Job Description

Claims Counsel

Location: Philadelphia, PA

Work Arrangement: Hybrid | 3 days on-site / 2 days remote

We are seeking a Claims Counsel to join a growing Claims Advocacy team at a highly collaborative commercial insurance organization. This is an excellent opportunity for an attorney seeking to move beyond the traditional billable-hour environment into a more consultative, client-focused role with strong work-life balance, broad exposure to multiple claim types, and long-term growth potential.

The Claims Counsel will support clients by monitoring and managing claims, identifying issues, advocating with insurers and claims professionals, providing timely assessments, and helping ensure that claims move toward appropriate resolution.

The ideal candidate is intellectually curious, relationship-driven, adaptable, and comfortable in a smaller, entrepreneurial environment that values teamwork, professional development, and client service.

Responsibilities

• Monitor client claims and track status, open items, progress, and next steps.
• Review claims reporting for accuracy, completeness, and potential issues.
• Communicate claim status, strategy, open items, and recommended next steps to clients and internal teams.
• Identify claim issues and work directly with carrier claims professionals to achieve resolution.
• Review and assist with bordereaux and claims reporting.
• Conduct legal research on coverage issues, case law, jury verdicts, and litigation trends.
• Support claims across Workers’ Compensation, Auto, General Liability, E&O, Cyber, and other P&C exposures.
• Participate in claims status meetings and in meetings with TPAs, carriers, and clients.
• Assist with coverage analysis and related questions.
• Review contracts and related claims and coverage considerations.
• Partner with client service teams to support the broader account strategy and client needs.
• Participate in new business and client meetings as appropriate.
• Learn about client operations, insurance programs, portfolios, and claim structures.
• Progress toward independently managing client claims portfolios and client relationships.
• Identify opportunities to improve claims processes, communication, and efficiency.
• Travel occasionally for larger accounts, client meetings, and claims-related matters.

Required Experience / Qualifications / Education

• Juris Doctor (JD) required.
• 2+ years of civil litigation or similar legal experience.
• Strong written and verbal communication skills.
• Ability to communicate complex legal and claims issues clearly and concisely.
• Builds effective relationships with clients, carriers, counsel, and internal teams.
• Strong judgment, accountability, professionalism, and attention to detail.
• Intellectual curiosity and a willingness to learn multiple lines of coverage and claim types.
• Ability to manage multiple priorities in a small, fast-moving organization.
• Adaptable, resilient, and comfortable with taking on increasing responsibility.

Preferred Experience / Qualifications

• Plaintiff or defense litigation experience.
• Law firm experience.
• Claims or litigation management experience.
• Insurance claims or insurance litigation exposure.
• Experience with Workers’ Compensation, General Liability, Auto, E&O, Cyber, or other P&C claims.
• P&C license preferred.
• Coverage analysis or policy interpretation experience.
• TPA exposure is helpful but not required.
• Bordereaux experience is helpful but not required.

Why Consider This Opportunity?

• No billable hours
• Strong emphasis on work-life balance
• Opportunity to transition from traditional litigation to a consultative Claims Advocacy role.
• Broad exposure across Workers’ Compensation, GL, Auto, E&O, Cyber, Commercial, and Personal Lines.
• Long-term growth toward independent portfolio and client ownership.
• Collaborative, relationship-focused environment.
• Smaller team with strong visibility and access to leadership.
• Flexibility around family and personal commitments.
• Opportunity to build long-term expertise across claims, coverage, client advocacy, and commercial insurance.

Why the Role is Open?

• This newly created position reflects the continued growth and expansion of the Claims Advocacy function. The role adds support for existing and new client relationships, creates greater balance across the team, and supports the continued development of the claims function as the organization grows.

Compensation & Benefits

• Target Base Salary: $110K-$140K
• Hybrid schedule: 3 days on-site / 2 days remote.
• On-site schedule is required.
• Fully funded benefits.
• Occasional travel.
• Long-term growth opportunity within an expanding Claims team.

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