Job title: Personal Lines Account Manager
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Account Manager
Location: Martinsville, VA
Job published: 12/10/2025
Job ID: 147232

Job Description

Personal Lines Account Manager

Job Summary

Seeking a dedicated and experienced Personal Lines Account Manager to join a team. With a rich history dating back to 1890, the organization has been a trusted name in the industry and continues to grow through strategic acquisitions. This role offers the opportunity to work in a hybrid environment, providing a balance between in-office and remote work. The ideal candidate will have a strong background in personal lines insurance, excellent customer service skills, and the ability to manage back-end servicing and support tasks efficiently.

Compensation Package

  • Salary: Up to $45,000 annually
  • Benefits: Comprehensive medical, dental, and vision insurance fully covered by the company

Responsibilities

  • Provide exceptional back-end servicing and support for personal lines accounts
  • Assist with quoting new and renewal business
  • Maintain and update client records using Salesforce software
  • Collaborate with team members to ensure client satisfaction and retention
  • Stay informed about industry trends and updates to provide accurate and timely advice to clients

Qualifications/Requirements

  • Minimum of 3 years of experience in personal lines insurance within an agency setting
  • Active Property & Casualty (P&C) license required; additional designations are a plus
  • Proficiency in Salesforce or similar CRM software
  • Strong organizational and communication skills
  • Ability to work independently and as part of a team
  • Detail-oriented with a commitment to delivering high-quality service

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