Job Description

Employee Benefits Account Manager (EBAM)

Job Summary

Seeking a highly skilled and experienced Employee Benefits Account Manager (EBAM) to join a growing team. With over 21 years of excellence and a strong, team-centric culture, recognized as one of the top 30 agencies in the country by Reagan & Associates. This role offers the opportunity to work with a dynamic team, manage client accounts, and contribute to the success of a company that values its employee-owners. If you are a dedicated professional with a passion for delivering exceptional service, encourage you to apply.

Compensation Package

• Salary Range: $70,000 - $90,000 annually (DOE). Candidates with exceptional experience may be considered up to $100,000.
• Benefits: Comprehensive medical coverage (100% employer-paid).
• Work Arrangement: Hybrid work model with up to 2 remote workdays per week.
• Travel: No travel required.

Responsibilities

• Manage client accounts, including groups ranging from 150 to 500 lives, with some smaller and larger accounts.
• Provide expert guidance on employee benefits, including all lines of coverage and self-funded accounts.
• Assist clients during enrollment periods by explaining benefits and addressing inquiries.
• Ensure seamless service delivery and maintain strong client relationships.
• Support producers in quoting and servicing renewal business.
• Maintain compliance with industry regulations and best practices.
• Utilize Applied Epic software for account management and documentation.

Qualifications/Requirements

• Minimum of 5+ years of agency benefits account management experience.
• Licensure in Life & Health (L&H) is required.
• Strong knowledge of self-funded accounts and generalist experience across all lines of coverage and industries.
• Experience with compliance is highly desirable.
• Familiarity with Applied Epic software is preferred.
• Exceptional organizational skills and attention to detail.
• Excellent communication and interpersonal skills, with a client-focused approach.
• Ability to work collaboratively in a team-oriented environment.
• Candidates with TPA or MGA experience and extensive self-funded expertise will also be considered. However, experience with captive or carrier accounts is not applicable.

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