Job Description

Job Title: Commercial Lines Account Manager (CLAM)
Locations: Williamsport, PA & Towanda, PA
Salary: $40,000–$80,000 (Depending on experience and location)
Job Type: Full-Time | Onsite with Hybrid Flexibility After Training

Why Join Us?

We’re a family-owned insurance agency that’s been serving our community for over 90 years. With a strong local reputation and a recent honor as "Agency of the Month," we take pride in creating a workplace that values flexibility, team spirit, and fun. Our team of 65 employees enjoys monthly events organized by our culture committee and unforgettable holiday parties — including our recent ski and spa weekend at a NY resort.

About the Role

We’re hiring two Commercial Lines Account Managers (CLAMs) — one for our Williamsport office and another in Towanda — to support our growing client base. This position involves servicing a generalist book of mid-to-large commercial accounts (valued at $25K+), from A to Z. You’ll be stepping into a vital role, as our team currently shares responsibilities due to recent departures and ongoing growth.

What You’ll Do

• Manage and service a full book of commercial accounts

• Work closely with producers and underwriters to deliver outstanding client service

• Use EPIC software for all account management tasks

• Provide timely, accurate policy management and renewal support

What We’re Looking For

• Licensed insurance professional (required)

• At least 2 years of commercial lines experience preferred

• Strong work ethic and team-first mentality

• Comfortable in a fast-paced, flexible work environment

• Great communication and organizational skills

Perks & Benefits

• Hybrid work available after onsite training (min. 3 weeks; longer for less experienced candidates)

• 401(k) with 6% match after 1 year

• 75% company-paid health insurance

• Affordable dental and vision plans

• Generous PTO: up to 3–4 weeks depending on experience

• Supportive, fun, and flexible family work culture

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