Job Description

Commercial Lines Account Manager

Job Summary

Seeking two experienced and dedicated Commercial Lines Account Managers to join a team. This role is integral to organization, providing exceptional service to our clients while managing a diverse portfolio of accounts. The ideal candidates will be team players who are self-sufficient, detail-oriented, and possess excellent communication skills.

Compensation Package

• Salary Range: $70,000 - $100,000+ (commensurate with experience)
• Benefits: Comprehensive benefits package provided (details available upon request)

Responsibilities

• Manage a portfolio of commercial lines accounts, including property/habitational and middle-market accounts, as well as generalist accounts with some contractor clients.
• Provide exceptional customer service by addressing client inquiries, resolving issues, and maintaining strong relationships.
• Quote new and renewal business, ensuring accuracy and timeliness.
• Collaborate with team members to ensure seamless service delivery and account management.
• Maintain accurate and up-to-date records in the Epic software system.
• Proactively identify opportunities to enhance client satisfaction and retention.

Qualifications/Requirements

• Experience: Prior experience as a Commercial Lines Account Manager in an independent agency is required.
• Technical Skills: Proficiency in Epic software is preferred.
• Soft Skills:
  • Strong written and verbal communication skills with attention to grammar and professionalism.
  • Ability to work independently while being a collaborative team player.
  • Self-motivated and capable of managing tasks without constant supervision.
  • Non-confrontational and approachable demeanor.
  • Strong organizational and time-management skills.
• Education/Certifications: Relevant licenses or designations are preferred.
• Work Experience: Seeking candidates with a stable work history and a commitment to long-term growth within the organization.

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