Commercial Insurance Producer

Job Summary

Seeking a highly motivated and experienced Commercial Insurance Producer to drive new business growth and develop a profitable commercial insurance book of business. This role focuses on larger commercial accounts and may include specialized industries such as real estate, hospitality, and healthcare.

The ideal candidate is a driven sales professional with a strong background in commercial property and casualty insurance, a consultative approach to client relationships, and a demonstrated ability to develop new business.

Responsibilities

• Develop and manage a commercial insurance book of business with a focus on larger accounts.

• Identify, prospect, and pursue new business opportunities within targeted industries and market segments.

• Build and maintain strong client relationships through consultative risk management and insurance advisory services.

• Evaluate client needs and recommend appropriate property and casualty insurance solutions.

• Collaborate with account management and administrative support teams to ensure effective client service.

• Maintain awareness of industry trends, market conditions, carrier capabilities, and competitive developments.

• Consistently work toward established production and revenue goals.

• Develop referral relationships and other sources of new business opportunities.

Qualifications/Requirements

• Holds an active P&C (Property and Casualty) insurance license.

• 3+ years of sales experience, preferably with a demonstrated track record of success in commercial insurance production.

• Strong knowledge of commercial property and casualty insurance products and coverage.

• Experience with Applied Epic preferred.

• Strong prospecting, business development, and relationship-management skills.

• Consultative and advisory approach to client service.

• Self-motivated, disciplined, and results-oriented.

• Coachable and receptive to feedback and professional development.

• Strong interpersonal, presentation, and communication skills.

Compensation Package

• Base Salary: $100,000 – $300,000, commensurate with experience and performance.

• Comprehensive benefits package.

• Professional growth and development opportunities.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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Personal Lines Account Manager

Job Summary

Seeking a motivated and detail-oriented Personal Lines Account Manager to join a dynamic team. This role involves developing and maintaining strong client relationships by providing outstanding service and personalized insurance solutions. Responsibilities include working closely with customers to manage their personal insurance policies, handling inquiries, and ensuring client satisfaction. This position is ideal for an organized individual with a passion for client service and a desire to make a positive impact.

Responsibilities

• Act as the primary point of contact for new and existing clients, providing exceptional personal lines insurance account management.
• Review, analyze, and evaluate the insurance needs of clients to recommend appropriate coverage options tailored to individual needs.
• Foster positive relationships with clients, insurance carriers, and team members to ensure prompt and consistent communication.
• Process changes, renewals, and endorsements on client accounts to maintain accurate documentation.
• Handle billing questions, claims inquiries, and policy-related concerns with professionalism and accuracy.
• Conduct periodic reviews of client accounts to ensure adequate coverage and identify opportunities for upselling or cross-selling additional products.
• Resolve client issues and concerns in a timely and empathetic manner.
• Stay up to date on industry trends, policies, and regulations to assist clients effectively and ensure compliance.
• Collaborate with the sales and customer service teams to achieve company goals and ensure seamless customer experiences.

Qualifications/Requirements

• Proven experience in account management, customer service, or related roles within the insurance industry; personal lines experience preferred.
• Licensure: Active Property and Casualty Insurance License (or willingness to obtain within a specified timeframe).
• Strong communication, interpersonal, and problem-solving skills, with the ability to build and maintain client relationships effectively.
• Demonstrated ability to multitask, prioritize, and manage time efficiently in a fast-paced environment.
• Proficiency in using insurance management systems, Microsoft Office Suite, and/or other CRM tools.
• High level of professionalism, attention to detail, and commitment to exceeding client expectations.
• A solid understanding of personal lines insurance products, coverage options, and industry practices is highly desirable.
• Enthusiasm and initiative to continuously grow and develop within the role.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#LI-SL1

Job Summary

We are seeking a skilled and detail-oriented Commercial Lines Account Manager to join our team. The Account Manager will be responsible for maintaining and expanding relationships with our commercial clients, ensuring client satisfaction, and managing their insurance needs.

Responsibilities

• Act as the main point of contact for clients, addressing their needs and inquiries in a timely manner
• Collaborate with the sales team to identify and pursue opportunities for account growth
• Analyze clients' insurance requirements and provide suitable coverage options
• Prepare and present client proposals, renewals, and coverage recommendations
• Maintain accurate client records and policy documentation
• Monitor and manage policy endorsements, cancellations, and overall policy administration
• Stay updated on industry trends, regulations, and best practices to provide informed guidance to clients
• Build and maintain strong relationships with insurance carriers to negotiate terms and secure competitive coverage options

Qualifications/Requirements

• Proven experience as an Account Manager or similar role in the insurance industry
• In-depth understanding of commercial lines insurance products and coverages
• Strong communication and interpersonal skills to effectively build and maintain client relationships
• Ability to analyze data and provide informed insurance recommendations
• Proficiency in insurance agency management systems and Microsoft Office Suite
• Excellent organizational and time management skills
• Holds an active P&C (Property and Casualty) insurance license
• Knowledge of various insurance carriers and underwriting guidelines

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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Personal Lines Customer Service Representative

Job Summary

Seeking a dedicated and experienced Personal Lines Customer Service Representative to join a growing team. This role is an integral part of a Personal Lines department, which consists of three teams: Sales, Quoting Specialists, and Customer Service Representatives. The ideal candidate will have a strong background in insurance servicing, a proactive approach to client management, and a passion for delivering exceptional customer service.

Compensation Package

• Salary Range: $50,000 - $65,000 annually
• Incentives: 20% commission on any account rounding and new business brought into the agency
• Benefits: Comprehensive medical, dental, and vision insurance
• Professional Development: Access to a dedicated Learning and Development department for career growth and advancement

Responsibilities

• Handle all aspects of policy servicing, including policy changes, endorsements, and renewals
• Provide exceptional customer service to a portfolio of approximately 6,000 clients with $20M in premiums
• Collaborate with the Sales and Quoting Specialist teams to ensure seamless client experiences
• Identify opportunities for account rounding and cross-selling to enhance client coverage
• Maintain accurate records and documentation in the agency management system

Qualifications/Requirements

• Licenses/Designations: Property & Casualty (P&C) license required
• Experience: Minimum of 2 years in a similar role; candidates with experience at NJM are highly preferred
• Technical Skills: Familiarity with Epic software is a significant advantage but not mandatory
• Work Schedule: Hybrid role with in-office presence required on Tuesday, Wednesday, and Thursday
• Soft Skills: Strong communication, organizational, and problem-solving abilities

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#LI-PR1

Position Summary

Our client is seeking an experienced Assistant Vice President (AVP), D&O/EPL Claims professional to lead the management of complex Directors & Officers (D&O) and Employment Practices Liability (EPL) claims. This position will be responsible for overseeing high-severity and high-exposure claims, providing technical claims expertise, and working closely with brokers, insureds, coverage counsel, defense counsel, and internal stakeholders.

The ideal candidate will have extensive experience handling complex D&O and EPL claims, strong coverage knowledge, excellent analytical and negotiation skills, and the ability to make sound decisions on challenging claims matters.

Compensation:

• $180,000 - $200,000/year (based on experience)
• Annual bonus potential
• Full medical benefits
• Lucrative 401k with company match

Responsibilities

• Deliver strategic direction and technical support to junior Financial Lines Claims professionals.
• Promote a collaborative, results-driven team culture.
• Coach and support team members in strengthening their technical expertise and professional capabilities.
• Spearhead process improvements designed to increase team productivity and overall performance.
• Manage the claims lifecycle from inception through resolution, ensuring claims are handled accurately, efficiently, and in accordance with established policies and procedures.
• Assess and manage complex Financial Lines D&O and EPL claims, primarily involving duty-to-defend primary or low-excess policies.
• Partner with Underwriting, brokers, and external specialists to investigate claims and assess coverage, liability, and exposure.
• Analyze policy language, provisions, and conditions to support appropriate and consistent claims decisions.
• Oversee reserve activity and assess settlement proposals to effectively manage and control financial exposure.

Requirements

• 10+ years of insurance claims experience, with significant experience handling complex claims.
• Extensive experience with Directors & Officers (D&O) and Employment Practices Liability (EPL) claims.
• Strong knowledge of D&O and EPL policy forms, coverage issues, litigation, and claim strategies.
• Demonstrated experience handling high-severity and high-exposure claims.
• Bachelor's degree required; JD or CPCU/ARM designation a plus.

#LI-MW1

Job Summary

Seeking an experienced and detail-oriented EPLI Claims Specialist to join a dynamic team.

Compensation

• $130,000 - $160,000/year (based on experience) + bonus opportunities
• Competitive benefits package, paid time off, professional development opportunities, etc.

Responsibilities

• Investigate and manage EPLI claims from initiation to resolution.
• Analyze and interpret Employment Practice Liability insurance policies, coverage, and exclusions.
• Conduct detailed investigations, including document reviews, interviews, and collaborating with legal counsel.
• Assess the validity of claims and determine appropriate reserves.
• Negotiate settlements with claimants, attorneys, and other involved parties.
• Prepare detailed reports and documentation on claim activity and outcomes.

Requirements

• Bachelor’s degree in a related field or equivalent work experience.
• Juris Doctorate preferred
• Minimum of 5 years of experience in handling Employment Practice Liability claims
• Strong knowledge of EPL insurance products, policies, and legal frameworks.
• Ability to work independently and manage complex claims efficiently.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#LI-MW1

Personal Lines Account Manager

Job Summary

Seeking a dynamic and experienced Personal Lines Account Manager to join a growing team. This role is ideal for a motivated professional who thrives in a collaborative, flexible, and resourceful work environment. The successful candidate will manage personal lines accounts, build strong relationships within the community, and drive referrals to expand presence in the Mobile area. If you are outgoing, community-oriented, and have a proven track record in personal lines account management, we encourage you to apply.

Compensation Package

• Base Salary: $60,000 - $75,000 (negotiable based on experience and book of business)
• Commission: 30% on every $20,000 in new business

Responsibilities

• Manage and service personal lines accounts, including quoting new and renewal business.
• Build and maintain strong relationships with clients, mortgage companies, and real estate professionals in the Mobile area.
• Actively engage in community events to drive referrals and generate new business opportunities.
• Bring in new referrals on a monthly basis to support the agency's growth.
• Collaborate with internal teams to ensure client satisfaction and seamless account management.

Qualifications/Requirements

• Licenses/Designations: Property & Casualty (P&C) license required.
• Experience: Minimum of 3 years as a Personal Lines Account Manager.
• Preferred: Candidates with an existing book of business that can be transitioned.
• Technical Skills: Proficiency in Hawksoft software is preferred.
• Soft Skills:
  • Outgoing and personable demeanor.
  • Strong community involvement and networking abilities.
  • High level of integrity and professionalism.
  • Excellent communication and relationship-building skills.
  • Self-motivated and goal-oriented.

#LI-CF1

Commercial Lines Service Account Manager

Job Summary

Seeking a dedicated and professional Commercial Lines Service Account Manager to join a growing team. This role is integral to maintaining strong relationships between producers and clients, ensuring seamless communication and exceptional service. The ideal candidate will have a proven background in commercial lines account management and possess a Property & Casualty (P&C) license.

Compensation Package

• Salary Range: $40,000 - $50,000 per year
• Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Serve as the primary liaison between producers and clients, ensuring professional and effective communication
• Manage a portfolio of small market commercial lines accounts (under $20,000)
• Handle daily account management tasks, including quoting new and renewal business
• Utilize EPIC software to manage client accounts and documentation
• Provide exceptional customer service to maintain and strengthen client relationships

Qualifications/Requirements

• Licensure: Active Property & Casualty (P&C) license is required
• Experience: Minimum of 2 years of experience in commercial lines account management is highly preferred
• Technical Skills: Proficiency in EPIC software is a plus
• Skills: Strong organizational, communication, and problem-solving skills
• Work Eligibility: Must be based in Virginia or North Carolina; candidates in Richmond, VA must be open to a hybrid work arrangement

#LI-KD1