Job Description

General Liability Claims Adjuster

Job Summary

Seeking a highly skilled and experienced General Liability Claims Adjuster to join a team. The ideal candidate will have a strong background in general liability claims, particularly in bodily injury cases, and will be adept at managing a high-volume caseload. If you are detail-oriented, possess excellent analytical and communication skills, and thrive in a collaborative environment, we encourage you to apply.

Compensation Package

• Salary: $85,000 - $95,000 per year
• Benefits: Comprehensive benefits package starting on Day 1 of employment

Responsibilities

• Manage a caseload of 150 claims initially, with a typical caseload of 90-110 claims.
• Handle 20-30 new cases per month, primarily involving small contractors such as plumbers, electricians, painters, and tree trimmers.
• Investigate, evaluate, and resolve general liability claims, with a focus on bodily injury cases.
• Ensure compliance with jurisdictional requirements, particularly in California.
• Collaborate with team members and clients to deliver high-quality claims management services.
• Maintain accurate and detailed documentation of all claims activities.
• Respond promptly to inquiries and provide clear, concise communication to all stakeholders.
• Utilize strong analytical skills to assess claims and make informed decisions.
• Work independently while meeting deadlines and maintaining a high level of productivity.

Qualifications/Requirements

• Minimum of 3 years of experience in general liability claims adjusting, with a focus on bodily injury claims.
• Experience working with small contractors (e.g., plumbers, electricians, painters, tree trimmers) is highly preferred.
• Jurisdictional experience in California and an active California adjuster license are strongly preferred.
• Background in Third-Party Administrator (TPA) claims management is preferred, though candidates with carrier experience will also be considered.
• Bachelor’s degree (BA/BS) is required.
• CPCU or other industry designations are a plus.
• Proficiency in MS Word, Excel, and internet applications.
• Strong verbal and written communication skills, including proper grammar and the ability to convey information clearly and concisely.
• Exceptional analytical and problem-solving skills.
• Ability to work under pressure, manage multiple tasks, and meet deadlines.
• Strong interpersonal skills and a collaborative approach to teamwork.
• Highly attentive to detail and capable of exercising good judgment in sensitive situations.
• Must be able to work Pacific Standard Time (PST) hours, regardless of location.

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