Job Description

Employee Benefits Account Manager (EBAM)

Job Summary

Seeking a highly skilled and experienced Employee Benefits Account Manager (EBAM) to join a team. This role is integral to a organization, which has been recognized as one of the top 30 agencies in the country by Reagan & Associates. With over 21 years of excellence and a strong, team-centric culture, Pride ourselves on delivering best-in-class service to a clients. The ideal candidate will have a proven track record in managing client accounts, a deep understanding of employee benefits, and a passion for providing exceptional service.

Compensation Package

• Salary Range: $70,000 - $90,000 annually (commensurate with experience). Candidates with salaries under $100,000 will be considered.
• Bonus: 4-8% yearly performance-based bonus.
• Benefits: Comprehensive medical coverage (100% employer-paid).
• Work Arrangement: Hybrid model – 3 days in-office, 2 days remote (non-negotiable).

Responsibilities

• Manage a portfolio of client accounts, ranging from 150 to 500 lives, with some smaller and larger groups.
• Provide expert guidance on all lines of coverage, including self-funded accounts.
• Assist clients during enrollment periods by explaining benefits and addressing inquiries.
• Ensure seamless service delivery and maintain high levels of client satisfaction.
• Support producers in quoting new and renewal business, with a primary focus on servicing renewals.
• Maintain compliance with industry regulations and best practices.
• Utilize Applied Epic software for account management and documentation.

Qualifications/Requirements

• Minimum of 5+ years of experience in an agency benefits account management role.
• Strong knowledge of self-funded accounts and generalist experience across all lines of coverage and industries.
• Licensure in Life & Health (L&H) is required.
• Experience with compliance is highly desirable.
• Familiarity with Applied Epic software is preferred.
• Exceptional organizational skills, attention to detail, and a client-focused mindset.
• Strong communication and interpersonal skills to build and maintain client relationships.
• Ability to work collaboratively in a team-oriented environment.

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