Senior General Liability Claims Adjuster

Job Summary
Seeking an experienced and detail-oriented Senior General Liability Claims Adjuster to join a growing team. This fully remote position is ideal for candidates. The individual in this role will be responsible for managing a portfolio of General Liability and Commercial Auto claims, ensuring timely and accurate resolution in accordance with company standards.

Compensation Package

• Salary Range: $78,000 – $92,000 annually (commensurate with experience).
• Competitive benefits package, paid time off, professional development opportunities, etc.

Responsibilities

• Manage a diverse portfolio of General Liability and Commercial Auto claims.
• Handle primarily property damage claims, with some bodily injury exposures.
• Oversee litigated files and coordinate with defense counsel as needed.
• Ensure compliance with all internal guidelines and applicable regulations.
• Collaborate with internal teams and external partners to achieve effective claim outcomes.
• Maintain detailed and organized claim documentation throughout the process.

Qualifications/Requirements

• Minimum of 5 years of experience handling General Liability claims.
• Active Adjuster’s License required.
• Strong understanding of liability claims and litigation management.
• Excellent negotiation, communication, and analytical skills.
• Ability to work independently in a remote environment while maintaining high accuracy and service standards.
• Proficiency with claims management systems and Microsoft Office Suite.

• Previous Hawaii General Liability experience highly preferred.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#LI-MW1

 #LI-PR1

Employee Benefits Account Executive

The Employee Benefits Account Executive manages a book of small to large market groups. They act as each client’s strategic benefits advisor and direct Account Managers on day-to-day service.

Key Responsibilities

• Serve as primary contact and strategic advisor for small, mid and large market employer groups
• Manage renewals, including RFPs and carrier negotiations
• Advise clients on fully insured, level-funded and self-funded funding strategies
• Analyze claims and renewal data and present recommendations to clients
• Delegate service and administrative tasks to Account Managers and oversee their work
• Act as the escalation point for complex client and carrier issues

Qualifications

• 5+ years of employee benefits experience at a brokerage or consulting firm
• Experience with fully insured, self-funded and level-funded plans
• Proven experience managing renewals and carrier negotiations
• Experience directing Account Managers
• Active Life & Health license
• Strong communication and presentation skills

#LI-KR1

Customer Service Representative

• Complex Claims Management & Client Advocacy
• Escalation Authority & Issue Resolution
• Strategic Client Relationship Management
• Technical Expertise & Risk Management
• Operational Excellence & Accountability
• Preferred Qualifications
• Core Competencies
• Physical Demands & Work Environment

Technical Claim Director - Casualty Major Case Unit

Job Summary

Seeking a highly skilled and experienced Technical Claim Director to join a Casualty Major Case Unit. This role involves managing high-exposure, complex bodily injury and property damage claims across the United States (excluding New York). The ideal candidate will possess a strong background in general liability claims, exceptional analytical skills, and the ability to develop and implement effective claim resolution strategies. This is a hybrid position requiring three days per week onsite at one of the office locations.

Compensation Package

• Base Salary: $130,000 - $180,000 per year
• Bonus: Up to 15-20% annual bonus
• Comprehensive Benefits:
  • Medical, dental, and vision insurance
  • Flexible spending and health savings accounts
  • Group life and AD&D insurance (2x base salary)
  • Voluntary life, critical illness, and accident insurance
  • Short-term and long-term disability benefits
• Work-Life Balance:
  • Paid time off (PTO) and holidays
  • Paid volunteer time off (VTO)
  • Parental and family care leave
  • Flexible and hybrid work arrangements
  • Fitness center discounts and free virtual fitness platform
  • Employee assistance program
• Professional Development:
  • Training and certification opportunities
  • Tuition reimbursement
  • Education bonuses

Responsibilities

• Manage high-exposure, complex bodily injury and property damage claims across the U.S. (excluding New York).
• Conduct thorough fact investigations, coverage analyses, injury/damages evaluations, and litigation management.
• Develop and implement claim resolution strategies, including independent handling of mediations and trials.
• Select, retain, and direct defense counsel for litigated cases.
• Collaborate with underwriting teams on industry trends, case law, and statutory developments.
• Lead special projects and other duties as assigned.
• Occasional travel for mediations and trials as necessary.

Qualifications/Requirements

• Education: Bachelor’s degree in business administration, insurance, or a related field. A Juris Doctorate with relevant insurance coverage or defense litigation experience is a plus.
• Experience: Minimum of 8 years of relevant legal or insurance-related experience with general liability claims.
• Expertise:
  • Extensive experience handling general liability claims involving bodily injury and property damage with significant exposure under both primary and excess policies.
  • Strong knowledge of case law, statutes, and procedures impacting general liability claims.
  • Experience with claims involving various insurance risks and policies (e.g., construction, premises liability, security, marine).
• Skills:
  • Proactive investigation and strategic claim-handling abilities.
  • Strong risk transfer identification and pursuit skills.
  • Superior writing and communication skills for effective collaboration with insureds, claimants, underwriters, and management.

#LI-BC1

Claims Examiner - Casualty/CGL - BI & PD

Job Summary

Seeking a dedicated and experienced Claims Examiner specializing in Casualty/Commercial General Liability (CGL) with a focus on Bodily Injury (BI) and Property Damage (PD). This role requires a proactive professional to manage general liability claims, ensuring fair, timely, and cost-effective resolutions. The position is hybrid, requiring three days a week onsite.

Compensation Package

• Base Salary: $85,000 - $115,000 per year
• Bonus: Up to 10-15% annual target bonus
• Comprehensive Benefits:
  • Medical, dental, and vision insurance
  • Paid time off (PTO) and holidays
  • Paid volunteer time off (VTO)
  • Parental and family care leave
  • Flexible and hybrid work arrangements
  • Fitness center discounts and free virtual fitness platform
  • Employee assistance program
  • Short-term and long-term disability benefits
  • Life and AD&D insurance (2x base salary)
  • Voluntary life, critical illness, and accident insurance options
• Professional Development:
  • Training and certification opportunities
  • Tuition reimbursement
  • Education bonuses

Responsibilities

• Manage general liability claims involving property damage and bodily injury to achieve optimal outcomes.
• Conduct thorough investigations and assess coverage issues, issuing appropriate documentation and coverage letters.
• Establish and maintain accurate reserves for claims.
• Pursue risk transfer opportunities, including contractual indemnity and additional insured issues.
• Collaborate with insureds, claimants, underwriters, and internal teams to resolve claims effectively and efficiently.
• Ensure compliance with company best practices and deliver timely resolutions.

Qualifications/Requirements

• Bachelor’s degree in Business Administration, Insurance, or a related field.
• Minimum of 4 years of relevant legal or insurance-related experience.
• A law degree is a plus.
• Proven expertise in handling general liability claims, particularly those involving bodily injury and property damage.
• Strong knowledge of case law, statutes, and procedures relevant to claims handling.
• Demonstrated ability in proactive investigation, risk transfer, claim handling, attorney management, and claims resolution.
• Exceptional written and verbal communication skills.

#LI-BC1

Senior Casualty Claims Examiner - Construction Defect

Job Summary

Seeking a highly skilled and experienced Senior Casualty Claims Examiner - Construction Defect to join a dynamic and growing team. This is a fully remote position, offering the opportunity to work in a collaborative and entrepreneurial environment. The ideal candidate will have a strong background in construction defect claims handling, with a focus on coverage analysis, litigation management, and resolution strategies. If you are passionate about claims management and thrive in a fast-paced, innovative setting, we encourage you to apply.

Compensation Package

• Salary Range: $120,000 - $140,000 per year
• Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

As a Senior Casualty Claims Examiner, your key responsibilities will include:

• Managing a caseload of approximately 120 construction defect claims.
• Conducting coverage analysis and drafting coverage position letters.
• Evaluating and resolving construction defect and third-party property damage claims.
• Collaborating with co-carriers to determine time on risk, case values, and resolution strategies.
• Conducting liability investigations and ensuring compliance with DOI regulations.
• Assigning defense counsel and formulating litigation plans and budgets.
• Coordinating the retention of experts within agreed-upon budgets.
• Establishing and revisiting indemnity and expense reserves based on exposure analysis.
• Preparing and presenting authority requests for cases exceeding personal authority limits.
• Attending mediations, settlement conferences, and trials as necessary.
• Staying current on changes in case law and industry trends.
• Assisting underwriting and other business partners as needed.

Qualifications/Requirements

To be successful in this role, you should meet the following qualifications:

• Bachelor’s degree or equivalent experience required.
• Professional designations such as CPCU, AIC, or SCLA are a plus.
• Minimum of 10 years of overall claims experience, with at least 5 years in construction defect claims handling.
• Strong background in casualty claims and litigation management.
• Must be licensed or able to obtain licenses in all required states (home state license required; TX, FL, and CA licenses preferred).
• Strong written and verbal communication skills.
• Ability to work independently in a less structured, collaborative environment.
• Commitment to obtaining a California claims license within the first 90 days (support and costs provided).

#LI-BC1

Employee Benefits Account Manager

Job Summary

Seeking a dedicated and experienced Employee Benefits Account Manager to join a team. The ideal candidate will have a strong background in employee benefits, including enrollments, proposals, and claims assistance. If you are passionate about delivering exceptional service and have a proven track record in the field, encourage you to apply.

Compensation Package

• Salary Range: $60,000 - $80,000 annually
• Comprehensive benefits package, including health insurance, life insurance, dental insurance, disability insurance, and long-term care options.

Responsibilities

• Manage and oversee enrollments, proposals, and claims processes for fully insured accounts.
• Provide exceptional service to clients, ensuring their needs are met promptly and professionally.
• Collaborate with internal teams to deliver tailored solutions for clients.
• Maintain accurate records and documentation for all client interactions and transactions.
• Stay updated on industry trends and regulations to provide informed guidance to clients.

Qualifications/Requirements

• Minimum of 3 years of experience in employee benefits or a related field.
• Strong knowledge of fully insured accounts and associated processes.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational abilities.
• Proficiency in relevant software and tools.

#LI-KR1

Commercial Lines Producer

Job Summary

Seeking dynamic and motivated individuals to join a team as Commercial Lines Producers. This role offers a unique opportunity to work in a fast-paced, growth-oriented environment with high earning potential, equity opportunities, and hands-on mentorship. As a Commercial Lines Producer, you will focus on prospecting new business, building client relationships, and driving sales in the middle-market commercial sector. This position is ideal for individuals with a strong sales background, a go-getter mentality, and a passion for achieving results.

Compensation Package

• Base Salary (Year 1): $65,000 - $75,000 (declines by 1/3 over three years to transition to commission-only)
• Commission Structure: 40% on new business, 30% on renewals
• Activity Bonuses: Up to $1,000/month for meeting activity goals during the first two years
• Equity Opportunity: Eligibility to earn equity in the company once your book of business reaches $250,000
• Benefits: Comprehensive benefits package

Responsibilities

• Proactively prospect and secure new business opportunities in the middle-market commercial sector
• Collaborate with the VP of Sales to develop and implement effective sales techniques
• Participate in structured training programs, including attendance at a sales school in Tennessee
• Build and maintain strong client relationships through regular meetings and communication
• Develop expertise in a primary and secondary industry vertical to focus your sales efforts
• Work both in-office (2-3 days per week) and in the field to meet with clients and prospects

Qualifications/Requirements

• Required Experience:
  • 3-4 years of B2B sales experience OR
  • 2-3 years in a Producer Assistant or insurance-related role
  • Experience in prospecting and conducting client meetings
• Preferred Qualifications:
  • Property & Casualty (P&C) license (preferred but not required)
  • Risk Management or Business/Sales degree (recent graduates considered)
• Soft Skills:
  • Hungry, go-getter mentality with a strong drive to succeed
  • Passion for sales and building client relationships
  • Strong communication and interpersonal skills
  • Competitive spirit, with a preference for individuals with a background in athletics
  • Ability to thrive in a fast-paced, results-driven environment

#LI-TR2

Senior Commercial Underwriter

Job Summary

Seeking a highly skilled and experienced Senior Commercial Underwriter to join a dynamic team. This role offers the opportunity to inherit an established book of business. The ideal candidate will have a strong background in commercial underwriting, particularly in Property & Casualty (P&C) lines, and will be responsible for managing relationships with approximately 20+ independent agencies.

Compensation Package

• Base Salary: Up to $95,000 (flexible for exceptional candidates)
• Profit Sharing: Up to 3%
• Annual Bonus: Discretionary, based on performance

Responsibilities

• Manage an existing underwriting book valued at approximately $10M–$12M.
• Build and maintain strong relationships with 20+ independent agencies.
• Underwrite and assess risks across various commercial lines, including:
  • Commercial Auto
  • Oil & Gas
  • Renewable Energy
  • Marine and Umbrella
  • Smaller commercial accounts and middle-market business
• Collaborate with the underwriting and marketing teams to achieve business objectives.
• Provide professional written communication to agents and stakeholders.
• Attend occasional industry events, agent visits, or trade shows (approximately once per quarter).

Qualifications/Requirements

• Experience: 5+ years of commercial underwriting experience (strong preference for candidates with this level of experience; those with slightly less may be considered for an Underwriter title).
• Expertise:
  • Commercial P&C underwriting (required).
  • Commercial auto experience (highly desirable).
  • Oil & gas/energy underwriting (preferred but not required).
• Skills:
  • Strong written communication skills.
  • Proven ability to manage independent agency relationships.
• Background: Carrier underwriting experience is highly preferred.
• Flexibility: Candidates with broader commercial underwriting experience, even without energy specialization, are encouraged to apply.

#LI-BR1

Commercial Lines Account Manager

Job Summary

Seeking a dedicated and detail-oriented Commercial Lines Account Manager to join a well-established and locally owned independent insurance agency. This role is an excellent opportunity for an experienced professional or someone looking to transition from personal lines to commercial lines within an agency setting.

As a Commercial Lines Account Manager, you will play a pivotal role in managing small business accounts, ensuring client satisfaction, and contributing to the growth and retention of the client base. If you are passionate about providing exceptional service and thrive in a collaborative environment, encourage you to apply.

Compensation Package

• Salary Range: $50,000 - $70,000 annually, with potential to earn up to $75,000 based on experience.
• Bonus: Annual performance-based bonus.
• Commissions: 4%-5% on new business.
• Benefits:
  • Medical insurance (85% employer-paid for employees).
  • Voluntary dental and vision plans.
  • Paid Time Off (PTO):
    • 16 days in the first year (negotiable).
    • 21 days after 5 years.
    • 26 days after 10 years.
  • Short-Term Disability (STD), Long-Term Disability (LTD), and $50,000 life insurance (employer-paid).
• Work Environment: Hybrid preferred, with remote options available for candidates based in New Mexico.

Responsibilities

• Manage a portfolio of small business accounts, specializing in contractors, trucking, hospitality, restaurants, and non-profits.
• Handle new business and renewal processes, ensuring timely and accurate completion.
• Provide exceptional customer service by addressing client inquiries, resolving issues, and maintaining strong relationships.
• Collaborate with producers and other team members to support agency growth and retention goals.
• Utilize EPIC software to manage accounts and maintain accurate records.
• Stay informed about industry trends and changes in insurance regulations.

Qualifications/Requirements

• Licenses/Certifications: Property & Casualty (P&C) license required.
• Experience: 1-5+ years in a similar role; open to candidates transitioning from personal lines to commercial lines with prior agency experience.
• Technical Skills: Proficiency in EPIC software preferred.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Team-oriented mindset with a commitment to providing outstanding customer service.

#LI-ID1