Job Description

Supervisor, Commercial Property Claims

Job Summary

Seeking a highly skilled and motivated Supervisor, Commercial Property Claims to join a Commercial Claims department. The successful candidate will oversee a team of commercial property claims adjusters, manage claims, and ensure compliance with company standards and regulations.

Compensation Package

• Salary range: $90K-$125K (depending on experience)
• Medical, Dental, and Vision insurance.
• Company-paid life insurance.
• 401(k) plan with employer match.

Responsibilities

• Supervise a team of commercial property claims adjusters, ensuring effective claims adjusting, litigation, and case management.
• Manage a caseload of claims and conduct audits to ensure compliance with company standards.
• Prepare and participate in claim reviews, and assist with training new and existing employees.
• Review claims settlements and liability denials for accuracy, content, and compliance.
• Collaborate with management to hire, train, motivate, supervise, and mentor adjusters.
• Stay updated on relevant laws and regulations affecting claims.
• Promote excellent customer service and maintain effective communication with internal and external stakeholders, including attorneys, investigators, policyholders, agents, and providers.
• Demonstrate proficiency in applying claims and state auditing standards.

Qualifications/Requirements

The ideal candidate will possess the following qualifications:

• Bachelor's degree or an equivalent combination of insurance industry designations.
• A minimum of five years of commercial property claims adjusting experience.
• Supervisory experience is preferred.
• Advanced knowledge of relevant claims statutes and case law.
• Thorough understanding of handling complex, litigated claims.
• Strong knowledge of claims-related terminology.
• Excellent oral and written communication skills.
• Strong organizational, time management, and decision-making abilities.

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