Commercial Lines Producer

Job Summary

Seeking a highly motivated and experienced Commercial Lines Producer to join a growing team. This role is pivotal in managing and expanding a book of business, with a focus on providing exceptional service to clients. The successful candidate will inherit an existing book of business and will be responsible for growing these accounts.

Compensation Package

• Base Salary: Starting at $80,000+ (depending on experience) + commission opportunities
• Comprehensive benefits package available

Responsibilities

• Manage and grow an existing book of business, focusing on standard personal lines accounts.
• Develop and maintain strong relationships with clients to ensure retention and satisfaction.
• Quote and secure new business opportunities, as well as handle renewals.
• Collaborate with internal teams to provide tailored insurance solutions to meet client needs.
• Stay informed about industry trends, market conditions, and regulatory changes to provide expert advice to clients.

Qualifications/Requirements

• Licenses/Designations: Active Property & Casualty (P&C) license required.
• Experience: Minimum of 5 years of experience in commercial lines insurance.
• Proven track record of successfully managing and growing a book of business.
• Strong communication, negotiation, and relationship-building skills.
• Ability to work independently in a remote environment while maintaining high productivity.
• Proficiency in insurance software and tools is a plus.

#LI-DH1

Job Title: General Liability Claims Supervisor (Remote)

Job Summary

Seeking a highly motivated and results-driven General Liability Claims Supervisor to oversee and guide a remote team of claims professionals. This role provides leadership and expertise in managing general liability claims, ensuring timely resolution, compliance with regulations, and delivering an exceptional client experience. This remote position offers an opportunity to make an impact within a collaborative team environment.

The role requires a strategic thinker who thrives in a fast-paced, results-oriented atmosphere, has proven team management experience, and demonstrates a commitment to operational excellence.

Key Responsibilities

• Oversee daily operations of the general liability claims team, providing direction, mentorship, and performance feedback.
• Ensure all claims are investigated, evaluated, and processed in compliance with company policies, industry regulations, and best practices.
• Collaborate with internal departments and external stakeholders to drive timely claim resolutions and promote process improvements.
• Conduct regular review of claims files to ensure consistency, compliance, accuracy, and adherence to standards.
• Develop and monitor key performance metrics for claims-handling teams, ensuring continuous quality improvement.
• Lead training programs and promote the professional development of team members.
• Act as a resource for complex claim scenarios, providing guidance on liability, coverage, and settlement strategies.
• Stay informed about trends, regulatory changes, and best practices in the general liability claims field.
• Handle escalations and provide fair, customer-centric resolutions.

Qualifications/Requirements

Education & Experience:

• Bachelor's degree in Business, Insurance, Risk Management, or a related field (or equivalent work experience).
• Minimum of 5 years of experience in general liability claims handling, with at least 2 years in a supervisory or leadership role.
• Strong knowledge of general liability principles, claims investigations, and resolution processes.

Skills & Competencies:

• Proven ability to lead, coach, and develop a high-performing team in a remote environment.
• Exceptional interpersonal, problem-solving, and conflict resolution skills.
• Strong analytical abilities with keen attention to detail and a results-focused mindset.
• Excellent verbal and written communication skills, with the ability to engage effectively with stakeholders at all levels.
• Proficient in claims management software and standard productivity tools (e.g., Microsoft Office Suite).
• Strong organizational skills with the ability to prioritize multiple tasks in a deadline-driven environment.

Preferred Qualifications:

• Professional designations such as AIC, CPCU, or ARM are a plus.
• Experience managing remote teams or working in a fully remote setting.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.
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Our client, who is a leading insurance company dedicated to providing exceptional service and coverage to their policyholders, is currently seeking a talented and detail-oriented Medical Only Insurance Claims Adjuster to join their claims team.

Position Overview:

As a Medical Only Insurance Claims Adjuster, you will be responsible for managing a caseload of medical-only claims, ensuring timely and accurate processing. You will collaborate with medical providers, policyholders, and other stakeholders to facilitate the efficient resolution of claims while maintaining a high level of customer service.

Salary/Benefits:

• $37,000 - $42,000/+year (Based on experience)
• Comprehensive health, dental, and vision insurance
• 401k retirement savings plan with company match
• Professional development opportunities
• Employee wellness programs

Key Responsibilities:

• Manage a caseload of medical-only insurance claims from inception to resolution.
• Review medical records, bills, and other documentation to determine coverage and eligibility.
• Communicate with medical providers, policyholders, and other parties involved in the claims process to gather information and facilitate resolution.
• Provide timely updates and responses to inquiries regarding claim status and coverage.
• Evaluate medical bills and expenses to determine reimbursement amounts in accordance with policy coverage and guidelines.

Qualifications:

• 1-3 years of experience as a Medical Only Claims Adjuster or related healthcare field
• Knowledge of medical terminology, billing practices, and healthcare regulations.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Detail-oriented with the ability to prioritize and manage multiple tasks effectively.

#LI-MW1

• $90K - $100K Annually (based on experience)
• Annual bonus potential
• Flex schedule and ability to work remotely

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion. 

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#LI-MW1

Commercial Lines Account Manager

Job Summary

Seeking a highly skilled and motivated Commercial Lines Account Manager with a strong background in handling commercial accounts, ideally with experience in Public Entity. The successful candidate will be responsible for delivering exceptional service to clients, maintaining high ethical standards, and fostering long-term relationships. This role offers a dynamic work environment with opportunities for professional growth and a strong emphasis on work-life balance.

Compensation Package

• Salary: $70,000 - $85,000 annually, plus commission.
• Work Schedule: Hybrid option available (3 days in-office, 2 days remote), with a preference for fully in-office.
• Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Respond promptly to customer inquiries, including coverage questions, underwriting, and requests for binders, certificates, and other documentation.
• Assist in completing applications and supplemental questionnaires in collaboration with producers. Submit applications to appropriate markets for renewals or remarketing.
• Review renewal policies, endorsements, and audits for accuracy, facilitating corrections as needed.
• Process policy change requests via AMS360 and provide necessary documentation to insureds or carriers.
• Assist insureds in reporting claims, ensuring timely submission of loss reports and supporting documents to carriers. Follow up as per agency procedures.
• Remarketing accounts upon producer request, preparing quote comparison spreadsheets and forwarding required documents to new carriers.
• Maintain accurate insurance coverage details and account activity documentation in AMS360. Track expiring policies and manage renewal pipelines.
• Identify account rounding opportunities during client interactions.
• Accompany producers on client visits as needed.
• Participate in meetings, training sessions, and seminars. Assist in training co-workers as required.
• Comply with all agency procedures and guidelines.
• Perform other related duties as assigned by management.

Qualifications/Requirements

• Active Property and Casualty Insurance Broker’s License.
• Associate’s degree or higher preferred.
• Minimum of 2 years of experience servicing commercial accounts in a busy agency environment.
• Strong problem-solving, prioritization, and organizational skills.
• Excellent written and verbal communication abilities.
• Ability to work effectively in a team-oriented environment.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel).
• Experience with agency management systems such as AMS360, ImageRight, or Epic is highly desirable.

#LI-KR1

Personal Lines Account Manager

Job Summary

Seeking a dedicated and experienced Personal Lines Account Manager to join a growing team. This role offers an exciting opportunity to manage a book of business, engage with clients, and contribute to the success of a rapidly expanding organization. With a small agency feel backed by the resources of a large private equity firm, this position provides the best of both worlds. If you are a motivated professional with a passion for client service and insurance, we encourage you to apply.

Compensation Package

• Salary Range: $40,000 - $60,000 annually, plus 30% new business commission.
• Benefits: Comprehensive benefits package, including health insurance.
• Work Environment: Fully onsite position with a collaborative and supportive team.

Responsibilities

• Manage and service a book of personal lines accounts, ensuring client satisfaction and retention.
• Proactively call leads, round existing clients, and identify opportunities for cross-selling and upselling.
• Quote and market new and renewal business to meet client needs.
• Provide exceptional customer service by addressing client inquiries and resolving issues promptly.
• Collaborate with team members to ensure seamless operations and client support.
• Utilize agency management software (currently EzLynx, transitioning to EPIC in May) to maintain accurate records and streamline processes.

Qualifications/Requirements

• Licensure: Active Property & Casualty (P&C) license required.
• Experience: Minimum of 2 years of experience in personal lines insurance, with exposure to light commercial accounts preferred.
• Proven ability to handle a book of business and meet sales and service goals.
• Proficiency in quoting and marketing both new and renewal business.
• Familiarity with insurance software such as EzLynx; experience with EPIC is a plus.
• Strong communication, organizational, and problem-solving skills.
• Ability to work onsite full-time in a collaborative office environment.

#LI-JN4

Commercial Insurance Account Manager

Job Summary

Seeking a dedicated and detail-oriented Commercial Insurance Account Manager to join a team. In this role, you will manage and service a portfolio of commercial insurance accounts, ensuring exceptional client satisfaction and seamless policy administration. As the primary point of contact for clients, you will handle a variety of responsibilities, including policy changes, coverage inquiries, and renewal processes. This is an excellent opportunity for a professional with a strong background in commercial insurance to thrive in a fast-paced and dynamic environment.

Compensation Package

• Competitive salary commensurate with experience.
• Comprehensive benefits package, including health, dental, and vision insurance.
• Paid time off and holidays.
• Opportunities for professional development and career growth.

Responsibilities

• Manage and service a book of commercial insurance accounts, from day-to-day servicing to renewal processes.
• Act as the primary contact for clients, addressing policy changes, coverage questions, certificates, billing issues, and other service needs.
• Handle accounts with significant property and general liability exposures across diverse commercial industries.
• Prepare and process renewals, endorsements, applications, binders, certificates of insurance, and other policy documentation.
• Gather updated exposure information from clients and ensure the accuracy and completeness of applications and submissions.
• Review policies, endorsements, and renewal terms for accuracy, identifying potential coverage gaps or changes in exposure.
• Collaborate with producers and internal team members to develop renewal strategies and maintain strong client relationships.
• Communicate with carrier and wholesale partners to obtain coverage information, resolve servicing issues, and assist with placement needs.
• Assist clients with property schedules, statements of values, loss information, lender requirements, and other documentation for complex accounts.
• Coordinate claims when necessary and act as an advocate between clients and insurance carriers.
• Maintain organized and accurate account documentation within the agency management system.
• Proactively follow up with clients throughout the policy term to address needs and build long-term relationships.
• Support retention efforts by providing responsive service and identifying changing client needs.
• Work efficiently in a fast-paced, growing independent agency environment while maintaining a high level of accuracy and customer service.

Qualifications/Requirements

• Proven experience in commercial insurance account management or a related role.
• Strong knowledge of commercial insurance products, including property and general liability coverage.
• Exceptional organizational skills and attention to detail.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
• Proficiency in using agency management systems and other relevant software.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong problem-solving skills and the ability to handle complex accounts with professionalism.
• Insurance licenses as required by state regulations (or willingness to obtain them promptly).

#LI-TS2

Commercial Insurance Marketing Specialist

Job Summary

Seeking a highly skilled and motivated Commercial Insurance Marketing Specialist to join a dynamic team. In this role, you will be responsible for marketing new and renewal commercial insurance accounts to appropriate carriers and wholesale markets. You will collaborate closely with producers and account managers to develop effective placement strategies, ensuring the best possible coverage and pricing for the clients. This position requires a deep understanding of the commercial insurance market, strong negotiation skills, and the ability to build and maintain relationships with carriers and market partners.

Compensation Package

• Competitive salary commensurate with experience
• Comprehensive benefits package, including health, dental, and vision insurance
• Paid time off and holidays
• Professional development opportunities and support for continuing education

Responsibilities

• Market new and renewal commercial insurance accounts to appropriate carriers and wholesale markets.
• Collaborate with producers and account managers to develop effective placement strategies for commercial clients.
• Review applications, loss runs, property schedules, statements of values, and exposure information to prepare complete carrier submissions.
• Identify the best market options based on coverage needs, pricing, appetite, and account characteristics.
• Build and maintain strong relationships with carrier underwriters, wholesalers, and other market partners.
• Negotiate coverage terms, pricing, deductibles, limits, and other conditions on behalf of clients.
• Manage the marketing process from initial submission through quoting, proposal, binding, and final placement.
• Compare carrier proposals and summarize key differences in coverage, pricing, exclusions, and terms for the internal team.
• Assist with property-heavy and complex commercial accounts requiring multiple carrier or specialty market options.
• Coordinate with producers and account managers to ensure marketing timelines and renewal deadlines are met.
• Maintain accurate documentation of submissions, quotes, declinations, negotiations, and carrier communication.
• Monitor changes in carrier appetite and market conditions to identify new placement opportunities.
• Utilize both standard and specialty markets when necessary to find competitive solutions for challenging risks.
• Provide responsive communication throughout the marketing process and troubleshoot difficult placements.
• Support a growing commercial insurance team by bringing strong market knowledge, organization, and carrier relationships to the placement process.

Qualifications/Requirements

• Proven experience in commercial insurance marketing or a related field.
• Strong knowledge of commercial insurance products, markets, and underwriting guidelines.
• Excellent negotiation and relationship-building skills with carriers, underwriters, and market partners.
• Exceptional organizational skills and attention to detail.
• Ability to analyze and compare carrier proposals, identifying key differences in coverage, pricing, exclusions, and terms.
• Proficiency in managing multiple accounts and meeting deadlines in a fast-paced environment.
• Strong communication skills, both written and verbal.
• Familiarity with property-heavy and complex commercial accounts is a plus.
• Proficiency in using insurance software and tools for documentation and communication.
• Commitment to providing excellent service and solutions for clients.

#LI-TS2