Job title: Commercial Lines Account Manager
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Account Manager
Location: West Des Moines, IA
Job published: 06/04/2025
Job ID: 137422

Job Description

Job Summary:

We are seeking a talented and experienced Commercial Lines Account Manager to join our team. The ideal candidate will be responsible for managing a portfolio of commercial insurance accounts and providing excellent customer service to clients. This role requires a strong understanding of insurance products and excellent communication skills to build and maintain client relationships.

Responsibilities:

  • Manage a portfolio of commercial insurance accounts, including renewals, endorsements, and policy changes
  • Build and maintain strong relationships with clients and act as their main point of contact for all insurance-related inquiries
  • Collaborate with insurance carriers to negotiate the best coverage and pricing for clients
  • Ensure that all client files and documentation are accurate and up-to-date
  • Provide exceptional customer service and address client questions and concerns in a timely and professional manner
  • Stay informed about industry trends and changes in insurance regulations to provide clients with the most current information
  • Collaborate with the sales team to identify cross-selling opportunities within the existing client base

Qualifications/Requirements:

  • 3-5+ years of relevant insurance industry experience preferred
  • Strong knowledge of commercial insurance products, coverages, and industry standards
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficiency in insurance management software and MS Office Suite
  • Holds an active P&C (Property and Casualty) insurance license

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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