Job title: Bilingual Spanish Personal Insurance Account Manager
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Account Manager
Location: Boston, MA
Job published: 06/11/2026
Job ID: 155864

Job Description

Bilingual Spanish PLAM/Inside Sales Representative

Job Summary

Seeking a motivated and bilingual (Spanish-speaking) Personal Lines Account Manager (PLAM)/Inside Sales Representative to join a small, family-oriented team. This role is ideal for individuals with a background in personal lines (PL) or commercial lines (CL) insurance, who are passionate about providing exceptional customer service and driving sales. You will play a key role in servicing our clients and growing our business by managing accounts, handling policy changes, and generating new sales opportunities.

Compensation Package

  • Salary Range: $50,000 - $65,000 (capped)
  • Incentives:
    • 3% commission on new business
    • 3% commission on renewals
  • Benefits:
    • Health insurance (individual-friendly)
    • 401(k) with Safe Harbor – 3% automatic company contribution, regardless of employee match
  • Work Environment: Onsite position with no remote work or travel required

Responsibilities

  • Manage personal lines accounts, including auto, home, and renters insurance, with an average premium of $2,000 (up to $10,000).
  • Handle all aspects of policy servicing, including policy changes, quoting, endorsements, and binding.
  • Conduct inside sales activities, including taking inbound calls, cold calling, and rounding out accounts.
  • Quote new and renewal business to meet client needs and agency goals.
  • Provide exceptional customer service to maintain and grow client relationships.

Qualifications/Requirements

  • Language Skills: Must be fluent in Spanish and English.
  • Licensure: Property & Casualty (P&C) license preferred. If not currently licensed, must obtain licensure immediately upon hire.
  • Experience: Open to candidates with varying levels of experience, from entry-level to seasoned professionals. Candidates with captive insurance backgrounds are encouraged to apply.
  • Technical Skills: Familiarity with insurance software (experience with Special Agent is a plus).
  • Interpersonal Skills: Strong communication and customer service skills, with the ability to build and maintain client relationships.
  • Work Ethic: Self-motivated, detail-oriented, and able to manage multiple tasks effectively.

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