Job Description

Commercial Lines Team Leader

Job Summary

Seeking an experienced Commercial Lines Team Leader to support the growth and development of a commercial insurance operation. This role combines hands-on account management with leadership responsibilities, focusing on servicing a complex book of business while contributing to process development, operational structure, and long-term strategy. The position requires strong technical expertise, carrier relationships, and the ability to thrive in a fast-paced, growth-oriented environment.

Responsibilities

• Manage the full lifecycle of a commercial lines book of business, including marketing, quoting, binding, renewals, endorsements, billing, and claims coordination.

• Serve as the primary point of contact for clients, providing high-level service and strategic guidance.

• Build and maintain strong relationships with carriers to secure competitive terms, pricing, and coverage solutions.

• Handle complex accounts across multiple industries, including real estate, construction, and contractor segments.

• Develop and implement workflows, processes, and best practices to support operational scalability.

• Support hiring, training, and mentoring of team members as the organization grows.

• Collaborate with leadership on business strategy, market positioning, and growth initiatives.

• Ensure accuracy, compliance, and proper documentation within agency management software.

Qualifications/Requirements

• Minimum of 7 years of commercial lines insurance experience with a strong generalist background.

• Holds an active P&C (Property and Casualty) insurance license.

• Proven experience handling accounts across real estate, construction, and contractor segments.

• Strong knowledge of multiple lines of coverage, including Property, General Liability, Auto, Umbrella/Excess, and Professional lines.

• Experience managing accounts with full-cycle servicing responsibilities.

• Strong marketing and placement experience with both admitted and non-admitted carriers.

• Demonstrated ability to operate in a fast-paced, growth-oriented environment.

• Leadership experience or readiness to step into a team leadership role.

• Excellent communication, organizational, and problem-solving skills.

• Experience with agency management software.

Compensation Package

• Competitive salary commensurate with experience.

• Performance-based bonus opportunities.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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