Job Description

Sr. Claims Specialist - Multi-Line Adjuster

Job Summary

Seeking a highly skilled Sr. Claims Specialist - Multi-Line Adjuster with expertise in General Liability, Property Damage, Bodily Injury, and Commercial Auto claims. This role involves handling a diverse caseload, including litigation, and requires a professional with strong coverage knowledge and a proactive approach to claims resolution. The position offers the flexibility of a hybrid work arrangement fully remote work.

Join a respected specialty insurer that delivers tailored insurance solutions to complex industries such as construction, forest products, and oil and gas. Be part of a collaborative and growth-oriented team that values integrity, accountability, and excellence.

Compensation Package

• Salary Range: $95,000 - $115,000/year (up to $120,000 for candidates ready to transition to a Team Lead role within two years)
• Benefits:
  • 28 days of PTO to start
  • 37.5-hour workweek
  • Annual performance reviews for salary increases
  • Comprehensive benefits starting the 1st of the month following your start date

Responsibilities

• Analyze and interpret policy conditions, exclusions, and endorsements to resolve coverage and liability issues.
• Prepare reservation of rights letters, non-waiver agreements, and coverage disclaimers.
• Review and evaluate claim reserves to ensure accurate reflection of potential exposure.
• Investigate claims, including obtaining statements, records, and other evidentiary materials.
• Provide proper documentation and reporting of investigation and claims handling activities.
• Negotiate and resolve claims with claimants, insureds, and their legal representatives, including through mediation or arbitration.
• Maintain compliance with regulatory and jurisdictional requirements.
• Manage and provide direction to defense counsel, independent adjusters, and other third-party vendors.
• Handle a caseload of 100-125 claims, including litigation cases.
• Other duties as assigned.

Qualifications/Requirements

• Minimum of 5 years of experience in:
  • Coverage review, including interpreting policies, agreements, and disclaimers.
  • Claims investigation, including obtaining statements and retaining experts or counsel.
  • Claims administration, including compliance with laws and procedures.
  • Claims settlement, including preparation of legal documents and participation in court proceedings.
  • Contract analysis and interpretation.
• Strong knowledge of coverage, negligence principles, investigation, and negotiation techniques.
• Active adjuster license (or ability to obtain and maintain one).
• Proven ability to manage a diverse caseload and meet deadlines.
• Excellent communication skills, both written and verbal.
• Service-oriented mindset with a commitment to providing prompt and effective claims resolution.
• Ability to travel as needed for business purposes.
• Experience handling liability claims in California is required; additional experience in NV, AZ, WA, OR, ID, UT, and CO is a plus.

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