Job Description

Position Overview

We are seeking an experienced Commercial Trucking / Property Damage Claims Examiner to investigate, evaluate, negotiate, and resolve commercial auto and trucking property damage claims. The ideal candidate will have a strong understanding of commercial transportation claims, vehicle damage assessments, liability investigations, and the end-to-end claims handling process.

This individual will manage a caseload of claims while ensuring timely, accurate, and cost-effective resolutions in accordance with company guidelines, applicable regulations, and industry best practices.

Compensation Package

• Salary Range: $65,000 - $85,000 annually
• Comprehensive benefits package
• Opportunity to work remote

Responsibilities

• Manage an assigned caseload of commercial trucking and commercial auto property damage claims from initial assignment through resolution.
• Investigate vehicle accidents and evaluate property damage, liability, and applicable coverage.
• Review police reports, photographs, repair estimates, appraisals, invoices, and other supporting documentation.
• Communicate with insureds, claimants, attorneys, repair facilities, vendors, and other relevant parties throughout the claims process.
• Negotiate settlements with claimants, repair facilities, and other parties as appropriate.
• Coordinate vehicle inspections, appraisals, repairs, and total loss evaluations.
• Identify potential subrogation opportunities and pursue recovery when applicable.
• Maintain accurate and thorough claim file documentation.
• Establish appropriate claim reserves and update them as necessary.
• Ensure claims are handled in accordance with applicable state regulations, policy provisions, and internal guidelines.
• Meet established productivity, quality, and customer service expectations.

Qualifications/Requirements

• Over 3+ years of experience handling commercial auto, commercial trucking, or property damage claims.
• Strong knowledge of vehicle damage evaluations, liability investigations, repair estimates, and claim settlement practices.
• Experience managing an independent caseload and prioritizing competing deadlines.
• Strong negotiation, analytical, organizational, and communication skills.
• Proficiency with claims management systems and standard computer applications.
• Ability to work independently while collaborating effectively with internal and external stakeholders.

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