Job Description

Senior Account Manager – Employee Benefits

Job Summary

Seeking a highly skilled and experienced Senior Account Manager – Employee Benefits to join a growing team. This role focuses on managing and renewing large group, self-funded employee benefits accounts while delivering exceptional client service. The ideal candidate will have a proven track record in employee benefits account management, particularly with self-funded accounts, and will thrive in a collaborative, team-oriented environment.

Compensation Package

• Salary: Commensurate with experience.
• Benefits: Comprehensive benefits package, including 401(k).
• Work Arrangement: Hybrid position based in Newtown Square, PA, with a preference for onsite presence during the initial 90 days (up to 6 months), transitioning to a hybrid schedule.

Responsibilities

• Manage and renew large self-funded employee benefits accounts, including groups with a minimum of 500 employee lives.
• Serve as the primary client contact, ensuring high-quality service and satisfaction.
• Collaborate with internal teams and carriers on renewals, marketing, enrollment, and compliance.
• Develop and implement strategic solutions that align with client goals to ensure strong retention.
• Provide support and training to junior account managers as needed.

Qualifications/Requirements

• Licenses/Certifications: Active Life & Health license required.
• Experience:
  • Minimum of 5+ years in employee benefits account management, with a strong focus on self-funded accounts.
  • Proven expertise in managing large, self-funded accounts.
  • In-depth knowledge of stop-loss, claims analysis, plan design, and funding arrangements.
• Technical Skills: Proficiency with major benefits administration and CRM software tools.
• Soft Skills:
  • Strong client relationship and communication skills.
  • Leadership and team collaboration abilities.
  • Strategic thinking and problem-solving capabilities.
  • Detail-oriented with exceptional organizational skills.
  • Professional demeanor with a proactive mindset.

#LI-JS1