Job Description

About the Opportunity:
We are partnering with a leading insurance carrier seeking a Team Manager, Construction Claims to lead a team handling complex construction-related claims. This is a high-impact leadership role responsible for driving claim strategy, developing talent, and ensuring best-in-class claims handling practices.

The ideal candidate is a proven claims leader with deep expertise in construction defect, general liability, and complex litigation.

Compensation Package

• Salary Range: $130,000 - $150,000 per year (based on experience and qualifications)
• Opportunity to lead a high-performing team in a specialized and complex claims environment
• Visible leadership role with influence on strategy and operational success
• Supportive and collaborative culture with strong executive backing
• Bonus potential and comprehensive benefits
• Flexible work environment (remote and hybrid options are available)

Responsibilities

• Lead, mentor, and develop a team of Construction Claims Examiners handling complex, high-exposure claims
• Oversee claim handling activities to ensure quality, consistency, and adherence to best practices
• Provide technical guidance on complex coverage issues, litigation strategy, and claim resolution
• Monitor claim performance, including reserving accuracy, cycle times, and overall outcomes
• Partner with defense counsel and vendors to ensure effective litigation management and cost control
• Collaborate cross-functionally with underwriting, risk engineering, and senior leadership
• Conduct file reviews and audits to ensure compliance with company and regulatory standards
• Drive process improvements and contribute to strategic initiatives within the claims organization

Qualifications/Requirements

• 7+ years of claims handling experience, with a strong focus on construction defect and/or complex construction General Liability claims
• 3+ years of leadership or supervisory experience preferred
• Deep knowledge of construction claims, litigation management, and coverage analysis
• Proven ability to lead teams, develop talent, and drive performance
• Strong analytical, decision-making, and negotiation skills
• Excellent communication and stakeholder management abilities
• Bachelor’s degree preferred; industry designations (CPCU, AIC, SCLA) are a plus

#LI-MW1