Job title: Commercial Insurance Account Manager
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Account Manager
Location: Mount Airy, MD
Job published: 12/10/2025
Job ID: 147239

Job Description

Commercial Lines Account Manager

Job Summary

Seeking a dedicated and experienced Commercial Lines Account Manager to join a growing team. This role is pivotal in managing and servicing a book of small commercial lines accounts, including generalist and contractor accounts up to $100,000. The ideal candidate will have a strong background in commercial insurance, excellent customer service skills, and the ability to work independently with minimal training. This is an exciting opportunity to join a well-established agency with room for growth and long-term career development.

Compensation Package

  • Base Salary: $50,000 - $60,000 (Dependent on Experience)
  • Earning Potential: $60,000 - $80,000 (including commissions and bonuses)
  • Benefits:
    • 70% Employee Health Coverage
    • Paid Voluntary Benefits (Short-Term Disability, Long-Term Disability, Accident Insurance)
    • 12 Days Paid Time Off (PTO) + 6 Sick Days
    • Simple IRA with 3% Employer Match
  • Work Arrangement: On-site or hybrid for highly qualified candidates with relevant experience (must be able to work independently with minimal training).

Responsibilities

  • Manage and service a book of small commercial lines accounts, including generalist and contractor accounts up to $100,000.
  • Handle policy changes, address client inquiries, and assist with claims.
  • Provide exceptional customer service to current clients.
  • Quote new and renewal business as needed.
  • Collaborate with team members to ensure client satisfaction and retention.
  • Limited sales responsibilities (7% commission on first-year sales, no renewals).

Qualifications/Requirements

  • Licensure: Property & Casualty (P&C) license is required.
  • Experience: Minimum of 2+ years of experience in commercial lines insurance.
  • Preferred Experience: Familiarity with Erie Insurance is highly desirable.
  • Technical Skills: Proficiency in IMS Zanatek and Agency Zoom CRM software is preferred.
  • Work Ethic: Must be a self-starter capable of hitting the ground running with minimal training.
  • Interpersonal Skills: Strong communication and customer service skills.

#LI-DW2