Claims Representative II - Auto

Job Summary

Seeking a dedicated and detail-oriented Claims Representative II - Auto to join a team. In this role, you will be responsible for adjusting and settling claims across all lines of business written by the company, with settlement authority up to $20,000. This is a hybrid position requiring three days on-site and two days remote work each week. The ideal candidate will have a strong background in Property and Casualty claims, excellent communication skills, and a commitment to delivering exceptional service.

Compensation Package

• Salary Range: $55,000 - $75,000 per year
• Benefits Include:
  • Fully paid health insurance premiums for the employee
  • Dental and vision plans
  • 15 days of vacation (up to 20 days with relevant industry tenure)
  • 10 company holidays and 2 floating holiday days
  • 3 days of illness time to start, with 5 additional days earned annually (up to a maximum of 60 days)
  • 401(k) plan with dollar-for-dollar match up to 4% (eligible after 90 days)
  • Annual profit-sharing bonuses based on company performance (historically averaging $37.87 per $1,000 of salary)
  • Company-paid life insurance for salary up to $100,000

Responsibilities

• Handle claims in accordance with company guidelines and the Unfair Claims Practices Act.
• Verify policy coverage for assigned claims.
• Investigate and evaluate claims, negotiating for appropriate settlements.
• Assign independent adjusters, appraisers, and staff Field Claims Representatives as needed.
• Pursue subrogation, salvage, and third-party liability contributions.
• Notify Claims Supervisor or Manager of claims exceeding $20,000 settlement authority.
• Establish proper reserves for assigned claims.
• Report claim complaints, questionable submissions, and potential fraud to the appropriate supervisor or manager.
• Attend claim seminars and participate in claim associations.
• Perform additional duties as assigned by supervisors or managers.

Qualifications/Requirements

• High school diploma or equivalent required.
• 1-2 years of Property and Casualty claims experience required for Claims Representative II.
• Knowledge of Property and Casualty insurance coverages and terms preferred.
• Ability to learn the coverages of all insurance policies written by the company.
• Strong communication and negotiation skills.
• Proficiency in using company computer systems.
• Willingness to pursue insurance-related study courses, with a preference for candidates aiming to attain the AIC designation.
• Flexibility to work varied hours and travel to company offices in Pennsylvania, Ohio, and South Dakota, as well as vendor work sites.
• Ability to work in an office environment with moderate noise levels, remain stationary for extended periods, and operate a computer.
• Capability to move work materials weighing up to 10 pounds daily.
• Ability to perform essential job functions with or without reasonable accommodation.

#LI-BC1

Commercial Lines Account Executive (CLAE)

Job Summary

Seeking a dedicated and experienced Commercial Lines Account Executive (CLAE) to join a growing team. As a mid-sized agency with a strong focus on innovation, hard work, and creativity, have achieved remarkable growth, including $3MM in new business within the first month of this year. This is an exciting opportunity for a motivated professional to manage a diverse book of business (BOB) and contribute to the continued success.

Compensation Package

• Salary Range: $90,000 - $100,000 annually
• Remote Work: Available on Tuesdays and Fridays
• Growth Opportunities: Be part of a dynamic team with ample room for professional development

Responsibilities

• Manage an assigned book of business (BOB) with a focus on contractors, construction, and other generalist accounts, ranging from $50K to $300K in premium, totaling approximately $8MM-$10MM in revenue.
• Oversee the full renewal cycle, including marketing and coverage analysis.
• Collaborate closely with producers to ensure seamless handling of renewals and new business opportunities.
• Provide exceptional service to clients by addressing inquiries, resolving issues, and maintaining strong relationships.
• Utilize AMS360 software to manage accounts and ensure accurate record-keeping.

Qualifications/Requirements

• Proven experience in commercial lines insurance, with strong knowledge of coverage, renewal cycles, and marketing strategies.
• Familiarity with managing a diverse portfolio of accounts, particularly in the contractor and construction sectors.
• Proficiency in AMS360 software or similar agency management systems.
• Strong organizational and communication skills, with the ability to work effectively in a fast-paced environment.
• A proactive and client-focused approach to account management.

#LI-DD3

Personal Lines Customer Service Representative (PL CSR)

Job Summary

Seeking a dedicated and experienced Personal Lines Customer Service Representative (PL CSR) to join a remote team of six professionals. Established in 2007, the company specializes in personal lines insurance, with some commercial accounts. This role involves providing exceptional customer service, answering client inquiries, and supporting the clients with their insurance needs. If you have a background in an independent agency and are ready to contribute to a dynamic and collaborative team, encourage you to apply.

Compensation Package

• Salary: $50,000 - $55,000 annually, based on experience and qualifications.
• Benefits: Please note that this position does not include additional benefits.

Responsibilities

• Provide outstanding customer service by addressing client inquiries and resolving issues promptly.
• Handle basic customer service representative tasks, including answering phone calls and assisting clients with their insurance needs.
• Support personal lines accounts, ensuring accuracy and efficiency in all client interactions.
• Collaborate with the team to maintain a high standard of service and contribute to the overall success of the company.

Qualifications/Requirements

• Licenses/Designations: Active 2044 or 220 license is required.
• Experience: Minimum of 3 years of experience in an independent insurance agency.
• Technical Skills: Proficiency in QQ Catalyst software is required.
• Soft Skills: Strong communication skills, attention to detail, problem-solving abilities, adaptability, and a customer-focused mindset.
• Work Environment: This is a fully remote position; candidates must have a reliable internet connection and a suitable home office setup.

#LI-KR1

General Liability Claims Representative

Job Summary

Seeking a dedicated and detail-oriented General Liability Claims Representative to join a team. This role involves directly handling business owner liability claims, with a focus on property damage and bodily injury claims. The ideal candidate will possess strong analytical and communication skills, a solid understanding of standard industry liability forms, and the ability to work independently in a fast-paced environment. This is a fully remote, full-time position.

Compensation Package

• Salary: $80,000 - $90,000 per year
• Benefits (effective Day 1):
  • 5% match $1 for $1 on 401(k)
  • 6 weeks of paternity leave
  • 6% average merit increase (no cap on wage per position)
  • $750 individual employer-paid HSA contribution and $1,500 for a family
  • 23 days of PTO and 4 floating holidays
  • Comprehensive medical (PPO/HDHP), vision, disability, and life insurance
  • Enhanced dental plan with orthodontia coverage
  • Paid parental leave
  • Education Assistance Program with 100% upfront tuition reimbursement after 6 months of service for approved degree programs
  • Service Recognition Program with monetary awards for vacations every 5 years of employment
  • Wellness initiatives, including fitness center and Weight Watchers reimbursement programs
  • Voluntary benefits, including accident, critical illness, and hospital indemnity coverage
  • Employee discount and rewards program for travel, tickets, electronics, and more

Responsibilities

• Manage an active caseload of property damage and bodily injury liability claims under business owner policies.
• Analyze coverage issues under Business Owners Coverage Form, Garagekeepers, Hired Non-Owned Auto, Auto Services, and other standard industry forms.
• Investigate, evaluate, and adjust new loss notices and claim tenders.
• Adjust total auto losses as part of liability claims management.
• Expedite claim analysis and determine coverage applicability.
• Collaborate on setting appropriate reserve levels for claims.
• Manage Allocated Loss Adjustment Expenses (ALAE) effectively during claims investigations.
• Maintain accurate and thorough documentation of claim files in accordance with established guidelines.
• Obtain and maintain adjuster licenses as required.

Qualifications/Requirements

Education:

• Bachelor’s degree (BA/BS) required.
• CPCU or other industry designation is a plus.

Experience:

• Minimum of 3+ years of prior general liability claims adjusting experience preferred.
• Experience in handling bodily injury claims is required.

Skills:

• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills, with attention to proper grammar and clarity.
• Strong interpersonal skills and ability to work collaboratively.
• Ability to work independently, meet deadlines, and respond to inquiries with urgency.
• Proficiency in MS Word, Excel, and internet applications.
• High attention to detail and ability to multitask effectively.
• Ability to work under pressure and exercise sound judgment in sensitive situations.

#LI-BC1

Commercial Lines Assistant Account Manager (CLAAM)

Job Summary

Seeking a motivated and detail-oriented Commercial Lines Assistant Account Manager (CLAAM) to join a growing team. This role offers a unique opportunity to work in a collaborative and supportive environment, with a clear path for career growth into a Commercial Lines Account Manager (CLAM) position. The ideal candidate will have a foundational understanding of insurance and a passion for delivering exceptional client service.

Compensation Package

• Base Salary: $55,000 - $70,000 annually
• Additional Compensation: Commission on account rounding/cross-selling opportunities
• Benefits:
  • Comprehensive health benefits with affordable employee contribution options
  • Paid continuous education and tuition reimbursement
  • Opportunities for professional growth and development
  • Stable and supportive work environment with low turnover

Responsibilities

• Assist Account Managers with day-to-day tasks, including obtaining loss runs, opening mail, and other administrative duties.
• Provide support in quoting and processing select business accounts with premiums under $25,000.
• Collaborate with team members to ensure seamless client service and satisfaction.
• Participate in hands-on training to develop skills and knowledge in commercial lines insurance.
• Demonstrate a proactive approach to learning and contributing to the team’s success.

Qualifications/Requirements

• Licenses/Certifications: Property & Casualty (P&C) license required.
• Experience: Minimum of 1 year in a support capacity within the insurance industry.
• Technical Skills: Familiarity with Vertafore (Catalyst version) or similar agency management software is preferred.
• Soft Skills:
  • Professional and presentable demeanor.
  • Strong communication skills with the ability to clearly articulate insurance knowledge.
  • Detail-oriented with excellent organizational skills.
  • Team player with a collaborative mindset.
  • Eagerness to learn and grow within the organization.

Work Environment

• Location: Onsite to start, with the potential for a hybrid work arrangement based on performance.
• Culture:
  • Collaborative and supportive team environment.
  • Leadership that invests in employee success and professional development.
  • A privately owned agency with a strong track record of stability and growth since 1981.

#LI-NK1

Commercial Lines Account Manager

Job Summary

Seeking a dedicated and detail-oriented Commercial Lines Account Manager to join a team. This role involves managing one of the larger books of business in the office, with a focus on commercial lines accounts, particularly in the construction sector. The ideal candidate will have a strong background in insurance, excellent communication skills, and a commitment to providing exceptional service to our clients. This position offers a hybrid work schedule and a supportive, employee-focused environment.

Compensation Package

• Salary Range: $75,000 - $100,000 (commensurate with experience)
• Benefits: Comprehensive medical, dental, and vision coverage
• Paid Time Off: Up to 26 days of PTO, depending on experience
• Bonuses: Christmas and year-end bonuses
• Work Schedule: Hybrid model (2 days from home one week, 3 days the following week) and half-days every other Friday

Responsibilities

• Manage a portfolio of commercial lines accounts, with a focus on construction-related clients (e.g., homebuilders, risk transfers, construction additional insureds)
• Handle daily tasks such as processing renewals, endorsements, billing inquiries, client questions, claims submissions, and certificates of insurance
• Collaborate with producers on renewal marketing efforts
• Maintain accurate and up-to-date records in AMS360 software
• Provide exceptional customer service and build strong relationships with clients
• Ensure compliance with company policies and industry regulations

Qualifications/Requirements

• Licensure: Property & Casualty (P&C) license required
• Experience: Minimum of 3 years in a similar role, with a strong understanding of commercial lines insurance
• Technical Skills: Proficiency in AMS360 software preferred
• Industry Knowledge: Familiarity with handling accounts in the construction sector, including risk transfers and additional insureds
• Skills:
  • Detail-oriented with excellent organizational abilities
  • Strong written and verbal communication skills
  • Ability to manage multiple tasks and prioritize effectively
• Work Environment: Hybrid work schedule available; occasional travel may be required

#LI-DH1

Job Title: Personal Lines Account Manager

Job Summary

Seeking an experienced and motivated Personal Lines Account Manager to join a dynamic team. Serving as the primary point of contact for clients, this role ensures that policies are properly managed and customized to meet individual needs. The ideal candidate is an excellent communicator with a client-focused mindset, strong organizational skills, and a proven ability to develop and maintain positive relationships.

Responsibilities

• Manage a portfolio of personal lines accounts with professionalism, accuracy, and responsiveness.
• Serve as the primary contact for clients, addressing inquiries and providing assistance with policies, coverage, claims, and billing.
• Analyze clients' needs to recommend suitable insurance coverages and policy adjustments.
• Review and ensure the accuracy of renewals, endorsements, cancellations, and policy updates.
• Build and maintain professional relationships with clients, insurance carriers, and team members.
• Resolve client concerns effectively and deliver timely solutions.
• Collaborate with the sales team to identify cross-selling or upselling opportunities.
• Stay informed on industry trends, policy changes, and product offerings to provide updated information to clients.
• Maintain accurate records in client management systems, ensuring compliance with regulatory requirements.
• Participate in team meetings, trainings, and organizational initiatives.

Qualifications/Requirements

• Proven experience in personal lines insurance, account management, or a similar role.
• Strong knowledge of personal insurance products, coverage types, and industry practices.
• Excellent communication and interpersonal skills with the ability to build trust and rapport with clients.
• Exceptional organizational skills and the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Proficiency in client management systems and office software (e.g., Microsoft Office Suite).
• Holds an active P&C (Property and Casualty) insurance license.
• Client-centric mindset with a strong focus on problem-solving and delivering positive outcomes.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#LI-DB3

Job Title: Commercial Account Manager

Job Summary

Seeking an experienced and dynamic Commercial Account Manager to join a growing team. This role serves as the primary point of contact for commercial clients, focusing on building and maintaining strong relationships while identifying new business opportunities. The position plays a key role in ensuring client satisfaction and delivering tailored solutions that align with business needs.

Responsibilities

• Serve as the primary point of contact for an assigned portfolio of commercial accounts, ensuring their needs are met with a high level of professionalism.
• Develop and maintain strong, long-term relationships with clients by understanding their business objectives and providing tailored solutions.
• Identify and pursue opportunities to grow revenue through upselling and cross-selling products and services.
• Collaborate with internal teams to ensure seamless onboarding, support, and service delivery for clients.
• Conduct regular reviews with clients to assess satisfaction, provide updates on performance metrics, and align on strategic initiatives.
• Analyze market trends and competitive landscapes to address client needs and identify new business opportunities proactively.
• Act as a liaison between clients and the organization to resolve issues and ensure outstanding customer service.
• Oversee contracts, renewals, and financial agreements with clients in a timely and compliant manner.
• Provide accurate forecasting and reporting of client activity, sales pipeline, and account performance.

Qualifications/Requirements

• Proven experience as an Account Manager, Commercial Account Manager, or in a similar client-facing role.
• Strong understanding of account management principles, including relationship-building and consultative selling.
• Excellent communication and interpersonal skills with the ability to engage with diverse clients and teams.
• Demonstrated success in meeting or exceeding sales targets and maintaining high client retention rates.
• Analytical mindset with the ability to leverage data to identify opportunities and make informed decisions.
• Proficiency in CRM systems and other office software (e.g., Microsoft Office Suite).
• Strong organizational skills with attention to detail and the ability to manage multiple priorities effectively.
• Bachelor’s degree in Business, Communications, Marketing, or a related field (or equivalent experience).

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#LI-EZ1

Commercial Insurance Producer- (REMOTE) 

$50k-$100k base depending on experience 

Summary:
Established and growing Insurance agency seeking a driven Sales Professional person who demonstrates clear knowledge and understanding of commercial lines insurance coverages.
 
Job Description:

• Full knowledge of insurance products and usages
• Ability to advise and consult with clients
• Manage workflow of assigned book of business and delegate workflow
• Maintain accounts in accordance with organizational guidelines
• Service and monitor account activity.
• Call existing insured to compliment or “round out” personal accounts.
• Work strategically with sales staff to optimize relationships and protect client’s business.
• Perform special projects as directed by the VP, Commercial Lines.
• Review policies and coverage for accuracy and rating calculations.
• Process endorsements, placement requests and invoicing.
• Complete and prepare certificates, proposals, policy summaries and reviews.
• Develop and maintain excellent relationships with partners, carriers, and vendors.
• Responsible for marketing process & quoting new and renewal business

 
 Requirements:

• 3+ years of experience handling Commercial Insurance Accounts
• Proven ability in a Sales Driven environment with an Independent Agency 
• Ability to meet/w clients and discuss insurance mitigation strategies
• Must hold an active state P&C License.
• Commercial Insurance Designations Highly Preferred 
• Excellent Customer Service and Organizational skills.
• Strong written and verbal communication skills.

#INDTJG-ST

#LI-RM10
#Remote 

A rapidly growing technology organization is seeking a Senior Data Engineer to help design and build the data infrastructure that powers advanced analytics and machine learning systems across the business.

This role focuses on transforming complex, large-scale datasets into reliable, production-ready data products used by analytics teams, machine learning engineers, and business stakeholders. The ideal candidate enjoys solving difficult data problems, building scalable systems, and working closely with both engineering and analytics teams.

Many of the data challenges involve high-volume transactional and operational data commonly found in regulated industries such as insurance and financial services, where accuracy, data governance, and reliability are critical.

Responsibilities

• Design and build scalable data pipelines to ingest, process, and transform large datasets

• Develop distributed data processing workflows using Python, Spark, and Scala

• Build data models and transformation layers that support analytics and machine learning applications

• Collaborate with data scientists and ML engineers to prepare datasets for predictive modeling and advanced analytics

• Improve data quality, monitoring, and reliability across the data platform

• Optimize performance of large-scale data pipelines and processing frameworks

• Contribute to the design of data architecture, schema standards, and governance practices

• Work with cross-functional teams to integrate data from multiple internal and external sources

Requirements

• 6+ years of experience in data engineering or backend data platform development

• Strong programming experience in Python

• Experience building distributed data pipelines using Apache Spark

• Working knowledge of Scala in production data environments

• Experience handling large-scale datasets in cloud or distributed environments

• Familiarity with machine learning data preparation, feature pipelines, or ML infrastructure

• Strong SQL and data modeling skills

• Experience working with modern data platforms (data lakes, distributed processing frameworks, etc.)

Nice to Have

• Experience supporting machine learning workflows or feature engineering pipelines

• Exposure to insurance, financial services, or other regulated industry data environments

• Experience working with cloud-based data platforms

• Familiarity with streaming or real-time data processing

What You'll Work On

• Building the core data infrastructure that supports analytics and predictive modeling

• Enabling machine learning teams with reliable, high-quality datasets

• Designing scalable pipelines capable of processing large volumes of operational data

• Improving the reliability and usability of enterprise data assets

#LI-MC1