Job Description

Senior Bodily Injury Claims Adjuster

Seeking an experienced Senior Bodily Injury Claims Adjuster to join a growing team. This position is ideal for someone who values technical accuracy and wants to contribute to a modern, forward-thinking claims environment. You’ll play a key role in delivering a high-quality claims experience by managing both first- and third-party bodily injury losses, along with related property damage exposures.

Key Responsibilities:

• Review and interpret policy coverage based on claim facts and applicable provisions
• Determine liability, including evaluation of comparative negligence scenarios
• Partner with leadership on high-exposure claims, reserve adequacy, and overall claim strategy
• Assess and respond to settlement demands with sound judgment
• Negotiate resolutions with claimants, attorneys, and other involved parties
• Leverage available data and reporting to identify trends and inform claim handling decisions
• Support special initiatives and projects as needed within the claims function

Qualifications:

• 7+ years of experience handling commercial auto claims, including at least 5 years managing complex injury cases
• Minimum of 3 years working within an insurance carrier environment
• Proven experience managing claims with values up to $1M
• Background in handling litigated files
• Active adjuster license in your home state (or designated home state)
• Ability to obtain a New York adjuster license within the first 90 days
• Strong track record of meeting or exceeding performance metrics such as cycle time and recovery outcomes
• Excellent written and verbal communication skills, with demonstrated negotiation ability
• Proactive, hands-on approach with a willingness to take ownership of results
• Customer-focused mindset with strong accountability
• Ability to collaborate effectively with distributed teams
• Comfortable operating in fast-paced, evolving environments
• Bachelor’s degree or equivalent combination of education and 10+ years of relevant claims experience

Preferred Experience:

• 5+ years handling commercial transportation claims
• Active New York independent adjuster license
• Experience working in a technology-driven or startup environment

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