Job Description

Job Summary

We are seeking a talented and dynamic Commercial Lines Account Manager to join our team. The ideal candidate will have strong organizational, communication, and relationship-building skills, with a passion for providing excellent customer service. As a Commercial Lines Account Manager, you will be responsible for managing a portfolio of commercial accounts, ensuring client satisfaction, and contributing to the overall success of the organization.

Responsibilities

• Serve as the primary point of contact for a portfolio of commercial clients, addressing their insurance needs and providing exceptional service
• Collaborate with internal teams to develop and implement insurance solutions tailored to each client's unique requirements
• Review and analyze insurance policies, identify coverage gaps, and recommend appropriate adjustments as needed
• Support the renewal process, including gathering underwriting information, preparing submissions, and negotiating terms with carriers
• Build and maintain strong relationships with clients, carriers, and other stakeholders to drive retention and account growth
• Stay informed about industry trends, market conditions, and regulatory changes to inform client strategy and decision-making
• Proactively identify opportunities to cross-sell or up-sell additional products or services to clients

Qualifications/Requirements

• Proven experience in commercial lines insurance, with a focus on account management and client service
• Strong knowledge of commercial insurance products, coverages, and underwriting concepts
• Excellent communication skills, with the ability to effectively interact with clients, colleagues, and carrier partners
• Detail-oriented and organized, with the ability to manage multiple priorities and deadlines
• Adaptability and a solution-oriented mindset, with the ability to thrive in a fast-paced, evolving environment
• Demonstrated track record of building and maintaining strong, long-term client relationships
• Proficiency in Microsoft Office and insurance management systems
• Holds an active P&C (Property and Casualty) insurance license

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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