Job Description

Liability Claims Manager

Job Summary

Seeking a highly skilled and experienced Liability Claims Manager to join a team. This role involves managing a team of multi-line adjusters handling General Liability, Property Damage, Bodily Injury, and Commercial Auto claims. The ideal candidate will have a strong background in claims management, a deep understanding of coverage and litigation, and a passion for leading and developing teams. This is a hybrid position, requiring three days per week in the office.

Compensation Package

• Salary: $110,000 - $140,000 per year
• Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, and more

Responsibilities

• Lead and supervise a team of claims adjusters, ensuring quality, efficiency, and timeliness in claims handling.
• Provide training, coaching, and performance feedback to team members.
• Review and analyze policy conditions, exclusions, and endorsements to resolve coverage and liability issues.
• Investigate claims, evaluate reserves, and negotiate settlements with claimants and insureds.
• Oversee the work of independent adjusters and third-party vendors.
• Maintain compliance with regulatory and jurisdictional requirements.
• Collaborate with underwriting management to align claims operations with business objectives.
• Prepare and manage budgets for the branch office.
• Act as a leadership representative, promoting the company’s mission, core values, and culture.

Qualifications/Requirements

• Minimum of 10 years of experience handling General Liability, Commercial Auto, Property Damage, Bodily Injury, and litigation claims.
• Adjuster license required.
• Prior supervisory or management experience is essential.
• Strong knowledge of coverage, negligence principles, investigation, and negotiation techniques.
• Excellent verbal and written communication skills.
• Proven ability to organize, prioritize, and meet deadlines independently.
• Proficiency in claims-related software and office equipment.
• Service-oriented mindset with a commitment to providing exceptional customer service.

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