Job Description

Senior Claims Representative - General Liability & Auto

Job Summary

Seeking a highly skilled and experienced Senior Claims Representative to join a team. This role involves managing a portfolio of commercial general liability and commercial auto claims . The ideal candidate will have a strong background in claims handling, litigation management, and settlement strategies, with a focus on industries such as construction, energy, and environmental sectors.

Compensation Package

• Salary Range: $70,000 - $80,000+ (depending on experience)
• Bonuses:
  • Variable bonus based on company and personal performance
  • Profit-sharing bonus (up to 3%)
• Benefits:
  • Medical, dental, and vision coverage
  • Wellness plans
  • Tuition reimbursement
  • Employee stock purchase plan
  • Commuter benefits

Responsibilities

• Manage a portfolio of commercial general liability and commercial auto claims.
• Investigate claims to evaluate coverage, liability, damages, and exposure.
• Analyze policies, reports, statements, medical records, and expert opinions to resolve claims.
• Develop and execute effective claim resolution, settlement, and reserving strategies.
• Negotiate settlements to achieve appropriate claim outcomes.
• Communicate coverage positions and claim decisions to insureds, claimants, brokers, and legal counsel.
• Participate in mediations, arbitrations, depositions, settlement conferences, and trials as needed.
• Authorize payments within delegated authority and ensure timely and accurate claim handling.
• Maintain complete and accurate claim documentation and records.
• Collaborate with internal partners to strengthen customer relationships and improve business results.
• Serve as a resource on casualty claims handling, coverage analysis, litigation management, and settlement strategies.

Qualifications/Requirements

• Education: Bachelor’s degree in Business, Risk Management, Insurance, Finance, or a related field (required).
• Experience:
  • Minimum of 5 years of experience handling commercial general liability and/or commercial auto claims.
  • At least 2 years of experience managing a litigated desk.
  • Exposure to claims ranging from $50,000 to $500,000.
  • Caseload management of 85-100 claims.
• Licensing: Adjuster license preferred (home state license in TX or FL is ideal; assistance provided to obtain licenses if needed).
• Skills: Strong analytical, negotiation, communication, and organizational skills.
• Knowledge: Policy interpretation, coverage analysis, reserving practices, and litigation management.
• Travel: Ability to travel as needed.

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