Job title: Commercial Lines Account Manager
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Account Manager
Location: Metairie, LA
Job published: 06/26/2025
Job ID: 138897

Job Description

Job Summary

We are seeking a dynamic and detail-oriented Commercial Lines Account Manager to join our team. The Account Manager will be responsible for managing a portfolio of commercial insurance accounts, providing exceptional customer service and ensuring client satisfaction.

Responsibilities

  • Work with clients to understand their insurance needs and provide tailored solutions
  • Manage a portfolio of commercial insurance accounts and ensure all policies are up to date
  • Review and analyze insurance policies to ensure accuracy and coverage adequacy
  • Develop and maintain strong relationships with clients, insurers, and other stakeholders
  • Provide support and guidance to clients on risk management and loss prevention strategies
  • Prepare and present insurance proposals, renewals, and claims to clients
  • Stay updated on industry trends, regulations, and market conditions to provide informed advice to clients
  • Collaborate with internal teams to ensure seamless delivery of services to clients

Qualifications/Requirements

  • 3+ years of relevant insurance industry experience preferred
  • Previous experience handling middle-market commercial accounts
  • In-depth knowledge of commercial insurance products, coverages, and regulations
  • Strong customer service and relationship-building skills
  • Excellent communication and negotiation abilities
  • Detail-oriented with strong organizational and time management skills
  • Proficient in using agency management software (EPIC preferred) and Microsoft Office suite
  • Holds an active P&C (Property and Casualty) insurance license
  • Commitment to diversity, equity, and inclusion in the workplace

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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