Job title: Personal Insurance Account Manager - Remote (Limited)
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Account Manager
Location: Pittsfield, MA
Job published: 04/08/2026
Job ID: 152840

Job Description

Personal Lines Account Manager (Remote/Hybrid)

Job Summary

Seeking a dedicated and detail-oriented Personal Lines Account Manager to join a team. This role offers the flexibility to work remotely, in a hybrid capacity, or fully in-office, depending on your preference and location. As part of a well-established organization, you will enjoy the benefits of a supportive, technology-driven environment with a close-knit team culture. This position is ideal for a professional with experience in personal lines insurance who is looking to grow their career in a dynamic and collaborative setting.

Compensation Package

  • Salary Range: $58,000 - $75,000 (commensurate with experience)
  • Incentives:
    • 20% commission on new business written
    • 10% commission on rounding out accounts
    • Annual performance bonus
  • Benefits:
    • Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.
  • Work Arrangement:
    • Hybrid (1-2 days in the office) or fully remote for candidates in the Northeast region

Responsibilities

As a Personal Lines Account Manager, you will:

  • Manage a portfolio of personal lines insurance accounts, handling all aspects from start to finish ("soup to nuts").
  • Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly.
  • Quote and process new and renewal business for accounts up to $10,000 in size.
  • Collaborate with carriers such as Plymouth Rock, MAPFRE, Andover, Vermont Mutual, Concord, Chubb, Pure, Cincinnati, and Travelers.
  • Utilize software systems including AMS 360 and ImageRight, with a transition to EPIC planned in the near future.
  • Work closely with the team to achieve departmental goals and contribute to a positive workplace culture.

Qualifications/Requirements

  • Licensure: Property & Casualty (P&C) license is highly preferred. Candidates without a license must be willing to obtain one within six months of hire.
  • Experience: 1-3 years of experience in personal lines insurance (open to candidates with captive experience).
  • Technical Skills: Proficiency in AMS 360 and ImageRight is preferred; familiarity with EPIC is a plus.
  • Skills: Strong communication, organizational, and problem-solving skills.
  • Work Ethic: Self-motivated, detail-oriented, and capable of managing multiple tasks efficiently.

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