Job Description

ABOUT US:

The Jonus Group specializes in placing top talent within the insurance industry. We are currently seeking a dynamic, proactive, and forward-thinking Office Administrative Assistant for one of Texas’s fastest-growing insurance agencies.  Your role will be to help ensure smooth operations by providing exceptional support to the team. This role is ideal for someone who values accuracy. If you thrive in a dynamic, fast-paced environment and love going the extra mile, we want to hear from you!

JOB RESPONSIBILITIES:

• Support Operations: Handle day-to-day office tasks such as answering phones, managing emails, and maintaining office supplies with precision and reliability.
• Project Coordination: Support project managers with coordination tasks, such as completing individual project tasks, tracking project timelines, and managing project documentation to ensure accuracy and timeliness.
• Individual & Medicare Support: Provide critical support to our Individual & Medicare team during the peak busy season, ensuring detailed and accurate assistance.
• Team Assistance: Assist team members with various tasks throughout the day as assigned, always maintaining a high level of detail and organization.
• Client Support: Provide excellent customer service and address inquiries or concerns promptly and professionally, ensuring all client interactions are handled with care and accuracy.
• Documentation and Filing: Maintain accurate and organized records, including client files, policy documents, and other important paperwork, ensuring everything is meticulously documented.
• Office Upkeep: Ensure the office environment is clean, organized, and welcoming for both clients and team members, demonstrating a conscientious approach to workspace management.
• Process Improvement: Identify opportunities to streamline office processes and implement efficient solutions to enhance productivity, always with a focus on quality and precision.

EDUCATION AND EXPERIENCE:

• 2+ years’ experience in a collaborative office role, demonstrating a high level of accuracy and attention to detail.
• Strong organizational abilities with meticulous attention to detail, ensuring all tasks are completed accurately and efficiently.
• Excellent verbal and written communication skills, with the ability to convey information clearly and concisely.
• Ability to pivot and rapidly shift focus on priority tasks as needed, maintaining a high level of detail-oriented work.
• Willingness to take initiative and drive positive change, with a conscientious approach to all tasks.
• A positive attitude and passion for supporting team success, always demonstrating reliability and dependability.
• Ability to work both independently and collaboratively in a fast-paced environment, with a strong focus on quality and precision.
• Attention to detail, able to pivot and multi-task, can work in a fast paced environment 
• Advanced understanding of software programs such as Microsoft Office Suite, Excel, Word, Adobe DocuSign, Spreadsheets, and Monday.com preferred. Ability to learn new systems quickly.

COMPENSATION AND SCHEDULE:

• $18-$22/hr based on experience
• Medical, dental, vision benefits offered
• Monday - Friday 8am-5pm in office 

#LI-ET1