Job Description
Liability Claims Manager
Job Summary
Seeking a highly skilled and experienced Liability Claims Manager to join a team. This role involves managing a team of multi-line adjusters handling General Liability, Property Damage, Bodily Injury, and Commercial Auto claims. The ideal candidate will have a strong background in claims management, a deep understanding of coverage and litigation, and a passion for leading and developing teams. This is a hybrid position, requiring three days per week in the office.
Compensation Package
- Salary: $110,000 - $140,000 per year
- Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, and more
Responsibilities
- Lead and supervise a team of claims adjusters, ensuring quality, efficiency, and timeliness in claims handling.
- Provide training, coaching, and performance feedback to team members.
- Review and analyze policy conditions, exclusions, and endorsements to resolve coverage and liability issues.
- Investigate claims, evaluate reserves, and negotiate settlements with claimants and insureds.
- Oversee the work of independent adjusters and third-party vendors.
- Maintain compliance with regulatory and jurisdictional requirements.
- Collaborate with underwriting management to align claims operations with business objectives.
- Prepare and manage budgets for the branch office.
- Act as a leadership representative, promoting the company’s mission, core values, and culture.
Qualifications/Requirements
- Minimum of 10 years of experience handling General Liability, Commercial Auto, Property Damage, Bodily Injury, and litigation claims.
- Adjuster license required.
- Prior supervisory or management experience is essential.
- Strong knowledge of coverage, negligence principles, investigation, and negotiation techniques.
- Excellent verbal and written communication skills.
- Proven ability to organize, prioritize, and meet deadlines independently.
- Proficiency in claims-related software and office equipment.
- Service-oriented mindset with a commitment to providing exceptional customer service.
#LI-BC1