Job Description

Technical Claim Manager - Design Professionals/Construction

Job Summary

Seeking a highly skilled and motivated Technical Claim Manager to join a Professional Services Group (PSG). In this role, will handle complex, multi-party professional liability claims involving architects, engineers, and surveyors. Will be responsible for managing claims across a nationwide coverage area, requiring strategic thinking, detailed investigation, and effective attorney management. This is an excellent opportunity to join a collaborative team and contribute to resolving technically challenging claims with a focus on expert analysis, creative problem-solving, and contractual risk transfer.

Compensation Package

• Base Salary Range: $115,778 - $168,746 per year
• Bonus Opportunities: Up to 10% annual bonus
• • Comprehensive Benefits:
  • Medical, dental, and vision insurance
  • Parental and family care leave
  • Flexible and hybrid work arrangements
  • Employee stock ownership plan (ESOP)
  • Tuition reimbursement and education bonuses
  • Fitness center discounts and free virtual fitness platform
  • Short-term and long-term disability benefits
  • Life and AD&D insurance (2x base salary)

Responsibilities

• Manage professional liability claims involving design professionals, including litigation and pre-litigation disputes.
• Conduct thorough investigations and issue appropriate coverage letters and documentation.
• Assess and analyze coverage issues and pursue risk transfer opportunities, including contractual indemnity and additional insured issues.
• Handle claims in accordance with best practices, ensuring timely and effective resolutions.
• Collaborate with insureds, claimants, underwriters, and upper management to achieve optimal outcomes.
• Attend mediations and settlement conferences as necessary.

Qualifications/Requirements

• Education: Bachelor’s degree in business administration, insurance, or a related field. A Juris Doctorate with relevant insurance defense litigation experience is preferred.
• Experience: Minimum of 8 years of relevant legal or insurance-related experience, with meaningful experience handling design professional claims under professional liability policies.
• Skills:
  • Strong knowledge of case law, statutes, and procedures impacting claims handling.
  • Proficiency in proactive investigation, risk transfer, claim handling, attorney management, and claims resolution.
  • Excellent written and verbal communication skills to effectively interact with various stakeholders.
• Ability to travel as needed for mediations and settlement conferences.

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