Overview

Seeking a dedicated and experienced Personal Lines Account Manager to join a team. The ideal candidate will have strong account management skills and be proficient in AMS software, preferably Hawksoft. This position will involve working with a variety of personal lines insurance products, including high net worth and standard policies.

Responsibilities

• Manage a portfolio of personal lines accounts, including high net worth and standard policies
• Build and maintain strong relationships with clients, understanding their insurance needs and providing exceptional service
• Process new business, endorsements, and renewals with accuracy and attention to detail
• Collaborate with insurance carriers to obtain quotes, negotiate terms, and secure coverage for clients
• Stay updated on industry trends, products, and underwriting guidelines to provide informed advice to clients
• Assist in resolving client inquiries, issues, and claims in a timely and empathetic manner
• contribute to the growth and retention of the personal lines book of business
• Uphold company standards and compliance requirements while delivering top-notch service

Qualifications

• Proven experience as an Account Manager in the insurance industry
• Proficiency in AMS software, preferably Hawksoft
• In-depth knowledge of personal lines insurance, including high net worth and standard policies
• Strong communication and interpersonal skills, with a customer-focused approach
• Detail-oriented with excellent organizational and time management abilities
• Ability to work effectively both independently and as part of a team
• Licensed in Property & Casualty (P&C) insurance is a plus

Day-to-day

• Communicating with clients via phone, email, and in-person meetings
• Analyzing coverage options and providing recommendations to clients
• Processing policy changes, endorsements, and renewals
• Collaborating with insurance carriers to obtain quotes and negotiate terms
• Maintaining accurate client records and documentation
• Staying updated on industry trends and product offerings
• Providing exceptional service and support to clients, addressing their inquiries and concerns

#LI-RP1

Looking for a L&H licensed, dedicated, and proactive Employee Benefits Account Manager to join a team.

Employee Benefits Account Manager
📍 Location: Atlanta, GA

Are you ready to take your career in Employee Benefits to the next level? If you’re a detail-oriented, client-focused professional looking to grow with a dynamic and supportive team, this is the opportunity for you! We’re seeking a motivated Employee Benefits Account Manager to join a thriving agency in Atlanta, GA.

Why You’ll Love This Role:

✅ Work with a collaborative, growth-focused team that values your contributions.
✅ Thrive in managing fully funded medical accounts with under 100 lives.
✅ Play a vital role in quoting new and renewal business while ensuring seamless client service.
✅ Utilize top-tier software like BenefitPoint to optimize efficiency and enhance the client experience.

What You Bring to the Team:

✔️ 3+ years of experience in Employee Benefits administration or a related field.
✔️ Active Life & Health (L&H) Insurance license/designation required.
✔️ Experience with BenefitPoint or similar software is a big plus!
✔️ Strong communication, organizational, and customer service skills—you thrive in a fast-paced environment!

What’s in It for You?

💰 Competitive Salary: $65K-$95K per year, DOE
🎯 Comprehensive benefits package to support your health and well-being.
💼 401(k) retirement plan—invest in your future.
🏡 Hybrid remote work option after 90 days of in-office training.
📈 Incredible opportunities for professional development and career advancement!

If you’re looking for a rewarding career where your skills are valued, your growth is encouraged, and your work makes a real impact, we want to hear from you!

✨ Apply today and become part of a forward-thinking agency that truly invests in its people! ✨

#hybrid

#LI-DT1

#INDTJG-ST

Responsibilities

As a Senior Commercial Lines Account Manager, you will:

• Manage a portfolio of diverse commercial accounts.
• Handle day-to-day inquiries, endorsements, claims follow-up, and other service requests in a timely and professional manner.
• Identify and evaluate clients' needs to recommend appropriate insurance solutions, ensuring coverage is comprehensive and compliant.
• Develop and maintain strong relationships with clients, carriers, and business partners.
• Provide technical expertise to clients and internal colleagues, explaining policy terms, coverages, and exclusions effectively.
• Assist with marketing new and renewal business by preparing accurate submissions and negotiating terms with underwriters.
• Monitor and ensure compliance with regulations and guidelines, staying informed of industry trends and market changes.
• Contribute to process improvement initiatives, leveraging technology and systems to optimize workflows.

Qualifications

To thrive in this role, you should have:

• A minimum of 5 years of experience handling commercial lines accounts
• A valid and active 2-20 license.
• Proficiency with insurance agency management systems 
• Strong organizational, multitasking, and time-management skills to meet deadlines in a fast-paced environment.
• Exceptional communication and interpersonal skills, with the ability to build and maintain strong client and carrier relationships.
• A customer-focused mindset with a proactive approach to problem-solving.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• A commitment to continuous learning and development, keeping up with emerging industry trends.

#LI-KR1

About the Role:
Our client, a leading national insurance carrier, is seeking an experienced Workers’ Compensation Claims Adjuster to join their claims team. This individual will be responsible for managing a caseload of complex workers’ compensation claims from initial filing through resolution, ensuring timely and fair claim outcomes while maintaining compliance with state regulations and company guidelines.

Compensation:

• $80,000 - $100,000/year (based on experience)
• Annual target bonus
• Opportunity to work with a reputable insurance carrier known for a collaborative and supportive culture
• Comprehensive benefits package including medical, dental, vision, 401(k), and PTO.
• Opportunities for career growth within a stable and respected insurance organization.

Responsibilities

• Investigate, evaluate, and resolve workers’ compensation claims in accordance with applicable laws and company policies.
• Determine compensability, establish reserves, and authorize payments for medical and indemnity benefits.
• Coordinate and communicate with claimants, employers, medical providers, attorneys, and other stakeholders throughout the claim lifecycle.
• Develop strategies for efficient and cost-effective claim resolution, including litigation management when applicable.
• Maintain accurate claim documentation and ensure timely reporting in accordance with state requirements.
• Stay current on jurisdictional laws, medical treatment trends, and best practices in workers’ compensation claims handling.

Requirements

• 2+ years of experience handling workers’ compensation claims for an insurance carrier or TPA.
• Strong knowledge of state workers’ compensation statutes and regulations.
• Excellent communication, negotiation, and analytical skills.
• Ability to manage a high-volume caseload effectively and independently.
• State adjusting license(s) as required.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#LI-MW1

About the Role:
Our client, a leading national insurance carrier, is seeking an experienced Workers’ Compensation Claims Adjuster to join their claims team. This individual will be responsible for managing a caseload of complex workers’ compensation claims from initial filing through resolution, ensuring timely and fair claim outcomes while maintaining compliance with state regulations and company guidelines.

Compensation:

• $80,000 - $100,000/year (based on experience)
• Annual target bonus
• Opportunity to work with a reputable insurance carrier known for a collaborative and supportive culture
• Comprehensive benefits package including medical, dental, vision, 401(k), and PTO.
• Opportunities for career growth within a stable and respected insurance organization.

Responsibilities

• Investigate, evaluate, and resolve workers’ compensation claims in accordance with applicable laws and company policies.
• Determine compensability, establish reserves, and authorize payments for medical and indemnity benefits.
• Coordinate and communicate with claimants, employers, medical providers, attorneys, and other stakeholders throughout the claim lifecycle.
• Develop strategies for efficient and cost-effective claim resolution, including litigation management when applicable.
• Maintain accurate claim documentation and ensure timely reporting in accordance with state requirements.
• Stay current on jurisdictional laws, medical treatment trends, and best practices in workers’ compensation claims handling.

Requirements

• 2+ years of experience handling workers’ compensation claims for an insurance carrier or TPA.
• Strong knowledge of state workers’ compensation statutes and regulations.
• Excellent communication, negotiation, and analytical skills.
• Ability to manage a high-volume caseload effectively and independently.
• State adjusting license(s) as required.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#LI-MW1

About the Role:
Our client, a leading national insurance carrier, is seeking an experienced Workers’ Compensation Claims Adjuster to join their claims team. This individual will be responsible for managing a caseload of complex workers’ compensation claims from initial filing through resolution, ensuring timely and fair claim outcomes while maintaining compliance with state regulations and company guidelines.

Compensation:

• $80,000 - $100,000/year (based on experience)
• Annual target bonus
• Opportunity to work with a reputable insurance carrier known for a collaborative and supportive culture
• Comprehensive benefits package including medical, dental, vision, 401(k), and PTO.
• Opportunities for career growth within a stable and respected insurance organization.

Responsibilities

• Investigate, evaluate, and resolve workers’ compensation claims in accordance with applicable laws and company policies.
• Determine compensability, establish reserves, and authorize payments for medical and indemnity benefits.
• Coordinate and communicate with claimants, employers, medical providers, attorneys, and other stakeholders throughout the claim lifecycle.
• Develop strategies for efficient and cost-effective claim resolution, including litigation management when applicable.
• Maintain accurate claim documentation and ensure timely reporting in accordance with state requirements.
• Stay current on jurisdictional laws, medical treatment trends, and best practices in workers’ compensation claims handling.

Requirements

• 2+ years of experience handling workers’ compensation claims for an insurance carrier or TPA.
• Strong knowledge of state workers’ compensation statutes and regulations.
• Excellent communication, negotiation, and analytical skills.
• Ability to manage a high-volume caseload effectively and independently.
• State adjusting license(s) as required.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#LI-MW1

Middle Market/Core Contract Surety Underwriter (Executive or AVP Level)

Job Summary

Seeking a highly motivated and experienced Middle Market/Core Contract Surety Underwriter to join a team at the Executive or AVP level. In this role, you will be responsible for underwriting and managing a significant book of business, building and maintaining strong broker relationships, and contributing to the growth and profitability of the organization.

Compensation Package

• Annual Base Salary: $98,000 - $220,000 (commensurate with experience and location)
• Performance Bonus: Up to 10% - 20% of annual base salary, depending on candidate level
• Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Underwrite and manage new and renewal Surety business within the Middle Market/Core Contract segment.
• Oversee a large portfolio of prominent accounts, ensuring profitability and growth.
• Develop and execute external marketing strategies to expand business opportunities.
• Build and maintain strong relationships with brokers and agencies, particularly in the Northeast/New England region.
• Collaborate with internal teams to support cross-sell efforts and drive business development.
• Ensure compliance with underwriting guidelines, insurance laws, and company policies.
• Work within established limits and authorities on assignments of varying complexity.

Qualifications/Requirements

• Minimum of 4+ years of experience in Middle Market/Core Contract Surety Underwriting.
• Proven track record of established broker relationships (retail and select brokers) in the Northeast/New England area.
• Experience underwriting Middle Market accounts with a range of $50M-$75M.
• Strong sales execution mindset with a focus on achieving business goals.
• Professional designations such as CPCU and ARM are a plus.
• Candidates with experience at leading carriers are highly desirable.

#LI-JJ1

Commercial Lines CSR

Job Summary

Seeking a dedicated and detail-oriented Commercial Lines Customer Service Representative (CSR) to join a growing team. This role is integral to operations, focusing on providing exceptional service to clients and ensuring seamless processing of commercial lines accounts. If you have a strong background in commercial lines processing and are passionate about delivering outstanding customer service, we encourage you to apply.

Compensation Package

• Salary Range: $50,000 - $65,000+ (depending on experience)
• Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Process commercial lines accounts, including certificates, endorsements, and general administrative tasks
• Handle middle-market accounts with premiums ranging from $100,000 to $2 million
• Assist with quoting new and renewal business
• Utilize Applied EPIC software for account management and processing
• Collaborate with team members to ensure client satisfaction and operational efficiency

Qualifications/Requirements

• Licensure: Active Property & Casualty (P&C) license is required
• Experience: Minimum of 4 years in commercial lines processing; experience with middle-market accounts is preferred
• Technical Skills: Proficiency in Applied EPIC software is highly desirable
• Preferred Background: Candidates with experience in agency operations or larger brokerage firms are encouraged to apply
• Attributes: Strong attention to detail, excellent organizational skills, and a commitment to providing exceptional customer service

#LI-KD1

Employee Benefits Experience & Systems Analyst

Job Summary

Seeking a dedicated and detail-oriented Employee Benefits Experience & Systems Analyst to join a growing team. In this role, you will support mid-market employee benefits clients by managing open enrollment communications, creating benefits education materials, and ensuring seamless HRIS system integrations between payroll, carriers, and benefits platforms. This position offers a unique opportunity to blend benefits consulting, HRIS systems expertise, and employee engagement initiatives in a collaborative and entrepreneurial environment.

Compensation Package

• Base Salary: $60,000 – $80,000
• Benefits Offered: Competitive benefits package, paid time off, professional development opportunities, etc.
• Work Schedule:
  • Flexible hybrid schedule: 1 day per week in-office, 4 days remote (some weeks may be fully remote)

Responsibilities

• Support benefits administration for employer clients, including HRIS system builds, renewals, and mid-year plan updates.
• Manage integrations between payroll systems, HRIS platforms, benefits administration platforms, and carriers.
• Troubleshoot eligibility discrepancies, file feeds, and data issues.
• Assist with open enrollment communication planning and the creation of employee education materials.
• Prepare and coordinate benefits communication materials and enrollment documentation.
• Support open enrollment meetings, wellness events, and employee engagement initiatives.

Qualifications/Requirements

• Education & Licensure:
  • Health & Life License required.
• Experience:
  • 2–5+ years of employee benefits experience preferred.
  • Experience in employee benefits brokerage, benefits consulting, or benefits technology environments.
  • Familiarity with benefits administration systems, HRIS integrations, and eligibility feeds.
  • Self-funded benefits experience is preferred but not required.
• Skills:
  • Strong proficiency in Excel.
  • Knowledge of benefits administration platforms, HRIS systems, and system connectivity.
  • Experience with software such as Zywave and BrokerageBuilder is a plus.
• Attributes:
  • Strong attention to detail and problem-solving skills.
  • Excellent communication and organizational abilities.
  • Ability to work collaboratively in a team-oriented, entrepreneurial environment.

#LI-AS2