Job Description

Commercial Lines Account Manager – Small Business Team
Union, NJ | Full-Time | In-Office
$70,000 – $85,000 | 3–5 Years of Experience Preferred

About the Client:
Our client is a small, independent, family-owned insurance agency based in Union, NJ, with a total agency book of approximately $60M. They offer a professional yet warm and close-knit work environment, valuing long-term relationships, collaboration, and high-quality service without the feel of a large corporate structure.

Position Overview:
We are partnering with this agency to find a highly motivated and experienced Commercial Lines Account Manager to join their Small Business team. This high-priority role is responsible for managing a ~$1M book of small commercial accounts. The ideal candidate will be comfortable handling the full account lifecycle (excluding billing) and contributing to new business efforts as needed.

Key Responsibilities:

• Manage a ~$1M book of small commercial business accounts

• Handle all day-to-day service needs (A–Z, excluding billing)

• Process renewals, endorsements, certificates, and policy changes

• Maintain strong client and carrier relationships

• Accurately document all activity in AMS360

• Occasionally assist with new business quoting and onboarding

• Collaborate with team members to ensure exceptional client service

Qualifications:

• 3–5 years of commercial lines account management experience (small business focus preferred)

• AMS360 experience strongly preferred

• Background working with multiple carriers

• Strong organizational and communication skills

• Able to work independently in a team-oriented environment

• Active P&C License required

Schedule:

• Monday through Friday, 5 days in-office (Union, NJ)

Compensation:

• Competitive salary range of $70,000 – $85,000 (based on experience)

• Benefits 100% covered