Job title: Technical Claim Director - Auto Major Case Unit
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Claims Adjuster
Location: Chicago, IL
Job published: 10/10/2025
Job ID: 144702

Job Description

Technical Claim Director - Auto Major Case Unit

Job Summary

Seeking a highly skilled and experienced Technical Claim Director to join a Auto Major Case Unit. This role involves managing high-exposure, complex bodily injury claims across the United States, with a focus on commercial transportation cases. The ideal candidate will possess exceptional analytical, litigation management, and communication skills, and will thrive in a fast-paced, collaborative environment.

Compensation Package

  • Base Salary Range: $130,000 - $180,000/year
  • Bonus Opportunity: Up to 25% annual bonus

Responsibilities

  • Manage a caseload of 65-75 high-exposure, complex bodily injury claims, with values ranging from $1M to $10M.
  • Conduct thorough investigations, evaluate claims, and develop resolution strategies.
  • Handle all aspects of litigation management, including selecting and directing defense counsel.
  • Draft and analyze complex coverage letters and address coverage issues.
  • Represent the company in mediations and trials, ensuring effective claim resolution.
  • Collaborate with underwriting teams to address developments impacting product lines.
  • Present cases to senior leadership, articulating strategies and recommendations.
  • Participate in special projects and other duties as assigned.

Qualifications/Requirements

  • Education:

    • Bachelor’s degree in business administration, insurance, or a related field; or
    • Juris Doctorate with relevant legal experience.

  • Experience:

    • 8+ years of experience in legal or insurance-related roles, with a focus on commercial transportation claims; or
    • 5+ years of transportation/insurance defense experience with a Juris Doctorate.
    • Proven expertise in handling high-exposure trucking, bus, and/or commercial auto bodily injury claims across multiple jurisdictions.

  • Skills & Competencies:

    • Strong investigative and strategic claim-handling skills.
    • Superior knowledge of case law, statutes, and procedures related to commercial auto claims.
    • Exceptional writing and communication skills for effective collaboration with internal and external stakeholders.
    • Ability to excel in a fast-paced environment with minimal supervision.
    • Innovative problem-solving and decision-making abilities.

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