Job Description

Personal Lines Account Manager

Job Summary

Seeking a dedicated and experienced Personal Lines Account Manager to join a team. This role is integral to providing exceptional service to clients by managing a portfolio of small to mid-sized personal lines accounts. The ideal candidate will have a strong background in insurance account management, a customer-focused mindset, and the ability to handle all aspects of account servicing from A to Z. This is an on-site position, offering a collaborative work environment and opportunities for professional growth.

Compensation Package

• Base Salary: Up to $60,000 annually
• Monthly Bonus Program: Opportunity to earn up to $1,000+ per month based on new policies written and policy re-writes
• Additional Benefits: Competitive benefits package, paid time off, professional development opportunities, etc.

Responsibilities

• Manage a book of business consisting of small to mid-sized personal lines accounts
• Provide end-to-end servicing for accounts, including quoting new and renewal business
• Build and maintain strong relationships with clients, ensuring their insurance needs are met
• Handle policy re-writes and assist clients with any changes or updates to their coverage
• Collaborate with team members to ensure a seamless client experience
• Utilize AMS360 software to manage accounts and maintain accurate records

Qualifications/Requirements

• Licenses: Must hold one of the following licenses: 2-20, 20-44, or 4-40
• Experience: Minimum of 2-3 years of experience in personal lines account management (open to candidates with captive experience)
• Technical Skills: Proficiency in AMS360 software is required
• Soft Skills: Strong communication, organizational, and problem-solving skills; ability to work collaboratively in a team environment; customer-focused mindset; attention to detail; and a proactive approach to tasks
• Work Environment: This is an on-site position; remote work is not available

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