Job Description
We are seeking an experienced Personal Lines Auto Bodily Injury Claims Adjuster to join our client's team. In this role, you will be responsible for investigating, evaluating, and resolving personal auto bodily injury claims in a timely and efficient manner. The ideal candidate will have strong knowledge of insurance policies, state regulations, and claims handling best practices. You will work closely with claimants, attorneys, medical providers, and internal teams to ensure fair and accurate settlements while providing exceptional customer service.
Salary/Benefits
- $55,000 - $65,000/year (based on experience)
- Full medical benefits
- 7 paid company holidays
- 3 floating holidays
- Unlimited PTO
Requirements
- 3+ years of experience handling personal auto bodily injury claims.
- Strong knowledge of auto insurance policies, coverage analysis, and state regulations.
- Experience handling complex bodily injury claims, including litigation and high-severity cases.
- Excellent negotiation and communication skills.
- Proficiency in claims management software and Microsoft Office Suite.
- Ability to manage a high-volume caseload with strong attention to detail and accuracy.
- Bachelor's degree in a related field or equivalent work experience preferred.
Job Description
- Investigate and evaluate claims related to personal auto bodily injury, including reviewing accident details, police reports, medical records, and witness statements.
- Determine coverage, liability, and damages based on policy terms and applicable state laws.
- Conduct recorded statements with claimants, witnesses, and involved parties.
- Assess medical records, injury severity, and treatment plans to evaluate injury claims.
- Collaborate with medical providers and legal representatives to negotiate settlements.
- Set accurate reserves based on claim complexity and exposure.
- Prepare detailed claim reports and maintain accurate documentation in the claims management system.
- Respond to inquiries and provide updates to policyholders and claimants regarding claim status.
- Ensure timely resolution of claims while adhering to company guidelines and state regulatory requirements.
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