Job Description

Personal Lines Account Manager

Job Summary

Seeking a dedicated and client-focused Personal Lines Account Manager to join a growing team. In this role, you will manage smaller-scale accounts, ensuring exceptional service and support for a valued clients. A company prides itself on fostering a collaborative and flexible work environment where team members are encouraged to share ideas and support one another.

Compensation Package

• Salary Range: $55,000 - $75,000 annually
• Bonus Structure: $30 bonus per policy, with an average of 30 policies per month (approximately $900/month in bonuses)
• Benefits:
  • Health insurance - Memberships to Costco and Sam’s Club
  • Short-Term Disability (STD) and Long-Term Disability (LTD) coverage
  • Three weeks of paid time off (excluding sick days and holidays)
• Work Schedule: Onsite five days a week, with one day of flexibility for remote work

Responsibilities

• Manage and service personal lines insurance accounts, ensuring client satisfaction and retention
• Provide expert advice and solutions tailored to client needs
• Process policy changes, renewals, and endorsements using Ezlynks and AMS360 software
• Build and maintain strong relationships with clients, ensuring a high level of trust and communication
• Collaborate with team members to share ideas and improve processes
• Stay updated on industry trends and regulations to provide the best service possible

Qualifications/Requirements

• Licensure: Property & Casualty (P&C) license required
• Experience: 1-2 years of experience in personal lines insurance preferred; experience with commercial lines is a plus
• Software Proficiency: Familiarity with Ezlynks and AMS360 is highly desirable
• Soft Skills:
  • Strong interpersonal and communication skills
  • Ability to work independently or collaboratively in a team environment
  • Flexible and adaptable to changing priorities
  • A client-focused mindset with a commitment to delivering exceptional service

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