Job Description
Job Summary:
We are seeking a talented and experienced Commercial Lines Account Manager to join our team. The ideal candidate will be responsible for managing a portfolio of commercial insurance accounts and providing excellent customer service to clients. This role requires a strong understanding of insurance products and excellent communication skills to build and maintain client relationships.
Responsibilities:
- Manage a portfolio of commercial insurance accounts, including renewals, endorsements, and policy changes
- Build and maintain strong relationships with clients and act as their main point of contact for all insurance-related inquiries
- Collaborate with insurance carriers to negotiate the best coverage and pricing for clients
- Ensure that all client files and documentation are accurate and up-to-date
- Provide exceptional customer service and address client questions and concerns in a timely and professional manner
- Stay informed about industry trends and changes in insurance regulations to provide clients with the most current information
- Collaborate with the sales team to identify cross-selling opportunities within the existing client base
Qualifications/Requirements:
- 3-5+ years of relevant insurance industry experience preferred
- Strong knowledge of commercial insurance products, coverages, and industry standards
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in insurance management software and MS Office Suite
- Holds an active P&C (Property and Casualty) insurance license
Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.
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