Job Description

Commercial Lines CSR (Small Commercial / Select Business Unit)

Job Summary

Seeking a dedicated and experienced Commercial Lines Customer Service Representative (CSR) to join a team. This role is fully remote, offering an excellent opportunity for professionals with a Property & Casualty (P&C) license and expertise in vendor certificates. Whether you are an experienced assistant or a seasoned CSR, this position provides a dynamic and supportive environment to grow your career.

Compensation Package

• Salary between $55,000 - $60,000 (depending on experience)
• Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Provide exceptional customer service to clients in the Small Commercial / Select Business Unit.
• Manage vendor certificates and ensure compliance with all relevant regulations.
• Utilize Applied Epic software to manage accounts and maintain accurate records.
• Respond promptly and professionally to client inquiries and requests.
• Collaborate with team members to ensure seamless service delivery.

Qualifications/Requirements

• Active Property & Casualty (P&C) License is required.
• Proven experience as a Commercial Lines CSR or assistant, with a strong understanding of vendor certificates.
• Proficiency in Applied Epic software is highly preferred.
• Strong organizational skills and attention to detail.
• Tech-savvy with the ability to quickly learn and adapt to new systems.
• Excellent communication and client service skills, with a responsive and professional demeanor.
• Eagerness to learn and grow within the role.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion. 

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