Promote collaboration, continuous learning, innovation, ownership, and respectful communication across the team.
• Treat member agencies as partners and balance member value with organizational sustainability.

Supervisory Responsibilities 

This position is responsible for the leadership and supervision of the Sales Center team, including Team Leads reporting directly to this position.

Minimum Qualifications 

• Bachelor's degree or an equivalent combination of education and related experience.
• Five or more years of leadership experience in a sales center, service center, insurance operations team, or similar environment.
• Experience leading teams, managing workflow and performance, resolving escalations, and delivering results in a remote, technology-enabled environment.
• Demonstrated experience applying agency management systems, comparative rating tools, CRM platforms, and related technologies within an insurance operations environment.

Work Environment 

The role operates in a primarily remote, technology-enabled environment with conditions consistent with a professional office setting.

#LI-BJ1

Personal Lines Account Manager

Job Summary

Seeking a dedicated and experienced Personal Lines Account Manager to join a team. This role focuses on managing a book of business, providing exceptional customer service, and ensuring the smooth handling of personal and small commercial insurance accounts. If you have a strong background in insurance, a passion for client service, and the ability to thrive in a dynamic environment, we encourage you to apply.

Compensation Package

• Salary Range: $60,000 - $70,000+ (depending on experience)
• Benefits: Comprehensive benefits package.

Responsibilities

• Manage and service a book of personal lines and small commercial insurance accounts.
• Provide exceptional customer service through phone calls, walk-ins, and other client interactions.
• Handle quoting for new and renewal business.
• Assist with general day-to-day operations, including policy changes, claims assistance, and account reviews.
• Collaborate with top carriers such as AAA, Travelers, Westfield, West Bend, Selective, Safeco, and Progressive.
• Utilize Eclipse software for account management and operations.

Qualifications/Requirements

• Licensure: Active Property & Casualty (P&C) license required; additional designations are a plus.
• Experience: Minimum of 5 years of experience in the insurance industry, with exposure to both personal lines and small commercial accounts preferred.
• Technical Skills: Proficiency in Eclipse software or similar platforms is highly desirable.
• Interpersonal Skills: Strong communication and customer service skills, with a focus on building and maintaining client relationships.
• Personality Fit: A positive attitude, adaptability, and a team-oriented mindset are essential.

#LI-RT1

Compensation:

• $65,000-85,000/year
• 4% annual bonus
• Full medical benefits
• 401(k) with employer match

Requirements:

• 3+ years of experience handling Workers Compensation/Indemnity Claims for IA, KS, MN, MO, ND, NE, SD, WI and WY.  
• Must have experience handling litigated files
• Strong knowledge of workers' compensation laws, regulations, and medical terminology.
• Excellent communication, negotiation, and customer service skills

Job Responsibilities:

• Manage a caseload of workers' compensation claims, including reviewing new claims, gathering information, and determining compensability.
• Conduct thorough investigations into the circumstances of workplace injuries, including obtaining medical records and witness statements.
• Calculate and authorize indemnity benefits, including temporary total disability, permanent partial disability, and vocational rehabilitation benefits.
• Ensure compliance with state workers' compensation laws, regulations, and reporting requirements.
• Maintain accurate and detailed claim files, documenting all relevant information, communications, and decisions.

About Us:

The Jonus Group is a leading insurance staffing firm specializing in providing top-tier talent for the insurance industry. We are currently seeking a dedicated and experienced Workers Compensation Claims Adjuster to join a reputable insurance client's Workers Compensation Claims Department.

#LI-PR1

#LI-MW1

Compensation:

• $75,000-95,000/year
• 4% annual bonus
• Full medical benefits
• 401(k) with employer match

Requirements:

• 5+ years of experience handling Workers Compensation/Indemnity Claims for IA, KS, MN, MO, ND, NE, SD, WI and WY.  
• Must have experience handling litigated files
• Strong knowledge of workers' compensation laws, regulations, and medical terminology.
• Excellent communication, negotiation, and customer service skills

Job Responsibilities:

• Manage a caseload of workers' compensation claims, including reviewing new claims, gathering information, and determining compensability.
• Conduct thorough investigations into the circumstances of workplace injuries, including obtaining medical records and witness statements.
• Calculate and authorize indemnity benefits, including temporary total disability, permanent partial disability, and vocational rehabilitation benefits.
• Ensure compliance with state workers' compensation laws, regulations, and reporting requirements.
• Maintain accurate and detailed claim files, documenting all relevant information, communications, and decisions.

About Us:

The Jonus Group is a leading insurance staffing firm specializing in providing top-tier talent for the insurance industry. We are currently seeking a dedicated and experienced Workers Compensation Claims Adjuster to join a reputable insurance client's Workers Compensation Claims Department.

#LI-PR1

#LI-MW1

Commercial Lines Account Manager

Job Summary

Seeking a dedicated and experienced Commercial Lines Account Manager to join a supportive and team-oriented environment. This role offers the opportunity to work on a variety of accounts, including construction and generalist accounts, while assisting a Senior Account Manager with their book of business. If you are passionate about delivering exceptional service and thrive in a fast-paced yet fun environment, we encourage you to apply.

Compensation Package

• Salary Range: $50,000 - $65,000 (based on experience)
• Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Provide full-service account management from A-Z for assigned accounts.
• Focus on servicing larger agencies and managing certificates efficiently.
• Collaborate with the Senior Account Manager to support their book of business.
• Handle a variety of accounts, including construction and generalist accounts.
• Utilize EPIC software to manage accounts (experience with EPIC is a plus but not required).

Qualifications/Requirements

• Licenses/Designations: Property & Casualty (P&C) license required.
• Experience: Minimum of 5 years in a similar role with a strong track record of tenure.
• Technical Skills: Familiarity with EPIC software is a plus.
• Soft Skills:
  • Strong interpersonal and communication skills.
  • Ability to thrive in a team-oriented and supportive environment.
  • Excellent organizational and multitasking abilities.
  • Adaptability to a fast-paced work environment.
  • A positive and professional demeanor.

#LI-DD4

High-Net-Worth Personal Lines Account Manager

Job Summary

Seeking a highly skilled and experienced High-Net-Worth Personal Lines Account Manager to join a dynamic and growing team. This role involves managing a sophisticated book of business, focusing on High-Net-Worth (HNW) and private-client accounts. The ideal candidate will possess strong HNW carrier knowledge, full-cycle account management expertise, and the ability to deliver exceptional client service in a fast-paced, collaborative environment. This is a hybrid position based in Plano, Texas, with opportunities for professional growth and development.

Compensation Package

• Base Salary: $80,000 – $95,000 (commensurate with experience)
• Bonus Opportunities: Available
• Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Manage new and renewal business for standard and HNW Personal Lines accounts.
• Initiate renewal action plans and obtain client updates.
• Market accounts to carriers and prepare submissions, proposals, quote comparisons, and coverage analyses.
• Communicate effectively with Producers, clients, underwriters, and carriers.
• Negotiate premiums and coverage terms.
• Handle policy changes, endorsements, billing inquiries, cancellations, and nonrenewals.
• Issue Auto ID cards and other policy documentation.
• Assist with basic claims processing and advocacy.
• Check policies and order loss runs.
• Identify account-rounding opportunities.
• Maintain accurate account documentation and independently manage deadlines.
• Support multiple Producers with varying working styles.

Qualifications/Requirements

• Experience:
  • Minimum of 5+ years in Personal Lines account management.
  • Strong High-Net-Worth/Private Client Personal Lines experience.
  • Comprehensive knowledge of HNW carriers.
  • Proven ability to manage a demanding book of business independently.
  • Experience with new and renewal marketing/quoting, coverage reviews, and exposure analysis.
• Licensing: Active Texas Property & Casualty (P&C) license.
• Technical Skills: Proficiency in Nexsure and EZLynx software.

#LI-AK2

Workers Compensation Assistant Underwriter - CA & AZ

Job Summary

Seeking a highly motivated and detail-oriented Workers Compensation Assistant Underwriter to join a team. This role is a replacement position and offers the opportunity to work with a dynamic department of professionals. Reporting directly to the Vice President of Workers Compensation, the successful candidate will play a key role in quoting new and renewal business for workers' compensation accounts across a wide range of binding markets. This is a fully remote position available to candidates residing in California or Arizona.

Compensation Package

• Salary Range: $75,000 - $95,000 annually, based on experience.
• Performance-Based Bonus: Eligible for additional compensation based on performance.
• Remote Work: Fully remote position with company-provided equipment.
• Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Quote new and renewal workers' compensation business across binding markets.
• Manage accounts ranging in size from $1,000 to $100,000.
• Collaborate with a team of underwriters to ensure timely and accurate processing of policies.
• Maintain strong relationships with binding markets, leveraging access to over 25 markets.
• Ensure compliance with all relevant regulations and company policies.
• Proactively identify opportunities for process improvement and efficiency.

Qualifications/Requirements

• Licenses/Designations: Property & Casualty (P&C) license required.
• Experience: Minimum of 3 years of high-volume binding market experience in workers' compensation.
• Technical Skills: Proficiency in relevant software tools (details to be discussed during the interview process).
• Soft Skills:
  • Highly organized with strong attention to detail.
  • Excellent communication skills, both written and verbal.
  • Proactive and self-motivated with the ability to work independently.
  • Strong problem-solving and decision-making abilities.
  • Team-oriented with a collaborative mindset.
• Location: Must reside in California or Arizona.

#LI-DM2

Commercial Lines Account Manager

Job Summary

Seeking a highly motivated and experienced Commercial Lines Account Manager to join a team. This role is integral to operations, focusing on managing a diverse portfolio of accounts, providing exceptional client service, and supporting new business initiatives. The ideal candidate will thrive in a friendly, team-oriented environment that values proactive collaboration and professional growth. This position offers the flexibility of remote work after a 90-day onsite training period.

Compensation Package

• Salary Range: $80,000 - $100,000 annually
• Remote Work: Available after a 90-day onsite training period (equipment provided)
• Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Assist clients with claims and payment inquiries.
• Manage policy renewals, conduct coverage reviews, and handle pricing and delivery.
• Support new business efforts, including sourcing, quote preparation, and presentations.
• Prepare Acord and application forms.
• Handle inbound and outbound sales and service calls.
• Maintain and update the Applied Systems EPIC agency management system.
• Collaborate with MGAs and underwriters to ensure seamless account management.
• Perform general departmental tasks and take on additional responsibilities as needed.

Qualifications/Requirements

• Licenses/Designations: Property & Casualty (P&C) license required.
• Experience: Minimum of 5-6 years in a similar role, with expertise in EPIC and surplus lines.
• Technical Skills: Proficiency in Microsoft Outlook, Word, and Excel.
• Soft Skills: Personable, team player, excellent communicator, organized, and proactive.
• Account Management: Experience handling accounts ranging from $5,000 to $500,000, with an average size of $75,000 to $100,000+.
• Work Environment: Must be able to work onsite during the 90-day training period and transition to remote work thereafter.

#LI-AM2

Commercial CSR – Agri-business

Job Summary

Seeking a dedicated and experienced Commercial Customer Service Representative (CSR) with a focus on Agri-business to join a growing team. This role is pivotal in providing exceptional service and support to clients while collaborating closely with account executives. If you have a strong understanding of commercial insurance coverage and a passion for delivering outstanding customer service, we encourage you to apply.

Compensation Package

• Salary Range: $60,000 - $65,000+ (depending on experience)
• Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Provide exceptional service and support to clients in the Agri-business sector
• Collaborate with account executives to ensure seamless service delivery
• Handle service work, including policy changes, endorsements, and client inquiries
• Maintain a thorough understanding of commercial insurance coverage and industry best practices
• Utilize AMS360 and Agency Zoom software to manage client accounts and documentation
• Contribute to the positive culture and team environment through active participation in company activities

Qualifications/Requirements

• Licensure: Property & Casualty (P&C) license required
• Experience: Minimum of 3 years in a Commercial CSR role (flexible for the right candidate)
• Industry Knowledge: Strong understanding of commercial insurance coverage, particularly in Agri-business
• Technical Skills: Proficiency in AMS360 and Agency Zoom software preferred
• Work Environment: Fully in-office role in Frederick, MD (hybrid option may be considered in the future)
• Soft Skills: Excellent communication, organizational, and problem-solving skills.

#LI-JD1