Job Description

Inside Sales and Service Agent (Account Manager)

Job Summary

Looking for a professional and client-focused Inside Sales and Service Agent (Account Manager) to join a dynamic team. This fully remote position (must reside within 60 miles of Austin, TX) offers the opportunity to manage a growing book of business, primarily consisting of small commercial accounts and personal lines. The ideal candidate will have a strong background in commercial lines, a willingness to learn personal lines, and a passion for delivering exceptional customer service. This role is perfect for someone who thrives in a team-oriented environment and values autonomy in their work.

Responsibilities

• Manage and service a commercial book of business, with opportunities to grow personal lines.
• Handle inbound leads, market new business, and manage renewals.
• Provide client-facing support, guiding customers through their insurance needs with professionalism and expertise.
• Quote and market new and renewal business, focusing on customer satisfaction and retention.
• Collaborate with a transparent and supportive team to achieve company goals.

Qualifications/Requirements

• Licenses: Active Property & Casualty (P&C) license required.
• Experience: Minimum of 3+ years in commercial lines; willingness to learn personal lines is essential.
• Technical Skills: Proficiency in EPIC software is preferred.
• Soft Skills: Professional, polished, and client-focused with excellent communication and interpersonal skills.
• Work Environment: Must have a dedicated home office setup (not a temporary or shared space).
• Location: Must reside within 60 miles of Austin, TX.

If you are a motivated and experienced insurance professional looking to join a collaborative and growth-focused team, we encourage you to apply.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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