Job Description

Job Summary

We are seeking a motivated and skilled Personal Lines Account Manager to join our team. The Personal Lines Account Manager will be responsible for managing a book of personal insurance accounts, providing excellent customer service, and developing new business opportunities.

Responsibilities

• Manage a portfolio of personal insurance accounts, including home, auto, and other personal lines products
• Provide exceptional customer service, including addressing client inquiries, processing policy changes, and resolving issues
• Develop and maintain strong client relationships to ensure client satisfaction and retention
• Identify and pursue opportunities to cross-sell and up-sell insurance products to existing clients
• Collaborate with the sales team to support new business initiatives and growth strategies
• Stay updated on industry trends, insurance products, and regulatory changes to effectively advise clients and maintain compliance
• Generate and analyze reports to track account performance and identify areas for improvement

Qualifications/Requirements

• At least 2 years of relevant insurance industry experience
• In-depth knowledge of personal lines insurance products and coverage
• Strong customer service and communication skills
• Ability to build and maintain strong client relationships
• Excellent organizational and time-management abilities
• Proficiency in insurance management software and MS Office
• Holds an active P&C (Property and Casualty) insurance license

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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