Job title: Commercial Lines CSR
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Account Assistant
Location: Fairfield, NJ
Job published: 02/12/2026
Job ID: 150146

Job Description

Commercial Lines CSR

Established insurance agency seeking for a commercial lines CSR to join our commercial department.  Candidates will have the following qualifications:

Responsibilities:

The Commercial Insurance Assistant is expected to contribute to the commercial department by assisting the Account Executives through customer service, account retention, general back-office support, independent thinking and problem solving. 

Qualifications:

  • Ability to work with clients, answer their questions pertaining to their policies, solve any current or outstanding issues and recommend applicable coverage as needed.
  • Perform policy quoting, binding, issuing, new & renewal marketing
  • Experience identifying account rounding opportunities and suggesting applicable coverage
  • Assist multiple producers while working hand in hand with an experienced service team.
  • Developing professional customer service skills

Requirements: 

  • 3  yr.’s experience working with an independent brokerage or agency
  • Active P&C license
  • College degree preferred, not required
  • Experience working in a team environment
  • Experience working face to face with customers
  • Data Entry and Online quoting experience
  • Provides administrative support and other related services as needed (e.g., input account information into system). 
  • Participates in projects/assignments as needed.
  • Salary $85,000-$95,000 plus commission and bonus
  • Hybrid/Remote Schedule 3 days in office 2 days from home

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