Job Description

Commercial Auto Claims Examiner - PD Only (No BI/Litigation)

Job Summary

Seeking a highly skilled and experienced Commercial Auto Claims Examiner to join a team. This is a fully remote, temp-to-hire position offering a unique opportunity to work with a reputable and financially strong insurance company. The successful candidate will be responsible for evaluating and resolving all components of first and third-party auto claims, with a focus on property damage (PD) claims. This role requires a solid understanding of auto claims adjusting practices and a commitment to delivering exceptional customer service.

Compensation Package

• Hourly Rate: $37 - $39 per hour
• Type: Temp-to-hire
• Benefits (upon hire):
  • Competitive compensation
  • Generous vacation and sick time
  • 401(k) with company match
  • Comprehensive healthcare package
  • Tuition reimbursement after six months of employment
  • Service recognition awards after five years of employment
  • Work-life balance with no nights or weekends
  • Closed on major holidays

Responsibilities

As a Commercial Auto Claims Examiner, your primary responsibilities will include:

• Investigating losses and identifying coverage issues.
• Handling non-litigated commercial auto claims, including property damage (PD) only.
• Managing claims from across the United States with an average caseload of 135-160 claims.
• Obtaining and reviewing estimates, evidence, reports, and medical records.
• Handling first-party and third-party damages, including total loss, fire, theft, and glass claims.
• Establishing damages and reserves, processing payments, and evaluating injury demands.
• Taking recorded statements from insureds, claimants, and witnesses.
• Maintaining claim files in accordance with best practices.
• Obtaining and maintaining all required state licenses.

Qualifications/Requirements

To be considered for this role, candidates must meet the following qualifications:

• Education: Bachelor’s degree is required.
• Experience: Minimum of 3 years of experience handling commercial auto claims, with a preference for candidates with experience in total loss claims (2+ years) and cargo claims (1-2 years).
• Licensing: Must possess a valid home state adjuster license and be eligible to obtain licenses in Texas and Florida (licensing costs will be covered).
• Skills:
  • Strong written and verbal communication skills with attention to detail.
  • Proficiency in investigating coverage and writing coverage letters.
  • Experience presenting files in roundtable discussions.
  • Strong organizational, time management, and computer skills.
  • Ability to prioritize, multi-task, and adapt to changing priorities.
  • Self-motivated and capable of working independently with minimal supervision.
• Preferred Knowledge:
  • Familiarity with salvage platforms.
  • Experience handling property damage claims.
  • Proven record of top-tier performance ratings.

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