Job title: Personal Lines Department Manager
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Department Manager
Location: Pittsburgh, PA
Job published: 05/06/2026
Job ID: 154277

Job Description

Personal Lines Department Manager

Job Summary

Seeking an experienced and dynamic Personal Lines Department Manager to lead a tenured team. This role is pivotal in overseeing the operations of the Personal Lines Department, ensuring the delivery of exceptional service, and fostering employee development. The ideal candidate will bring a wealth of experience in personal lines insurance, a strong leadership background, and expertise in utilizing Epic software. This is an exciting opportunity to join a well-established organization and make a significant impact.

Compensation Package

  • Salary: Competitive, starting in the low $100,000s, commensurate with experience.
  • 401(k): 3% company match.
  • Additional Benefits: Comprehensive benefits package

Responsibilities

  • Lead and manage the Personal Lines Department, ensuring operational efficiency and high-quality service delivery.
  • Oversee a team of experienced professionals, fostering a collaborative and productive work environment.
  • Develop and implement strategies to enhance team performance and employee development.
  • Utilize Epic software to manage workflows and ensure seamless operations.
  • Collaborate with other departments and senior leadership to align departmental goals with organizational objectives.
  • Travel to other office locations twice a year to foster inter-office collaboration and alignment.

Qualifications/Requirements

  • Education & Licensing: Property & Casualty (P&C) license required.
  • Experience:
    • Minimum of 10 years of experience in personal lines insurance (15+ years preferred).
    • Proven leadership experience managing a team in a similar capacity.
  • Technical Skills: Proficiency in Epic software is mandatory.
  • Soft Skills:
    • Strong leadership and team management abilities.
    • Excellent communication and interpersonal skills.
    • Strategic thinking and problem-solving capabilities.
    • Ability to foster a positive and collaborative team culture.
    • Adaptability and a proactive approach to challenges.
  • Work Environment:
    • This is an in-office role based in Pittsburgh, requiring a presence 5 days a week for the first 6 months. A hybrid schedule may be considered after the initial period.
    • Willingness to travel twice a year to other office locations.

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