Construction Defect Claims Specialist

Job Summary

Seeking a highly skilled Construction Defect Claims Specialist to join a dynamic and collaborative team. This role involves managing complex construction defect claims, providing expert analysis, and ensuring optimal outcomes for all stakeholders. The ideal candidate will have extensive experience in construction defect claims handling, a strong understanding of coverage issues, and the ability to work effectively in a fast-paced, remote environment.

This is a fully remote position with a competitive compensation package and exceptional benefits. If you are passionate about claims management and thrive in a collaborative, innovative environment.

Compensation Package

• Salary Range: $70,000 - $170,000/year (based on experience and role level).
• Bonus Potential:
  • Construction Defect Claims Rep: 3%
  • Sr. Construction Defect Claims Rep: 5%
  • Construction Defect Technical Claims Specialist: 8%
  • Sr. Construction Defect Technical Claims Specialist: 10%

Benefits:

• Health Insurance: $25/month for employee-only coverage.
• Dental and Vision Insurance.
• Short-Term Disability and Term Life Insurance: Provided at no cost to employees.
• Long-Term Disability and Voluntary Term Life Insurance.
• Supplemental Insurance Plans: Including Accidental, Critical Illness, Hospital Indemnity, Legal Services, and Pet Insurance.
• Flexible Spending Accounts: For medical and dependent care reimbursement.
• Health Savings Account: Funded by the company.
• Paid Time Off (PTO): Includes holiday pay and PTO cash-out options.
• Education Benefit Program: Up to the IRS maximum allowance.
• Employee Perks: Tickets at Work, referral bonus programs, and access to a robust credit union benefits program.
• Disaster Relief Fund: For employees in need.

Responsibilities

• Investigate, evaluate, and resolve complex construction defect claims, including litigated cases and large projects.
• Analyze coverage issues related to subcontractors, additional insured tenders, and state-specific processes (e.g., Florida Chapter 558).
• Interpret construction contracts and apply risk transfer strategies when appropriate.
• Manage litigation proactively, collaborating with defense counsel and insureds to achieve optimal outcomes.
• Utilize advanced resolution techniques, such as high-low agreements and proposals for settlement.
• Respond to time-limit demands, consumer complaints, and Department of Insurance complaints, including Civil Remedy Notices.
• Evaluate property damage and construction defect reports prepared by contractors, engineers, and appraisers.
• Negotiate in alternative dispute resolution forums, such as mediations, to achieve early resolutions.
• Maintain accurate reserves and prepare detailed reports on claim status, payments, and reserves.
• Provide mentorship and training to less experienced team members.
• Collaborate with other departments, such as underwriting, to improve processes and outcomes.

Qualifications/Requirements

• Education: Bachelor’s degree in a related field or equivalent experience required. Juris Doctorate is a plus.
• Experience:
  • Minimum of 3 years of construction defect claims handling experience for entry-level roles.
  • 10+ years of experience for senior-level roles, with exposure to claims exceeding $100,000.
• Licenses:
  • Must hold a valid adjuster license in the home state (Florida preferred).
  • Ability to obtain additional licenses as needed.
• Skills:
  • Strong knowledge of construction defect claims handling, insurance policies, and claims regulations across multiple states.
  • Expertise in residential and commercial building construction and repair processes.
  • Excellent negotiation, communication, and analytical skills.
  • Ability to work independently in a remote environment while maintaining high productivity.

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Employee Benefits Account Manager (EBAM)

Job Summary

Seeking two experienced and dedicated Employee Benefits Account Managers (EBAM) to join a dynamic team. These roles involve managing day-to-day servicing of accounts, preparing spreadsheets, and assisting with presentations. One position will focus on accounts with under 100 lives, while the other will handle accounts with over 100 lives. This is an excellent opportunity for professionals with a strong background in employee benefits to contribute to a growing organization.

Compensation Package

• Salary: Up to $70,000 for small group accounts (under 100 lives) and up to $85,000 for large group accounts (over 100 lives).
• Work Arrangement: Hybrid role.

Responsibilities

• Provide day-to-day servicing of employee benefits accounts.
• Prepare and analyze spreadsheets to support account management and decision-making.
• Assist with the preparation and delivery of client presentations.
• Collaborate with the department lead and team members to ensure client satisfaction and account success.

Qualifications/Requirements

• Experience: A minimum of 3 years of experience in employee benefits account management is required.
• Skills: Strong analytical, organizational, and communication skills.
• Work Environment: Ability to work in a hybrid setting, with occasional in-office presence in Lincoln.
• Preferred Qualifications: Familiarity with quoting new and renewal business is a plus.

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Commercial Lines Senior Account Manager

Job Summary

Seeking a highly experienced and motivated Commercial Lines Senior Account Manager to join a growing team. This is an in-office, full-time position where you will play a critical role in managing client accounts, providing advanced technical expertise, and delivering exceptional service. If you have a deep understanding of Commercial Property & Casualty Insurance and a passion for client success, we encourage you to apply.

Compensation Package

• Salary: $100,000 – $125,000 annually
• Benefits:
  • Comprehensive medical benefits
  • Paid Time Off (PTO)
  • Paid holidays

Responsibilities

As a Commercial Lines Senior Account Manager, your key responsibilities will include:

• Maintaining a 92% retention rate for client accounts.
• Providing advanced technical expertise in analyzing client needs, coverage forms, and quotations for new and renewal business.
• Managing all aspects of Commercial Lines Property & Casualty Insurance, including occasional client visits.
• Designing and managing the service platform to ensure client satisfaction.
• Preparing marketing submissions, analyzing carrier quotes, and making insurance program recommendations.
• Ensuring timely and professional responses to underwriters and adherence to best practices.
• Preparing proposals, summaries of insurance, and stewardship reports.
• Maintaining renewal expirations to avoid lapses in coverage.
• Adhering to credit and collection policies, invoicing standards, and risk management programs.
• Maintaining accuracy in agency management systems and adhering to AMS360 workflows.
• Assisting clients with claims submissions and providing guidance on coverage options.

Qualifications/Requirements

To be successful in this role, you should meet the following qualifications:

• Experience: Minimum of 15 years in a Commercial Property & Casualty Insurance Agency with a comprehensive understanding of coverages, underwriting, and rating concepts.
• Education: College degree preferred.
• Licensing: Must hold a New York State Property & Casualty insurance license or obtain one within an agreed timeframe.
• Certifications: Industry designations such as ARM, CIC, or CPCU are preferred, or a willingness to pursue further industry certifications.
• Skills:
  • Strong organizational and time management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in analyzing and comparing insurance coverage options.
  • Familiarity with AMS360 workflows and document management systems.
• Physical Requirements:
  • Ability to sit or stand for extended periods (6-8 hours per day).
  • Frequent use of hands and fingers for typing and computer-related tasks.
  • Ability to view a computer screen for prolonged periods.
  • Ability to hear and understand speech in person and over the phone.

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Private Client Risk Manager — High-Net-Worth

Location: Remote across the Northeast, with an immediate focus on New York. Opportunities may also be available in Florida, California, Texas, and the Chicago area. Pennsylvania arrangements may vary.

About the role

A growing retail insurance brokerage is expanding its national private client practice. We’re seeking a P&C-licensed Risk Manager to advise high-net-worth individuals and families, helping them identify exposures and develop thoughtful, comprehensive insurance and risk-management strategies.

Candidates with middle-market or standard personal-lines experience who are ready to grow into private client work are encouraged to apply.

What you’ll do

What you’ll bring

Experience with high-net-worth households, family offices, or fine art and collections is a plus. Relevant middle-market or standard personal-lines experience is also welcome.

The opportunity

Help grow a national private client practice, beginning with New York and the Northeast and expanding into priority markets including Florida, California, Texas, and Chicago. Work alongside account executives and producers to deliver coordinated, high-touch service to clients.

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Private Client Account Executive — High-Net-Worth

Location: Remote opportunities across the Northeast, with an immediate focus on New York. Candidates in Florida, California, Texas, and the Chicago area are also encouraged to apply. Pennsylvania arrangements may vary.

About the role

A growing retail insurance brokerage is expanding its national private client practice, with a focus on serving high-net-worth individuals and families. We’re seeking a P&C-licensed Account Executive who delivers thoughtful, responsive service and is interested in supporting complex personal insurance accounts.

Candidates with middle-market or standard personal-lines experience who are ready to grow into private client work are encouraged to apply.

What you’ll do

What you’ll bring

Experience with high-net-worth clients, family offices, or fine art coverage is a plus, but not required.

Why consider this opportunity

Join a growing team building private client capabilities nationally, with an immediate emphasis on New York and the Northeast and additional priority markets in Florida, California, Texas, and Chicago. The role offers an opportunity to develop your private client expertise while working alongside producers and risk managers.

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Private Client Producer — High-Net-Worth

Location: Remote; candidates based in New York or elsewhere in the Northeast are encouraged to apply. Additional priority markets include Florida, California, Texas, and Chicago.

About the role

We’re seeking a relationship-driven producer to grow a national private client practice focused on high-net-worth individuals and families. The immediate priority is developing business in New York and the Northeast, while contributing to expansion in key markets across the country.

Responsibilities

Qualifications

Experience with family offices or fine art coverage is a plus. Candidates with middle-market or standard personal-lines experience who are ready to build into private client business are also encouraged to apply.

Compensation and growth

Competitive compensation will reflect experience and production. Producers will receive equity through a Management Incentive Plan (MIP), subject to plan terms.

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Liability Claims Manager

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 #LI-PR1

Commercial Insurance Account Manager

Established agency seeking a detail-oriented person who demonstrates clear knowledge and understanding of commercial insurance coverage.

Responsibilities include but are not limited to:

• Servicing a large, established book of business
• Preparing proposals, policy summaries and reviews
• Reviewing applications and contracts for accuracy
• Handling new and renewal business
• Working with multiple carriers, both admitted and non-admitted
• Retention for all accounts assigned

The ideal candidate will have the following qualifications:

• Deep understanding of multiple lines of commercial coverage
• Prior experience in a client facing role, building and maintaining relationships 
• Ability to work independently or as part of a team to support sales and drive agency revenue.
• Apply problem solving techniques to various issues including cancellations, claims, renewal issues, audits, receivables, carrier issues
• Experience working in an independent brokerage setting.
• Must carry an active P&C license.

Compensation Package:

• Compensation: Between $65K-$85K (depending on experience) + commission opportunities.
• Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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Ultra-High-Net-Worth Personal Lines Account Executive

Job Summary

We are seeking a seasoned Ultra-High-Net-Worth (UHNW) Personal Lines Account Executive to join a prestigious insurance brokerage. This role involves managing and servicing a sophisticated portfolio of affluent and ultra-affluent clients, delivering exceptional white-glove service, and providing customized insurance solutions.

The ideal candidate will have extensive experience handling complex personal insurance portfolios, including accounts generating $25,000 or more in annual revenue. This is a unique opportunity for a professional who thrives in a relationship-driven environment and understands the expectations of an exclusive clientele.

Compensation Package

• Competitive Salary: No upper limit for the right candidate.
• Comprehensive benefits package, including health insurance and more.
• Opportunities for professional growth and development within a highly respected organization.

Responsibilities

• Manage and service a portfolio of high-net-worth and ultra-high-net-worth personal insurance accounts.
• Handle sophisticated client accounts, including those generating $25,000+ in annual revenue per account.
• Serve as the primary point of contact for clients, delivering exceptional white-glove service and personalized insurance solutions.
• Oversee complex personal insurance portfolios, including luxury homes, high-value properties, secondary residences, personal excess liability, fine art, jewelry, collectibles, and luxury automobiles.
• Conduct comprehensive coverage reviews, identify potential gaps, and recommend appropriate risk management strategies.
• Manage the full renewal process, including coverage analysis, remarketing, carrier negotiations, and client presentations.
• Develop and maintain strong relationships with clients, carrier underwriters, wealth advisors, family offices, and other professional partners.
• Negotiate with leading high-net-worth insurance carriers to secure competitive pricing, comprehensive coverage, and favorable policy terms.
• Coordinate policy endorsements, coverage changes, new business submissions, and complex account servicing needs.
• Provide claims advocacy and coordinate with carriers to ensure a seamless client experience.
• Proactively identify opportunities to enhance coverage, strengthen client relationships, and improve account retention.
• Maintain accurate client documentation and account records within the agency management system.

Qualifications/Requirements

• 7+ years of Personal Lines insurance experience, with a strong focus on high-net-worth and ultra-high-net-worth clientele.
• Proven experience managing individual client accounts generating at least $25,000 in annual agency revenue.
• Strong knowledge of luxury residential properties, high-value automobiles, umbrella/excess liability, fine art, jewelry, and other specialized personal insurance exposures.
• Experience working with premier Private Client insurance carriers such as Chubb, PURE, AIG Private Client, Cincinnati, Berkley One, and Vault.
• Familiarity with the New York City and Tri-State high-net-worth insurance marketplace.
• Experience servicing sophisticated clients with multiple properties, substantial assets, and complex coverage requirements.
• Excellent communication, relationship management, organizational, and problem-solving skills.
• Ability to independently manage a portfolio while delivering exceptional client service.
• Active Property & Casualty insurance license.

#LI-TM1

Senior Workers’ Compensation Claims Adjuster

Job Summary

Seeking a highly skilled and experienced Senior Workers’ Compensation Claims Adjuster to join a team. This role involves handling workers’ compensation claims of medium complexity and severity, including litigated files. The ideal candidate will possess strong litigation skills, jurisdictional expertise, and the ability to work collaboratively with internal and external stakeholders. This position offers the flexibility of a hybrid work environment (onsite Tuesdays and Wednesdays) if located near one of our office locations, or the option to work 100% remotely.

Compensation Package

• Hourly Rate: $40-$45/hour
• Employment Type: Temp-to-Hire
• Start Date: Immediate

Responsibilities

• Investigate and analyze workers’ compensation claims of medium complexity/severity, including litigated files, to ensure proper resolution.
• Collaborate and communicate effectively with agents, policyholders, and internal stakeholders.
• Review and interpret commercial insurance policies to determine coverage and compensability.
• Develop and execute proactive plans of action to conclude claims, evaluate damages, and negotiate settlements.
• Establish and maintain accurate reserves to reflect financial exposure.
• Engage and manage external resources as needed while monitoring and controlling associated costs.
• Collaborate with legal counsel to manage litigated claims.
• Maintain compliance with jurisdictional requirements and company guidelines.

Qualifications/Requirements

• Education: Bachelor’s degree or equivalent combination of education and experience.
• Experience: Minimum of 3 years handling workers’ compensation indemnity claims of medium complexity/severity.
• Licensing: Must be licensed to handle claims in Arizona, Utah, Texas, and Colorado. Arizona certification is required.
• Technical Skills: Proficiency in Microsoft Office Suite; familiarity with Guidewire (Claims Center) is a plus.
• Certifications: AIC or SLA certification preferred.
• Skills: Strong analytical abilities, attention to detail, and excellent verbal and written communication skills.
• Equipment: Must have access to a personal computer.

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