Job Description

Job Title: Senior Claims Representative – Professional Liability

Job Summary

Seeking an experienced claims professional to manage a diverse portfolio of miscellaneous professional liability (MPL) claims. This remote position involves direct handling of both litigated and non-litigated files across a range of professions, including but not limited to attorneys, accountants, real estate professionals, insurance agents, allied health practitioners, and consultants. The role requires strong analytical skills, excellent communication, and a deep understanding of MPL coverages.

Responsibilities

• Manage an active caseload of litigated and non-litigated MPL claims with varying complexity
• Analyze and resolve coverage issues and evaluate risk transfer opportunities
• Collaborate with defense counsel on litigation strategy, budgeting, and expert selection
• Participate in mediations and negotiate settlements within assigned authority
• Draft clear and concise coverage position letters and other key claim documentation
• Maintain accurate file documentation in accordance with company and regulatory standards
• Monitor and manage loss adjustment expenses in coordination with billing processes
• Ensure timely and adequate reserving on assigned files
• Participate in occasional travel for mediations, trials, trainings, or related meetings
• Maintain current adjuster licenses and stay compliant with state requirements

Qualifications/Requirements

• Bachelor’s degree required
• Active adjuster license in home state required
• Minimum 2 years of experience managing MPL claims, including at least 1 year handling a litigated desk
• Strong knowledge of MPL coverages and litigation management
• Excellent written and verbal communication skills
• Proven ability to prioritize tasks, meet deadlines, and work independently in a remote setting
• Proficiency in Microsoft Word, Excel, and internet-based applications
• Industry designations such as AIC, SCLA, or CPCU preferred
• Ability to exercise sound judgment in sensitive and complex situations

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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