Job Description

Senior Claims Specialist - (GL & Construction Defect)

Job Summary

Seeking a highly skilled and experienced Senior Claims Specialist to join a team. This role involves managing a portfolio of commercial general liability and commercial auto claims, including construction defect losses.. The ideal candidate will have a strong background in claims handling, litigation management, and settlement strategies.

Compensation Package

• Salary Range: $75,000 - $95,000+ (depending on experience)
• Bonuses:
  • Variable bonus based on company and personal performance
  • Profit-sharing bonus (up to 3%)
• Benefits:
  • Medical, dental, and vision coverage
  • Commuter benefits

Responsibilities

• Manage a portfolio of commercial general liability and commercial auto claims, including small to medium-sized construction defect losses.
• Investigate claims to evaluate coverage, liability, damages, and exposure.
• Obtain and analyze policies, reports, statements, medical records, expert opinions, and other documentation necessary for claim resolution.
• Develop and execute effective claim resolution, settlement, and reserving strategies within assigned authority.
• Analyze and negotiate settlements to achieve appropriate claim outcomes.
• Communicate coverage positions and claim decisions to insureds, claimants, brokers, legal counsel, and business partners.
• Participate in mediations, arbitrations, depositions, settlement conferences, and trials as needed.
• Authorize payments within delegated authority and ensure timely and accurate claim handling.
• Maintain complete and accurate claim documentation, correspondence, reports, and settlement records.
• Collaborate with underwriting, marketing, risk engineering, and other internal partners to strengthen customer relationships and improve business results.
• Serve as a resource on casualty claims handling, coverage analysis, litigation management, and settlement strategies.

Qualifications/Requirements

• Education: Bachelor's degree in Business, Risk Management, Insurance, Finance, or a related field, or equivalent experience.
• Experience:
  • 5+ years of commercial casualty claims handling experience.
  • Experience handling commercial general liability and/or commercial auto claims.
  • 2+ years of experience managing a litigated desk.
  • Exposure to claims ranging from $50,000 to $500,000.
  • Familiarity with industries such as oil & gas, underground tank, environmental, and construction.
• Skills:
  • Strong analytical, negotiation, communication, and organizational skills.
  • Knowledge of policy interpretation, coverage analysis, reserving practices, and litigation management.
• Licensing: Adjuster license preferred (home state license in TX or FL is advantageous; assistance will be provided to obtain licenses if needed).
• Other Requirements: Ability to travel as needed.

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