Job Description

Commercial Lines Account Manager (CLAM)

Job Summary

Seeking a highly motivated and experienced Commercial Lines Account Manager (CLAM) to join a growing team. This role is pivotal in managing and servicing a diverse book of commercial insurance accounts, including real estate investors, transportation, technology, and hospitality clients. The ideal candidate will have a proven track record in account management, a strong understanding of the insurance industry, and the ability to work independently while contributing to a collaborative team environment.

Compensation Package

• Competitive Salary: Above median market rate, with the potential for additional compensation based on experience and expertise.
• Health Benefits: 50% of employee premiums covered, with an out-of-pocket cost of approximately $150/month for employees. Family coverage available at employee expense.
• Additional Benefits: Vision, dental, pet insurance, and confidential mental health counseling services.
• Work Equipment: Provided for remote employees.
• Professional Development: Opportunities for growth, including potential promotion to Director of Commercial Lines.

Responsibilities

• Manage the full lifecycle of commercial insurance accounts, including quoting, binding, and servicing policies.
• Handle a diverse book of business, including property, transportation, cyber liability, directors & officers (D&O), and small commercial accounts.
• Collaborate with the team to ensure seamless client service and account management.
• Utilize advanced technology platforms (Nowcerts and Agency Zoom) to streamline workflows and enhance efficiency.
• Provide strategic recommendations to improve processes and contribute to the growth of the commercial lines department.
• Participate in occasional in-office training sessions and company events, including quarterly gatherings and an annual holiday party.

Qualifications/Requirements

• Licenses/Certifications: Active Property & Casualty (P&C) license required.
• Experience: 3-5 years of full account management experience in commercial lines insurance. Experience with E&S coastal accounts is a plus.
• Technical Skills: Proficiency in insurance management systems (e.g., Nowcerts) and CRM tools (e.g., Agency Zoom).
• Soft Skills: Self-motivated, driven, and eager to learn. Strong communication and organizational skills. Ability to work independently and as part of a team.
• Location: Candidates within 50 miles of the office will work in a hybrid model. Fully remote candidates will be considered if located in a similar cost-of-living area.

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