Job Description

Employee Benefits Account Manager (Remote)

Job Summary

Seeking a dynamic and motivated Employee Benefits Account Manager (EBAM) to join a rapidly growing organization. This is an exciting opportunity to work in a family-oriented environment with a company that values innovation, growth, and employee satisfaction. Reporting directly to the lead of the division, you will play a pivotal role in managing onboarding processes, maintaining client relationships, and ensuring the seamless administration of employee benefits for small group accounts. If you are a self-starter who thrives in a fast-paced environment and enjoys taking initiative.

Compensation Package

• Salary Range: $60,000 - $80,000 annually, commensurate with experience.
• Benefits: Comprehensive benefits package.
• Work Arrangement: Fully remote position.

Responsibilities

• Manage the onboarding process for new small group accounts (typically under 100 employees).
• Maintain and nurture ongoing client relationships, ensuring high levels of satisfaction and retention.
• Oversee administrative tasks such as issuing ID cards, processing eligibility, and ensuring timely payment of bills.
• Handle quoting for new and renewal business.
• Collaborate with internal and external stakeholders to ensure smooth policy management and client support.
• Proactively identify and resolve issues, demonstrating initiative and problem-solving skills.

Qualifications/Requirements

• Licensure: Active Life & Health (L&H) license required.
• Experience: Minimum of 3 years of experience in employee benefits account management or a related field.
• Expertise: Proven ability to manage small group accounts, including onboarding, eligibility processing, and billing.
• Skills: Strong client management skills with a focus on building and maintaining relationships.
• Attributes: A true go-getter with the ability to adapt to changing priorities and take ownership of projects.
• Technical Proficiency: While no specific software is required, familiarity with policy management processes is essential.

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