Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#LI-RP1

#INDTJG-MWT

Senior Coverage & Complex Claims Manager | Major Case - Commercial / General Liability

Hybrid Schedule: 3 days in-office
Target Base Salary Range: $150K - $180K
Bonus: Up to 10% target bonus

Multiple office locations available across major U.S. markets.

A leading commercial insurance carrier is seeking a Senior Coverage & Complex Claims Manager to manage high-exposure general liability, auto liability, trucking, professional liability, umbrella, and excess claims handled by third-party administrators.

This is a coverage-intensive, highly visible role focused on major-case strategy, long-tail coverage, bad-faith exposure, civil remedy matters, TPA oversight, and severe claim outcomes. The role has no direct reports but oversees claim strategy, TPA activity, and communication with internal business partners.

Key Responsibilities

• Manage complex general liability, auto liability, trucking, professional liability, umbrella, and excess claims, typically involving $500K+ exposures and an active caseload of ~65 - 70 claims.
• Handle high-severity casualty claims involving asbestos, chemical substances, environmental exposures, construction, trucking, product liability, professional liability, long-tail coverage, and related complex risks.
• Evaluate coverage, liability, damages, reserves, litigation strategy, claim resolution options, and settlement dynamics.
• Handle major-case claims involving complex coverage, bad-faith exposure, civil remedy issues, class actions, long-tail exposure, and coverage disputes.
• Work with TPAs, claim professionals, underwriting, legal, operations, and internal stakeholders to support timely and effective claim handling.
• Provide technical coverage and claim guidance to internal teams and business partners.
• Develop claim-resolution strategies that support strong technical outcomes, customer service, and business objectives.
• Maintain strong claim diary management, including timely follow-up, documentation, action plans, reserve reviews, coverage updates, and resolution milestones.
• Travel up to approximately 10%, as needed.

Required Experience

• Juris Doctor required.
• 10+ years of experience handling complex commercial casualty claims, insurance defense, coverage litigation, bad-faith claims, or coverage counsel matters.
• Experience with high-severity claims involving $500K+ exposures, major-case handling, multi-jurisdictional issues, class actions, civil remedy matters, and complex settlement dynamics.
• Strong coverage analysis experience, including coverage disputes, long-tail exposure, unsupported insurance claims, and bad-faith risk.
• Experience with one or more of the following: trucking, construction, product liability, emergency services, medical professional liability, asbestos, environmental, chemical exposure, general liability, auto liability, umbrella, or excess claims.

Preferred Experience

• TPA oversight or management of TPA-handled claims.
• Middle-market claim experience.
• Prior in-house counsel, general counsel, coverage counsel, claim counsel, or law firm coverage litigation experience.
• Guidewire experience.

Skills and Attributes

• Ability to communicate with technical credibility across claims, coverage, legal, underwriting, leadership, and business teams.
• Maintain strong claim diary management, including timely follow-ups, documentation, reserve reviews, coverage updates, and resolution milestones.
• Deep negotiation, analytical, problem-solving, writing, and verbal communication skills.
• Able to process complex information, identify key issues, and communicate clear recommendations.
• Comfortable leading strategic claim discussions and making sound, cost-effective recommendations.
• Exceptional collaboration, influence, listening, and relationship-management skills.
• Able to work independently and in a collaborative team environment.
• Adaptable in a fast-paced claims environment.
• Strong Microsoft Excel, PowerPoint, and Word skills.
• Service-oriented approach with internal and external customers.

Ideal Background: Strong fit for candidates coming from a commercial carrier, claim counsel, coverage counsel, general counsel, insurance defense, or coverage litigation background with experience handling high-severity carrier claims.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#LI-JW3

Commercial Insurance Account Manager - Hybrid

Job Summary:

Are you ready to excel in the world of commercial insurance? Our client is seeking a detail-oriented individual with a profound understanding of commercial lines insurance coverages. If you're passionate about client relationships, proficient with both admitted and non-admitted carriers, and thrive in a client-facing role, you're exactly who we're looking for!

Description:

The ideal candidate will embody the following qualities:

• Ability to Excel with Large Book of Business: Showcase your expertise in effectively managing a substantial book of business.

• Thriving in Client-Facing Roles: Your excellent communication and interpersonal skills shine in every interaction.

• Experience with Mid and Large Market Accounts: Dive into the exciting world of Mid and Large Market Accounts, bringing your expertise to the table.

• Submission Handling Pro: Handle new and renewal submissions with precision and efficiency.

• Master of Contract Review: Your keen eye for detail ensures insurance contracts are error-free and provide comprehensive coverage.

• Efficient Endorsement Processing: Process endorsements, placement requests, and invoicing with ease.

• Document Preparation Whiz: From certificates to proposals, your preparation is impeccable.

• Policy Coverage Guru: Ensure policy coverage and endorsements meet the needs of all clients, both new and renewals.

• Independent and Team Player: Thrive both independently and as a valuable member of a collaborative team.

• Retention Champion: Take ownership of retaining all accounts assigned to the team.

• Problem-Solving Pro: Apply creative problem-solving techniques to resolve various issues and challenges.

Requirements:

• Holds an active P&C (Property and Casualty) insurance license.

• 5+ Years of Account Management Experience.

• Above-Average Computer Skills.

• Holds at least one professional designation, such as CIC or CPCU, or comparable job experience.

Compensation: $65k-85k + Bonus, matching 401k, benefits, competitive PTO package.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion. 

#LI-MK3
#LI-DR1
#hybrid

Employee Benefits Account Manager
📍 Location: Atlanta, GA

Are you ready to take your career in Employee Benefits to the next level? If you’re a detail-oriented, client-focused professional looking to grow with a dynamic and supportive team, this is the opportunity for you! We’re seeking a motivated Employee Benefits Account Manager to join a thriving agency in Atlanta, GA.

Why You’ll Love This Role:

✅ Work with a collaborative, growth-focused team that values your contributions.
✅ Thrive in managing fully funded medical accounts with under 100 lives.
✅ Play a vital role in quoting new and renewal business while ensuring seamless client service.
✅ Utilize top-tier software like BenefitPoint to optimize efficiency and enhance the client experience.

What You Bring to the Team:

✔️ 3+ years of experience in Employee Benefits administration or a related field.
✔️ Active Life & Health (L&H) Insurance license/designation required.
✔️ Experience with BenefitPoint or similar software is a big plus!
✔️ Strong communication, organizational, and customer service skills—you thrive in a fast-paced environment!

What’s in It for You?

💰 Competitive Salary: $65K-$95K per year, DOE
🎯 Comprehensive benefits package to support your health and well-being.
💼 401(k) retirement plan—invest in your future.
🏡 Hybrid remote work option after 90 days of in-office training.
📈 Incredible opportunities for professional development and career advancement!

If you’re looking for a rewarding career where your skills are valued, your growth is encouraged, and your work makes a real impact, we want to hear from you!

✨ Apply today and become part of a forward-thinking agency that truly invests in its people! ✨

#hybrid

#LI-DT1

#INDTJG-ST

Chief Underwriting Officer

Job Summary

Seeking an experienced and visionary Chief Underwriting Officer (CUO) to oversee all underwriting activities, develop robust underwriting strategies, and ensure profitability while managing risk. This executive leadership role requires proven expertise in underwriting across diverse portfolios, innovation, and the ability to cultivate a collaborative environment. The CUO will shape underwriting practices to align with long-term organizational goals.

Responsibilities

• Develop and implement underwriting policies, strategies, and standards to ensure profitability and compliance with regulatory requirements.
• Lead, mentor, and inspire a team of underwriters, fostering a culture of collaboration and growth.
• Analyze data and market trends to inform strategic decision-making and adjust underwriting guidelines as necessary.
• Collaborate with the executive team to design and execute business strategies that align with organizational objectives.
• Assess underwriting performance and manage risk exposures to optimize portfolio quality and profitability.
• Establish and continuously improve operational processes to enhance efficiency and accuracy.
• Build and maintain strong relationships with key stakeholders, including brokers, reinsurers, and regulators.
• Ensure compliance with all relevant legal, financial, and ethical standards.

Qualifications/Requirements

• Bachelor’s degree in finance, business, insurance, or a related field; an advanced degree or relevant professional certification (e.g., CPCU, ARM) is highly preferred.
• Extensive experience in underwriting leadership roles, with a track record of managing diverse teams and portfolios.
• Demonstrated expertise in risk assessment, reinsurance structures, and profitability management.
• Outstanding analytical, decision-making, and problem-solving abilities.
• Exceptional interpersonal and leadership skills, with an ability to cultivate collaboration.
• Strong communication and negotiation skills, with the ability to build trust with various stakeholders.
• Proficiency in leveraging technology and data analytics to refine underwriting practices and inform strategy.
• Deep knowledge of regulatory and compliance frameworks within the insurance industry.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

Personal Lines Account Manager

Job Summary

Seeking a dedicated and detail-oriented Personal Lines Account Manager to join a team. This role is a key part of the organization, responsible for providing exceptional service to clients by managing personal lines accounts, including home, auto, and umbrella insurance policies. If you are passionate about delivering outstanding customer service and thrive in a collaborative team environment, we encourage you to apply.

Compensation Package

• Salary Range: $40,000 - $70,000 (commensurate with experience)
• Incentives: Performance-based incentives
• Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.
• Work Environment: Fully onsite, fostering a supportive and team-oriented culture

Responsibilities

• Provide full-service account management for personal lines insurance clients, including quoting, renewing, and servicing policies.
• Handle accounts with premiums up to $15,000, with an average account size of $3,000.
• Collaborate with carriers such as AIG, Arbella, CHUBB, CNA, Hagerty, and MAPFRE to ensure optimal coverage for clients.
• Build and maintain strong relationships with clients, addressing their inquiries and resolving issues promptly.
• Utilize Applied EPIC software to manage client accounts and ensure accurate documentation.
• Contribute to the positive office culture and work collaboratively with a team of experienced professionals.

Qualifications/Requirements

• Licensure: Property & Casualty (P&C) license preferred. Candidates without a license must be willing to obtain one.
• Experience: Open to candidates with varying levels of experience, including those new to the industry or transitioning from captive insurance roles.
• Skills:
  • Strong customer service and communication skills
  • Detail-oriented with excellent organizational abilities
  • Proficiency in using Applied EPIC software is a plus
• Work Ethic: A proactive and team-oriented mindset with a commitment to delivering exceptional service.

#LI-BH1

Personal Lines Account Manager

Job Summary

Seeking a dedicated and experienced Personal Lines Account Manager to join an established insurance agency with a long-standing history of success in the industry. This role is responsible for managing a portfolio of personal lines accounts while delivering exceptional service and fostering strong client relationships. The organization offers a supportive, growth-oriented environment with a focus on long-term stability and professional development.

Compensation Package

• Salary Range: $50,000 - $75,000 (commensurate with experience)
• Incentives:
  • 50% commission on new business
  • 10% commission on renewals
  • 50% commission on account rounding for house accounts in the first year
• Benefits: Comprehensive health benefits
• Remote Work: One day per week work-from-home option (rotating schedule) after a 90-day probationary period
• Other Perks: Modern office environment with ergonomic workstations

Responsibilities

• Provide full-service account management for personal lines clients, including quoting, binding, and servicing policies.
• Manage an alpha-split book of standard personal lines accounts, including home, auto, umbrella, and other policies, with premiums up to $15,000 (average account size: $4,000).
• Handle new business and renewal quoting, ensuring accuracy and timeliness.
• Build and maintain strong relationships with clients, carriers, and internal team members.
• Identify opportunities for account rounding and cross-selling to meet client needs.
• Utilize AMS360 software to manage accounts and maintain accurate records.

Qualifications/Requirements

• Experience: Minimum of 2 years of experience in an independent insurance agency (open to candidates with captive agency experience).
• Licensure: Property & Casualty (P&C) license preferred; must obtain within 90 days of hire if not already licensed.
• Technical Skills: Proficiency in AMS360 software is preferred.
• Client Service Skills: Strong interpersonal and communication skills, with a client-focused approach.
• Organizational Skills: Ability to manage multiple accounts and prioritize tasks effectively.
• Work Ethic: Self-motivated, detail-oriented, and committed to delivering high-quality service.

#LI-BH1

Senior Bodily Injury Adjuster - Commercial Trucking

Job Summary

Seeking a highly skilled and experienced Senior Bodily Injury Adjuster specializing in Commercial Trucking claims to join a dynamic and growing team. The ideal candidate will possess strong technical expertise in handling bodily injury claims, exceptional negotiation skills, and a commitment to delivering outstanding customer service.

Compensation Package

• Salary: $80,000–$85,000 annually (up to $88,000 for exceptional candidates)
• Health Insurance: Multiple options available, including a high-deductible plan with 100% company-paid premiums for individuals and families
• Stock Options: Available for IPO or company sale
• Wellness Benefit: $75/month reimbursement for gym memberships, massages, or other wellness-related expenses
• Additional Perks: Free onsite parking
• Professional Development: Opportunities for growth and industry certifications

Responsibilities

• Investigate and manage a caseload of first and third-party personal auto bodily injury claims.
• Analyze coverage and interpret policy language to determine claim applicability.
• Conduct thorough liability investigations, including comparative negligence evaluations.
• Establish and maintain appropriate claim reserves throughout the life of each file.
• Evaluate medical records, treatment plans, wage loss documentation, and damages to determine claim value.
• Negotiate settlements directly with claimants, attorneys, and other involved parties.
• Coordinate with defense counsel and other vendors on litigated files when necessary.
• Maintain accurate claim documentation while ensuring compliance with company guidelines and state regulations.
• Communicate effectively with insureds, claimants, attorneys, medical providers, and internal stakeholders.
• Meet established quality, productivity, and customer service expectations.

Qualifications/Requirements

• Minimum of 3 years of experience handling Personal Auto Bodily Injury claims.
• Strong knowledge of coverage analysis, liability investigations, and injury claim evaluation.
• Proven experience managing bodily injury claims from initial investigation through resolution.
• Exceptional negotiation skills with the ability to evaluate exposures and achieve appropriate settlements.
• Excellent analytical, organizational, and decision-making abilities.
• Strong verbal and written communication skills.
• Ability to manage a high-volume caseload while maintaining quality claim handling standards.
• Active adjuster license in home state.
• Bachelor's degree preferred, or equivalent insurance claims experience.

#LI-JF1

Account Manager - Real Estate and Construction

Job Summary

Seeking a dedicated and experienced Account Manager with a strong background in real estate and construction to join a team. This is a 100% onsite role, focusing on servicing and remarketing small to middle-market accounts ranging from $10,000 to $250,000. The ideal candidate will bring expertise in managing accounts, a proactive approach to client service, and a commitment to excellence. This position offers an exciting opportunity to work with a dynamic team in a fast-paced environment.

Compensation Package

• Salary: Targeting $85,000 annually, with flexibility for highly qualified candidates.
• Benefits: Comprehensive benefits package, including health insurance

Responsibilities

• Manage and service a portfolio of small to middle-market accounts within the real estate and construction sectors.
• Handle remarketing efforts to ensure client satisfaction and retention.
• Collaborate with internal teams, including claims and certification teams, to deliver seamless client support.
• Provide quotes for new and renewal business as needed.
• Maintain accurate records and documentation for all accounts.
• Build and nurture strong relationships with clients to understand their needs and provide tailored solutions.

Qualifications/Requirements

• Experience: Minimum of 3-5 years of experience in account management, with a focus on real estate and construction industries.
• Education: Bachelor’s degree in Business, Finance, or a related field preferred.
• Technical Skills: Familiarity with Zywave is a plus but not required.
• Soft Skills:
  • Strong communication and interpersonal skills.
  • Excellent organizational and time management abilities.
  • Problem-solving mindset with attention to detail.
  • Ability to work collaboratively in a team-oriented environment.
  • Client-focused approach with a commitment to delivering exceptional service.
• Licenses/Certifications: Holds an active P&C (Property and Casualty) insurance license.

#LI-KR1

Personal Lines Account Manager

Job Summary

Seeking a dedicated and motivated professional to join a team. This is an exciting opportunity to contribute to a dynamic and forward-thinking organization. The ideal candidate will bring a strong work ethic, a commitment to excellence, and the ability to thrive in a collaborative environment.

Compensation Package

• Competitive salary commensurate with experience
• Comprehensive health, dental, and vision insurance
• Generous paid time off and holiday schedule
• Professional development opportunities
• Additional perks and benefits

Responsibilities

• Perform assigned duties with a high level of accuracy and efficiency
• Collaborate with team members to achieve organizational goals
• Maintain compliance with company policies and industry standards
• Identify opportunities for process improvement and implement solutions
• Communicate effectively with internal and external stakeholders
• Contribute to a positive and inclusive workplace culture

Qualifications/Requirements

• Proven experience in a relevant field or role
• Strong analytical and problem-solving skills
• Excellent verbal and written communication abilities
• Ability to manage multiple tasks and meet deadlines
• Proficiency in relevant software and tools
• A proactive and adaptable approach to work
• Bachelor's degree or equivalent experience preferred

#LI-KR1