Job Description

Overview

Seeking a dedicated and experienced Sr. Commercial Lines Account Manager. This individual will be pivotal in providing exceptional account management services to commercial clients. As a key member of the team, you will work with colleagues and clients to deliver innovative insurance solutions while fostering strong relationships built on trust, integrity, and expertise.

Responsibilities

• Build and maintain strong relationships with commercial clients, carriers, and vendors 
• Serve as the primary point of contact for assigned accounts, ensuring excellent customer service and proactive support.
• Assist in the placement, renewal, analysis, and management of commercial construction insurance policies.
• Support clients by identifying coverage needs, presenting risk management strategies, and offering tailored solutions.
• Collaborate with producers to align client experience strategies with the company’s objectives.
• Coordinate submissions, proposals, endorsements, certificates, and other critical documents with a high level of accuracy and attention to detail.
• Stay current on industry trends, carrier offerings, regulation changes, and best practices within the insurance and construction space.
• Provide mentorship and guidance to junior team members to enhance their professional growth.

Qualifications

• Education & Experience:
  • Minimum of 5+ years of experience handling Commercial Lines accounts
  • Demonstrated ability to manage complex accounts and deliver high-value service.
• Skills & Competencies:
  • Exceptional organizational, problem-solving, and interpersonal skills.
  • High attention to detail, with proven ability to manage multiple tasks and meet deadlines.
  • Proficiency with insurance management software and Microsoft Office Suite.
• Certifications:
  • 2-20 Licensure required.
  • Insurance designations (CIC, CRM, CPCU, ARM, etc.) are a plus and encouraged.

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