Job title: HNW Personal Lines CSR
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Account Assistant
Location: Chicago, IL
Job published: 06/26/2025
Job ID: 138848

Job Description

Job Title: HNW Personal Lines CSR

 

Job Summary:
Seeking a detail-oriented and motivated Customer Service Representative to support High Net Worth personal lines accounts. This entry-level position offers the opportunity to work closely with Account Executives in a task-driven environment, supporting day-to-day operations for a Property & Casualty agency. Ideal for candidates looking to build a long-term career in insurance.

 

Responsibilities:

  • Support Account Executives with servicing High Net Worth personal lines clients
  • Process policy endorsements, billing inquiries, and documentation follow-ups
  • Assist with internal processing tasks and carrier communications
  • Ensure timely and accurate handling of administrative and service-related items
  • Maintain organized records and follow up on outstanding client or carrier requests
  • Contribute to a high level of client service through responsiveness and task completion

 

Qualifications/Requirements:

  • Active P&C license or willingness to obtain - required (licensing support provided)
  • Some prior insurance or office experience preferred
  • Strong attention to detail and accuracy
  • Highly task-oriented with the ability to manage multiple responsibilities
  • Proactive mindset and willingness to take initiative
  • Interest in growing a career in the insurance industry

 

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

 

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