Job Description

Claims Examiner - Commercial Auto Property Damage

Job Summary

Seeking a dedicated and detail-oriented Claims Examiner specializing in Commercial Auto Property Damage to join a team. This role involves managing, processing, and resolving 1st and 3rd party Commercial Material Damage claims within defined authority. The ideal candidate will have a strong background in commercial/transportation claims handling, excellent communication skills, and a proactive approach to claim resolution. This is a hybrid position requiring three days per week onsite at one of the office locations.

Compensation Package

• Salary Range: $75,000 - $95,000 per year, plus up to 10% bonus.
• Annual Bonus Plans: Up to 15% target bonus plan.
• Comprehensive Benefits:
  • Medical, dental, and vision insurance.
  • Flexible spending and health savings accounts.
  • Group life and AD&D insurance (2x base salary).
  • Voluntary life, critical illness, and accident insurance.
  • Short-term and long-term disability benefits.
• Work-Life Balance:
  • Paid time off (PTO) and holidays.
  • Paid volunteer time off (VTO).
  • Parental and family care leave.
  • Flexible and hybrid work arrangements.
  • Fitness center discounts and free virtual fitness platform.
  • Employee assistance program.
• Professional Development:
  • Training and certification opportunities.
  • Tuition reimbursement.
  • Education bonuses for successful completion of approved courses and certifications.

Responsibilities

• Directly handle 1st and 3rd party Commercial Transportation and Trucking Physical Damage claims, including coverage, liability, damages, and reserves.
• Investigate, analyze, and resolve claims in a timely and efficient manner.
• Manage subrogation, arbitration, and salvage processes.
• Collaborate with appraisers, investigators, adjusters, and experts as needed.
• Maintain accurate and comprehensive claim files, ensuring proper documentation and resolution.
• Review and verify policy limits, deductibles, locations, exclusions, and endorsements.
• Monitor claim status for potential exposure opportunities.
• Participate in special projects as assigned.

Qualifications/Requirements

• Bachelor’s degree in Business Administration, Insurance, or a related field.
• Minimum of 4 years of claims handling experience, preferably within the commercial/transportation field.
• Proven experience in handling commercial trucking, bus, and/or commercial auto claims is required. Experience with moving and storage cargo claims is a plus.
• AIC or CPCU designation is preferred.
• Strong knowledge of commercial transportation policies, including trucking policies.
• Exceptional communication and negotiation skills.
• Detail-oriented with excellent organizational abilities.
• Self-motivated and proactive in claim investigation and resolution.

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