Job ID:
157667
Published date:
07/27/2026
Summary
Commercial Lines Account Manager
Job Summary
Seeking a detail-oriented and customer-focused Commercial Lines Account Manager to join a team. This role will serve as a trusted advisor and the primary point of contact for commercial insurance clients. Responsibilities include retaining and developing client relationships, ensuring a seamless experience, and delivering tailored insurance solutions that meet business needs. The ideal candidate should have a proactive attitude, excellent communication skills, and a passion for providing outstanding service.
Responsibilities
- Manage a portfolio of commercial insurance accounts, acting as the primary point of contact for clients.
- Build and maintain strong client relationships by addressing inquiries and delivering service in a timely manner.
- Collaborate with producers and underwriters to design and implement customized insurance solutions for business clients.
- Review and update client accounts to ensure appropriate coverage, recommending changes as needed.
- Assist with client renewals, endorsements, and mid-term policy adjustments, ensuring accuracy and compliance.
- Identify opportunities to cross-sell additional insurance products and services that align with clients' requirements.
- Prepare and present proposals, coverage summaries, and policy documentation.
- Keep up to date with industry trends, market conditions, and changes in insurance policies and regulations.
- Ensure all documentation, communication, and transactions comply with company standards and regulatory guidelines.
- Participate in team meetings, training opportunities, and professional development initiatives.
Qualifications/Requirements
- Proven experience as an Account Manager, preferably in commercial lines or the insurance industry.
- Strong knowledge of commercial insurance products, coverage, and industry regulations.
- Exceptional interpersonal and communication skills, with the ability to engage confidently with clients and colleagues.
- Excellent organizational and time-management skills, with the ability to handle multiple priorities and meet deadlines.
- Detail-oriented and goal-driven, with strong problem-solving and analytical skills.
- Proficiency in using insurance-related software and tools, as well as Microsoft Office Suite (Word, Excel, Outlook, etc.).
- Holds an active P&C (Property and Casualty) insurance license.
- High school diploma or equivalent required; Bachelor's degree in business, finance, or a related field is a plus.
Why Join Us?
- Competitive compensation and comprehensive benefits package.
- Ongoing learning opportunities and career advancement in a supportive environment.
- Work with an experienced team dedicated to delivering exceptional client service.
Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.
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