Job Description

Overview: We are seeking a Senior Commercial Auto/General Liability Claims Adjuster. The ideal candidate will actively manage and effectively oversee assigned NAC business accounts for Auto and General Liability claims written on a guaranteed cost basis, high deductible, and self-insured retention basis handled by third party administrators.

Responsibilities:

• Actively manage and oversee assigned NAC business accounts for Auto and General Liability claims
• Ensure proper claims handling and service delivery by working with third party administrators
• Assist in the risk selection process by working with Underwriting and Risk Control
• Identify loss trends on an account or book of business level

Qualifications:

• Minimum of seven (7) years’ working experience overseeing and managing multi-line claims with auto/general liability; preferred 10+ years
• Proper Adjuster Licenses in all applicable states
• Ability to handle high severity claims
• Knowledge & expertise with multiple jurisdictions
• Previous experience working for a TPA or TPA oversight role is a plus
• Strong communication, problem-solving, and time management skills
• Willingness to travel 25% for mediations and meetings with brokers/underwriters

Day-to-day: The successful candidate will work with third party administrators, participate in client set-up meetings, attend mediations and trials, and assist in the risk selection process. They will also be responsible for identifying loss trends and resolving any claims or service issues that arise.

Benefits:

• Competitive salary
• Up to 10% target bonus based on company and personal performance
• Cell phone stipend $85/month
• Employee Stock Option Program
• 401(k) Plan and Pension Plan
• 12 Company Paid Holidays
• 25 PTO days (accrued throughout the year)

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