Job Description

Job Summary

We are seeking an experienced and dynamic Commercial Lines Account Manager to join our team. The ideal candidate will be responsible for managing a portfolio of commercial insurance accounts, providing exceptional customer service, and ensuring client satisfaction. This role requires a detail-oriented professional with strong communication and negotiation skills to maintain and grow client relationships.

Responsibilities

• Develop and maintain strong relationships with clients, understanding their insurance needs and providing tailored solutions
• Act as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring client satisfaction
• Collaborate with insurance carriers to obtain quotes, negotiate terms, and recommend policy changes based on client needs
• Review and analyze client insurance coverage, making recommendations for adjustments and enhancements
• Keep accurate and organized client records, including policy documents, endorsements, and other relevant information
• Remain knowledgeable about industry trends, regulations, and market conditions, and provide relevant insights to clients
• Monitor and manage policy renewals, ensuring timely and proactive communication with clients
• Support business development efforts by identifying cross-selling and upselling opportunities within the existing client base

Qualifications/Requirements

• Proven experience as an Account Manager in the insurance industry
• Strong understanding of commercial insurance products, coverages, and underwriting guidelines
• Excellent interpersonal and communication skills, with the ability to build and maintain strong client relationships
• Proficient in using insurance management systems and MS Office applications
• Ability to prioritize and manage multiple tasks in a fast-paced environment
• Demonstrated ability to work collaboratively with internal teams and external partners
• Holds an active P&C (Property and Casualty) insurance license

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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