Job title: Personal Lines CSR
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Account Manager
Location: Mahtomedi, MN
Job published: 06/03/2026
Job ID: 155466

Job Description

Personal Lines Account Manager

Job Summary

Seeking a dedicated and experienced Personal Lines Account Manager to join a team. This role focuses on managing a book of business, providing exceptional customer service, and ensuring the smooth handling of personal and small commercial insurance accounts. If you have a strong background in insurance, a passion for client service, and the ability to thrive in a dynamic environment, we encourage you to apply.

Compensation Package

  • Salary Range: $60,000 - $70,000+ (depending on experience)
  • Benefits: Comprehensive benefits package.

Responsibilities

  • Manage and service a book of personal lines and small commercial insurance accounts.
  • Provide exceptional customer service through phone calls, walk-ins, and other client interactions.
  • Handle quoting for new and renewal business.
  • Assist with general day-to-day operations, including policy changes, claims assistance, and account reviews.
  • Collaborate with top carriers such as AAA, Travelers, Westfield, West Bend, Selective, Safeco, and Progressive.
  • Utilize Eclipse software for account management and operations.

Qualifications/Requirements

  • Licensure: Active Property & Casualty (P&C) license required; additional designations are a plus.
  • Experience: Minimum of 5 years of experience in the insurance industry, with exposure to both personal lines and small commercial accounts preferred.
  • Technical Skills: Proficiency in Eclipse software or similar platforms is highly desirable.
  • Interpersonal Skills: Strong communication and customer service skills, with a focus on building and maintaining client relationships.
  • Personality Fit: A positive attitude, adaptability, and a team-oriented mindset are essential.

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